accountability, keeping a balance, Making Connections, unplugging

Why We’re Glad the Latest “Toy Story” Sequel Isn’t All Fun and Games, But Instead Delivers A Much-Needed Message

A couple of weeks ago, just to escape from our home where we were dealing with a broken Central AC system on a very hot and humid day, my husband (Jay) and I went to see the summer 2026 sequel of “Toy Story, ” entitled “Toy Story 5.” The last time we went to see a Toy Story movie, it was when we were in the early stages of dating and it was showing as part of a series of free outdoors movies at the Charles River Hatch Shell in Boston. That was the summer of 2000. How things have changed on the digital and technology fronts since then!

The premise of Toy Story 5 is simple. Kids don’t know how to play any more! Many children don’t know how to use their creative minds and they don’t know how to interact naturally or normally with other children, i.e., without technology and devices being involved. Many are both afraid and/or unable to figure out how to make something fun out of very little — without using a device — and they don’t feel comfortable asking other children to play. They fear they will be viewed as silly if they want to want to host a teddy bear tea party, or simply ask another child to play with yo-yo’s or fly kites. Jessie, a tough-on-the-outside with a heart-of-god-on-the inside main character gathers and rallies other members of the Toy Story cast to change that dynamic for the good related to the current child in her life!

While I’m currently making a living helping clients with both “digital” and “traditional marketing,” it doesn’t mean I think all recent technological and digital advances are good or that they don’t come with pro’s and con’s, or that there aren’t any downsides to them — as evidenced by my past blog post about the benefits of unplugging from devices once in a while. As you’ll see, I’ve encouraged individuals to “de-grid” for a while, and try to do this as much as I can, particularly on the weekends!

I’m particularly not a fan of filter-less Facebook, but I’ll let you read my recent blog post about why I don’t spend a lot of time on Facebook and why I don’t think it’s healthy for children AND adults to do so! And, related to the “creativity” discussion above, I don’t like how AI engines and tools are keeping individuals from using their creative brains to write their own content or create their own images!

Jay and I have had many a nostalgic conversation about how we spent our childhoods outdoors — playing with siblings and neighborhood kids. We weren’t on laptops, computer, i-pads or phones. As Adam Ezra sings in his song, “Sweet Beautiful Thing,” we’d just go outside and “see what trouble we could get in on,” such as an after-dinner game of hide ‘n go seek or “Red Light, Green Light.” We weren’t texting to arrange something fun in advance (although we might have talked with friends or family members in-person earlier in the day about it), and we also weren’t on social media spying on friends to see what they were up to, or being hurt, if we were left out of something like a girls’ pajama/sleepover party. Friends of our same generation echo the same. We are all so grateful we had the opportunity to live an “unplugged” childhood, and wouldn’t trade it for anything. Our lives were and have been so much richer for it!

So, let’s all take Jessie’s from Toy Story’s lead and, not only encourage children to be present and to use their creative and sociability skills, but let’s remember to do the same as adults!


This is the image of the doll, known as Jessie from Toy Story. She is wearing a cowboy hat and you can see the red underneath side of it and she has red long hair fixed into one long braid and is wearing a cowboy shirt and jeans with a big buckle on it.

Acceptance of Circumstances, AEO, AI Search, Being Found On Bing, Being Found on Google, GEO, keeping up with trends, keywords, local search, Marketing Planning, organic SEO, prompt research, prompts, pull marketing, Search Engine Optimization, search terms, SEM, SEO, SEO tags, staying current

What’s The Difference Between Keyword Research and Prompt Research?

Over the years, we’ve talked a lot about both keywords and keyword research in our digital marketing agency’s blog (you can view a list of those keyword-related blog posts at https://allintheresults.com/category/keywords/), so we won’t repeat all of the valuable information about the keyword-research benefits shared there. Such research is just one piece, but an important piece, of an overall SEO/GEO/AEO strategy, and often is the foundation of all other SEO/GEO/AEO (search engine optimization/being found online) tactics, particularly when it comes to being found in traditional search engines.

