Online reviews and ratings can make or break your organization. We offer the following one-time or ongoing reputation management services to make sure your online reviews and ratings presence is optimized.
- Through online research, create an inventory of all the various sites on which your organization has been reviewed/rated (such as Facebook, Google My Business, Glassdoor) by clients, employees, or others, and document the overall nature of feedback by rating/review vehicle
- Determine which of the above review/rating vehicles your organization can have an impact/improve its reputation on — either by soliciting favorable reviews from appropriate parties and/or responding to/acknowledging unfavorable comments
- Create and distribute several different communications with links to review vehicles to solicit positive reviews/ratings from appropriate target audiences
- Create and execute posts/messaging to respond to negative reviews by others
- Serve as your voice/respond to any reviews that are posted on rating/review vehicles