Keyword research and prompt research differ on a number of fronts, including the factors outlined below.

How Keyword Research and Prompt Research Differ

  • Nature of What Is Entered In Search Tool By Searcher/Prompter: Traditional keyword research is/was all about discovering what topics (in the form of one word or several words (a phrase or statement)) individuals, in geographies your organization serves) are/were entering into traditional search engines on an average monthly basis. Eventually, keyword research expanded to “light” question research, using tools like Answer The Public. Prompt research is about discovering the various questions vs. statements or phrases that individuals are putting into an AI search/answer engine, like Google Gemini, Microsoft Copilot, or ChatGPT, to get an answer to a specific question.
  • Geographic Focus: as discussed above, keyword research is/was focused on understanding what terms/phrases/words target audiences in an organization’s geography were entering into traditional search vs. AI search tools to determine which phrases the target audiences were using most. With prompt research, there is far less geographic/physical-location focus, and it is far more difficult to obtain what questions individuals specifically in your geography are putting into an AI search tool, like ChatGPT, to get their question answered.
  • Ultimate Search Engine Optimization (SEO/GEO/AEO) Goal/Objective: Keyword research is all about helping an organization “rank well” in relevant search results fo relevant searches. Prompt research is about identifying the types of questions anyone anywhere is entering in an AI/answer engine that are either directly, tangentially, or very indirectly related to the products or services your organization offers.
  • How Research Is Used: Keyword research is used to inform the content that one includes on their website — whether it be post or page content — but particularly, the words used in/the phrasing of headers and subheaders, and behind-the-scenes meta/SEO tags. Prompt research is about identifying which content on your own website or a competitor’s website is being cited (linked to) by AI search engines, and therefore, being served up to “prompters” in the answer they spit back. This research can help inform the format and content nature of future blog posts or Q &A (housed in an FAQ website page). In addition, a different set of prompt research should be conducted to learn the exact phrasing/the nature of prompts that your target audiences are regularly putting into AI search/answer engines.
  • Tools Used To Conduct Research: Free and paid tools exist to conduct keyword research, and our team uses the free keyword planner tool in Google Ads to conduct such research. Prompt research involves the two types/branches described above and can be conducted by 1) adding the “first user source” dimension to your Google Analytics “pages and screens” report (see image below) and entering the names of various AI search engines, such as Gemini, Perplexity, Claude, Copilot, and Gemini, into the search query bar so you can see to which pages/posts on your site AI search engines are referring visitors. If you have a visitor coming to a specific post/page on your website, then the AI engine in-question must have cited (provided a link to) the website page or post in-question; and 2) using a paid tool like SEMRush which has a distinct “prompt research” tool within it to gather broader/more general target-audience prompt behavior, and therefore, behavior that goes on beyond your particular website.
This image is a print screen from a Google Analytics report where the page report has an added dimension of the first user source name so the user can see what AI search engine is referring traffic to which pages and posts of their website.

Need Help Conducting Prompt Research Or Keyword Research?

Reach out today for a complimentary discussion regarding keyword research and prompt research to support an overall SEO/AEO/GEO strategy!

advertising agency, brand promise, marketing agency, marketing best practices, Memorability

Why, From A Branding Perspective, This Well-Known Insurance Agency’s Recent TV Ad Campaigns Don’t Work For Me

It’s been quite some time since I commented on a broadcast/traditional ad campaign, since everyone is so used to learning about brands online these days. Plus, there’s so much emphasis on digital marketing vs. traditional marketing these days. In fact, our last review of a brand’s advertising was probably this one about LLBean.

If I take the time to write a post about an ad campaign, it’s because I really like it or I really dislike it, from a marketing standpoint.

Note when I use the term “TV ad” in this blog post, I’m using it broadly. It could mean a network TV ad or an ad that runs on cable TV or streaming channels.

How A TV Ad Campaign Can Impact A Company’s Brand

There’s no way a company/brand as large as Liberty Mutual hasn’t had their own internal marketing people, and their marketing agency, slicing and dicing the results, as far as their recent TV ads go — so they wouldn’t be running such campaigns if they weren’t effective. But, as someone with a 35+-year-marketing career who has been the keeper of small-to-large organizations’ brands, I just don’t get or even like the recent campaigns. They honestly make me queasy for these negative-impact-on-their-brand reasons:

  • It does not seem a good branding practice to have actors, and now a small animated creature, saying the name of your organization/brand wrong. For months now, I haven’t liked the whole “liberty, biberty” thing, but again, it’s likely working for Liberty Mutual as far as driving website traffic, inquiries, and actual engagement for services, or why would they have expanded on it vs. eliminated the use of the “liberty, biberty” phrase by actors and creatures?
  • It’s unclear what the new creature is and “it” just feels annoying, and it actually is annoying the people it interacts with in the TV ads.
  • Do you want your brand associated with lack of intelligence or lack of effort — I mean, the people played by the male actor, recent female actress, and now the creature, who either can’t make or take the time to get the name of the organization right? Or, just aren’t smart enough to do that?

Insurance companies for years and years have had various actors play the part of various pseudo-spokespeople for their brand, sometimes, with obvious idiosyncrasies, habits, and phrases. And, sometimes, these ads they make me giggle, causing memorability. But, Liberty’s ads don’t have me giggling. Think of Jamie and Flo for Progressive, or Jake from State Farm. Instead, Liberty’s ads really make the brand seem like a silly and not creditable one because of making fun of their own name. I’d put my energy into LiMu Emu if I were Liberty Mutual vs. the new non-identifiable, annoying creature. Maybe it’s just me, so I welcome hearing what other brand and marketing experts have to say about it.

Acceptance of Circumstances, accountability, AEO, AI Search, Being Found on Google, brand promise, community involvement, competitive advantage, Customer Service, good will creation, keeping up with trends, lead generation, Memorability, Objectives Setting, organic SEO, reputation management, sales, Search Engine Optimization, SEO, staying current, strategic planning, target audiences, Target Marketing, traditional marketing, Understanding Your Environment, User experience

Your Best Chance Of Appearing In AI Overviews? Being The Best

After reading this Linked post by Eli Schwartz, a very well-respected and well-known SEO expert, about how to appear in Google AI Overviews, the above slogan came to me. I wanted to give credit where credit is due and share how I was inspired. It all makes great sense and is in keeping with what we, as a fellow SEO expert, has been sharing in recent months, i.e., if you want a search engine to declare you as the best, or indicate less directly that your organization is the best or one of the best in its field and geography by mentioning your organization’s name or sharing a link back to your site (known as a citation), then your organization has to earn that “best” title.

We’ve already discussed ways your organization can send signals to AI engines that you are trustworthy in a number of recent blog posts, and that includes getting rave reviews from happy customers. But, ultimately, the way to get those reviews is becoming a company whose products, services, and customer service is unmatched by competitors, by demonstrating your commitment to the community/communities you serve, and by making sure you’re an “employer of choice.”

Why I’ve Got The Experience and Knowledge To Speak To What Makes An Organization An Outstanding One

Having worked since I was a teenager and until my mid-50’s for employers (and served in a number of manager and director roles), and now, for the past 12 years run a marketing agency that has successfully served more than 150 clients and received public-facing accolades (reviews), compliments and appreciation from clients, I believe I’ve got the background and experience to speak to what makes an organization stand out from competitors, and therefore, be considered “the best.” You can learn more about my corporate marketing and marketing agency background on my Our Principal and History website page.

As a life-long marketer I feel so strongly about how many of the attributes below influence an organization’s success that I’ve written about many of the below in past blog posts!

What Does It Take For Your Organization To Be The “Best” In Your Industry and Geography?

  • Treat your employees well.
    • Offer them opportunities to learn and take on new and larger roles.
    • Take the time to listen to and consider employee’s ideas to improve work productivity or process, or the products and services you offer.
    • Offer tangible and intangible benefits that they value and/or need.
    • Celebrate personal and organizational milestones and successes.
    • Offer financial incentives where, if the company does well, the employee does well.
  • Deliver exceptional, world-class service each and every day at every point of contact (EPOC) with customers. As a marketing professional with more than 35 years of experience I know first-hand how important good customer service is to success. Not only when it comes to assisting customers/clients of your organizations, but handling inquiries and leads that come into your organization respectfully, effectively, and on a timely basis!
  • Offer solid, reliable products and services that meet client expectations and needs at a reasonable, fair price.
  • Give back to your community/communities.
  • Always keep an eye on business and daily life changes and how they impact your clients — whether they be businesses or consumers — and how you can make their lives easier or respond to a challenge they are facing.
  • Always be evolving and considering what new innovative product or service you can offer.
  • Educate. Educate. Educate — make sure staff and leaders have time to stay in the know on industry changes and national, regional, and local happenings and anything else that could negatively or positively impact how they and your business does their work or the products and services you offer. Ensure they can learn from both internal and external experts. To support all of this, designate times of the week as meeting-free and learning time!
  • Encourage out-of-the box thinking by all staff and leaders!
  • Treat your clients and customers like family.
  • Take the time to walk in your clients’ and customers’ shoes. Check out this blog post about the importance of walking in your customers’ shoes.
  • Show both your clients and customers appreciation regularly. A small “thank you” goes a long way!

I’ll likely add new features and characteristics to the above list as they strike me, but I think any organization that achieves the aforementioned will succeed at being top in their field, in their particular geography!

Acceptance of Circumstances, AEO, AI Search, Being Found on Google, ChatGPT, GEO, keeping up with trends, local search, organic SEO, partnerships, Search Engine Optimization, staying current, website

Why One Or More Business Directory Listings Could Be Your Ticket To AEO Success, i.e., Being Mentioned or Cited In AI Search Engines

While the focus of this blog post is on getting a Better Business Bureau (BBB) listing, because it’s an organization that most consumers and business owners, and AI search engines, like ChatGPT trust as far as being a neutral/objective party that has vetted the organization in-question before posting information about it, other business directory listings can also support your organization being cited or mentioned in AI search results as well. Read why business directory listings send signals to search engines that your organization is trustworthy!

How You’ll Benefit From A Better Business Bureau Listing

I have spoken with or e-mailed many of my clients about the value of getting accredited by the Better Business Bureau (BBB) and having a paid vs. free listing to get the backlink from their website to the client’s website which is very valuable related to SEO and being found on AI search engines these days. That’s because AI search engines are looking for signs of your organization’s credibility/trustworthiness before they feel comfortable mentioning your name or serving up your website in “prompts” entered by relevant searchers into their tool. A listing on the Better Business Bureau will serve you well from a-being-found-in-AI-search-engines standpoint if you have a paid listing vs. free one. 

You can learn more about the above here: https://www.bbb.org/all/business/business-tips/why-bbb-accreditation-may-help-you-be-more-visible-in-ai-search/?utm_source=chatgpt.com.

BBB Accreditation and Plans:

I recently had a lengthy conversation with one of the accreditation experts at one of the BBB offices serving MA and here’s what getting accredited with BBB, in general, would buy you (but important to check out the various plans that I linked to below to see what each provides):

  • A listing/profile on their site with e-mail, website, and contact information; plus, you could include photos, videos, licensing, logo and more
  • A link from their site back to your site as part of that listing (backlink)
  • Some free legal services
  • Ability to participate in their request-a-quote program where consumers request quotes from BBB-accredited businesses
  • An app that you can use to request customers/clients to write a BBB review for you
  • You can participate in cable advertising program, but would have to pay for that
  • A physical certificate will be mailed to you that you can place at your office/physical location to display you are a BBB member
  • A seal to add to your website indicating you are a BBB member will be provided

There are a variety of plans available, but to really reap extensive, diverse benefits, it would be ideal to pursue the BBB+ plan since you could have a more extensive/larger presence on their website: https://bbb-membership-plans.222-0021.org/, but starter plan would still provide great benefits and far as trust establishment goes. It’s just with the BBB+ plan you get more marketing opportunities — more tools, more resources, more opportunities for your Profile to be shown. 

this show the back of the head of a dark-haired man with a gray dress shirt on pointing to something on his computer tablet which has content open on it.

What Other Business Directories Should You Join?

  • Other Certification Directories (Beyond BBB): think ones that demonstrate what skills your organization is certified in.
  • State or City/Town Business Directories: If there is a business directory for the state(s) in which your business operates, such as the there is for Massachusetts businesses like ours in the form of the Massachusetts Business Network, you should consider joining those. If the city or town where you operate also maintains an online listing of the businesses operating there, you should take the necessary steps to get listed online.
  • Civic or Local Directories: examples include Rotary or Chamber of Commerce directories, or yellowpages.com or Yelp listings where individuals are searching to identify an organization who offers the products and services you do.
  • Industry/Professional Association Directories: examples include CPA Association, Relator Association, and BAR Association directories; for example, our organization belongs to SmarketingConnect – a marketing professionals networking group. Such professional directories could also include industry directories like Angi, Etsy, Fiverr, or Houzz.
  • Vendor/Partner/Supplier/Franchise Directories: these are relevant if your organization is a seller, representative or distributor of another organization’s products or services, or you have some kind of partnership with them, such as you use or support their technology.

And of course, some directories can fall into one of more of the above categories!

Learn about other ways you can support your organization being found in AI search engines.

Acceptance of Circumstances, AEO, AI Search, Being Found on Google, GEO, Google My Business Profile, integrated marketing, keeping up with trends, local search, nextdoor, public relations, Search Engine Optimization, search terms

How To Appear In ChatGPT? Here’s What I’ve Been Telling My Clients

Let’s face it, the world of AI/answer engine search is still rapidly evolving, and fellow marketing and SEO experts and I will still need to keep an extremely close eye on it, and test various tactics related to organizations (we work with or for) appearing on AI engines. But, in the meantime, if I had to suggest four steps/tactics to take now while we continue to monitor how businesses and organizations are impacted by the growing use of AI search/answer engines like ChatGPT (and I do regularly suggest the following to clients), the steps and tactics to support your organization mentioned or being cited in ChatGPT and other AI engines, would include the below. As you’ll see, we’ve already shared and explained these tactics/steps in distinct blog posts dedicated specifically to the step/tactic.

  1. Continue to ask happy customers for Google Reviews so AI search engines view your organization as creditable and a leader among your competitors. Also, ask for reviews or recommendations on Yelp and/or platforms where individuals can post reviews of organizations in your particular industry. And, don’t forget about nextdoor.com if you’re a business with a strong local presence. A recommendation by a “neighbor” is always beneficial from a marketing standpoint.
  2. Pitch stories to reporters/media to support getting PR/publicity/media backlinks to your website.
  3. Join industry and civic organizations, and as part of your membership, ensure you get a backlink to your site to their site and share on your site that you belong to such organizations via a badge and/or mention of the organization and link back to their site. The same goes related to promoting accreditations/certifications you have and any business listing directories you belong to, such as the Better Business Bureau.
  4. Continue to publish blog posts and questions and answers housed under an FAQ page of your site that answer questions that your target audiences have directly and indirectly related to their services, or even something that’s more tangential, but important to your customers.
This is a powder blue rectangular image that runs vertically that says at the top "how to appear in ChatGPT and Other AI Serach Engines" and then contains a numbered list that mentions asking for online reviews and recommendations, seeking publicity,  getting listed in appropriate online directories and answering questions online that your target audiences ask or research.

Ultimately, all of the above, establish your creditability/trustworthiness with AI search engines, and that’s required to succeed at the AI/answer engine search (AEO/GEO) game!

Need Help Being Found In AI Search Prompt Results?

Reach out today to schedule a complimentary discussion with an SEO expert!

Acceptance of Circumstances, advertising agency, AEO, AI Search, ChatGPT, ChatGPT Ads, GEO, Google Ads, keeping up with trends, keywords, landing page, landing pages, lead generation, local search, OpenAI Ads, paid search, pull marketing, sales, Search Engine Optimization, SEM, SEO, Setting Marketing Budget, staying current, Understanding Your Environment, website

Our Journey With LLM Advertising: How To Optimize and Set Up ChatGPT Ads

We never like to recommend, or try to implement, a new form of online advertising, until we’ve tried/tested it with our own business. That way we can understand the pros and cons of running advertising on a new advertising vehicle, plus all the “inputs” we’ll need to provide to the tool to launch the campaign. That makes it easy to know what questions we need to ask of our clients related to a new ad campaign launch on a vehicle that is new to them, or what we need their approval on.

We waited to try this new vehicle until they offered pay-per-click (PPC) vs. just pay-per-impression (CPM) advertising because, quite frankly, most of clients are small-to-mid-sized businesses (SMBs) and nonprofits and they have far smaller marketing/advertising budgets than large firms and need their ads to really work for them and generate leads and sales vs. just awareness-generation!

This gray image that runs horizontally is a print screen of Results Communications & Research's ad running on ChatGPT and It is truncated but says "Looking For Expert Advice For Bein..Learn How We Help Organizations Appear in AI and Traditional Search..." and contain a small powder blue image that says "SEO."
Results Communications & Research’s ChatGPT Ad

As of the original publish date of this blog post, It’s been about 1.5 weeks since we rolled out ads for our own business, Results Communications & Research, on the ChatGPT LLM-powered (large-language-model-powered) answer engine/AI search platform. We’ve documented below — and will continue to document — our 2026 journey with this new form of online advertising. So, be sure to check back!

  • Days 1 & 2 (June 11 and June 12) – set up our ad and associated targeting for our campaign at ads.openai.com (ChatGPT is owned by OpenAI) — it was not a large lift at all! Needed to determine and document in OpenAI’s ad tool how much we were initially wanting to spend for a click (we initially put this at $3.50) and our daily budget ($25), plus in what geographies (Providence RI and Boston MA) we wanted the ads to appear. And, also provide context hints (OpenAI instructions explained this exercise this way: “describe the conversations, topics, or keywords where your products or services may be relevant; these hints guide matching, but aren’t exact-match targeting rules.” We also documented the images and content we wanted to use in our ads. We are testing two ads — one with longer and one with shorter headlines — but to keep something consistent, so we’d feel comfortable drawing conclusions about our headlines, we used the same image in both ads. We also had to share with the ad platform what page of our website we wanted ad clickers to land on (we created a brand new page on our WordPress website for such purposes — which is an online advertising best practice).
  • Day 2 (June 12) – launched our campaign by activating it in our OpenAI Ads dashboard.
  • Day 5 or 6 (June 15 or 16) – of course, being the digital marketing and analytics geeks that we are, we checked our advertising dashboard at openai.com countless times to see if the ads were being served up and generating impressions and/or clicks. Seeing zero movement on either the impressions or clicks front, we decided to expand our geography to NYC and our daily budget to $35 and what we were willing to spend for a click to $5.00, in case what we were willing to pay for a click (and the competition to have ads shown by competitors in the same geography for the same types of prompts) was causing the ads to not be shown or we needed a bigger geography to have enough opportunities for our ads to be shown to relevant “prompters” on ChatGPT.
  • Day 7 (June 17) – we saw in our advertising dashboard that our ChatGPT ads were starting to accrue impressions, and therefore, were being served up, but not to any great degree.
  • Day 8 (June 18) – we increased what we were willing to pay for a click to $7.50, and also added in the whole state of New Hampshire to our geographic targeting.
  • Day 9 (June 19) – seeing an alert in the OpenAI ads platform that we were often being outbid by competitors because of what we were willing to pay for a click, we increased our click bid to $10.00 from $7.50 – our first 2 clicks were achieved somewhere between the 18th and 19th, and at that point, our ads had a 0.66% click-thru rate (meaning less than 1% of individuals having our ad served up to them, clicked on it — not surprising for reasons outlined in the next bullet.)
  • Day 12 (June 22) – we just checked this morning and the increase in budget and what we are willing to spend for an ad click, plus the expanded geography seems to be paying off! As of this morning, our ChatGPT ads have generated 2,762 impressions (been served up that number of times), 13 clicks (a 0.47% click-thru rate), and an average cost-per-click of $6.44. We aren’t surprised by any of this. We had seen competitors running ChatGPT ads in our space when we were entering relevant prompts into ChatGPT, so we knew as a business-to-business advertiser we were more likely to have to pay more for a click than a business-to-consumer advertiser might. We also know that ChatGPT is a different animal than Google Search ads — the new form of ads discussed in this post is served up to individuals entering prompts into ChatGPT that might indicate they’d be interested in our services, but it’s not the same as someone entering “keywords” into Google and then Google serving up ads to those individuals because an advertiser provided those keywords as ones they wanted their ads to be served up for. We changed our daily budget to $50.00 today — we should have increased the daily budget a few days back in keeping with our increasing the amount we were willing to pay for a click! We also paused the shorter of our two ads since the longer ad was performing far better. To-date, we have not generated any leads — in the form of phone calls, e-mails, or appointment set-up — from these ads. We’re not discouraged by this at all, since, when it comes to a business engaging a firm for B2B services — or even reaching out to them — there can be a long lead time!
  • Day 17 (June 27) – we paused our ads today. Not because they weren’t generating impressions or clicks, but simply because we are a small marketing agency/SEO company who deliberately keeps our fees/rates very reasonable so that small businesses and nonprofits can afford to work with us. Going into this pilot, we planned to only spend about $300, but ended up letting the ads run until ChatGPT ads had spent $364.12, based on our daily budget and what we were willing to spend per click.

How Successful Was Our ChatGTP Ads Campaign?

Because businesses often take some time before purchasing business services, and therefore, like to research a number of companies before they decide to reach out to the one organization or the few organizations whom they are most interested in, we have yet to receive any inquiries from our ads, but still hope to get some inquiries from those who have clicked on the ads. At least we’ve generated some “awareness” among appropriate parties. We’ve also found in our many years of running online ads for our own business, that often, fellow marketing agencies/competitors click on our ads to see what we are offering and what we are all about. We did ensure our landing page for our ad clickers adhered to best practices, such as demonstrating why we are experts, including “social proof,” therefore, a review or testimonial, and much more!

Ultimately our ChatGPT ads yielded:

  • 11,321 impressions (this number of sets of eyeballs viewed our ads as part of entering an appropriate prompt into ChatGPT)
  • 46 clicks
  • 0.41% CTR (we aren’t concerned or scared off by this low click-thru rate — we’ve seen similar with Reddit and nextdoor.com ads
  • Average cost-per-click (CPC) of $7.92 – not horrible for a B2B (business-to-business) lead

As we recommended at the top of this blog post, keep coming back to learn more about our ChatGPT advertising journey! We’re all in this together when it comes to understanding this particular form of new advertising and how effective it will be in generating leads and sales, not just awareness, and if ROI makes sense for advertisers like our clients who need their ad $$ to work for them pretty quickly.

walking

Walking Central Park: A 25-Year and Ongoing Odyssey

While I likely visited Central Park long before, my first recollection of spending any significant amount of time in the Park was when my now husband, but then boyfriend, Jay, and I made a trip to the Manhattan borough of NYC to celebrate my 40th birthday. Despite it being November, and likely a bit chilly out — it was cold enough to skate at Rockefeller Center (we had so much fun) and in Central Park (where we got to watch the skaters) too. On that trip, we visited the Central Park Zoo. I believe it was on that particular visit, or the next one, that we visited the Carousel at Central Park and a nearby gift shop in the Park as well.

Most of the visits we’ve made to NYC have been in the spring, specifically so we could spend lots of time in the Park. As Tom Hanks’ character says in the movie “You’ve Got Mail,” “it’d be a shame to miss New York in the spring,” which I’ve mentally revised to “it’d be a shame to miss Central Park in the spring.”

Central Park runs from West To East from Central Park West To Fifth Avenue in Manhattan, and from North To South from 110th Street to 59th Street. So, I thought the easiest way to document our visits would be by the number of the Manhattan Street that runs perpendicular to a certain part of Central Park. Each section has its own identity and unique features/attractions, and no section has yet to disappoint. As The World Monuments Fund calls out in this website page about why Central Park was built, “Central Park was created as a sanctuary from the pace and pressures of city life—a democratic space designed to enhance the enjoyment and wellbeing of all. Construction of the Park began in 1858, and only a few months later, the first section, the Lake, opened to the public.” So many tourists and NYC residents take advantage of the Park, the people-watching alone is enough of a reason to visit!

Ultimately, we’d love to visit all the sections of the treasure we all have in Central Park. But, when we do visit NYC, we like to stumble across things, and not have a large to-do list, or schedule we have to adhere to, so who knows if it will happen, and if it does, it will likely be more organically vs. planned out.

The Section of Central Park We Know Best And Have Visited Most: 71st To 82nd Streets

While I had made some trips to various NYC boroughs prior to meeting my husband, 8 of the 10 trips we’ve made together included staying at hotels on the Upper West Side of Manhattan, and the two hotels in-question are both in easy walking distance of iconic Central Park. So, the areas or features of the Park we know best and have visited most are:

  • Strawberry Fields
  • Bow Bridge
  • Ladies Pavilion – of course, I love this because I love anything with a vintage, decorative look and I love the color too!
  • Tavern On The Green Restaurant — we’ve never had the pleasure of eating at this well-known and beloved restaurant in Central Park West and 67th Street, but we’ve had fun walking by! Plus, enjoyed watching horse-drawn carriage activity in this area of the Park!

On our most recent visit in spring 2026, we once again walked from the East Side of the Park to the West Side — ultimately going from around West 79th Street to 5th Avenue, on the other side of the Park. We had never before visited Belvedere Castle or seen Delacorte Theater (which we viewed this time around from the aforementioned Castle). The Castle is so beautiful and has a gift shop and a landing where street artists perform, and the views from that area are fabulous. We also got to take the path to and from the Park to the Metropolitan Museum of Art (the MET) which is located at 1000 Fifth Street and East 82nd Street. This was our second time to make our way from one side of Central Park to the other on one of our trips to NYC, and it’s a very manageable walk for most, I would think. It was a sunny, warm (high 70’s/low 80s) day the day we visited, so we saw lots of sunbathers on the steps of the MET. And, speaking of sunbathing or relaxing, when we made our way back we walked thru the area known as the “Great Lawn,” and I have never seen so many people laughing, smiling, and socializing in one place in one park. It was mesmerizing!

We also visited both a pizza place for a traditional large NYC pizza slice and a delicious gluten-free bakery on Lexington Avenue after exiting the East side of the Park near the aforementioned Museum.

A favorite memory of this section of the Park pertains to a spring 2013 NYC trip we made with my twin’s family. What did we do as soon as we checked in at the hotel with my twin sister’s family? Grab cupcakes at Magnolia Bakery on Columbus Avenue and bring them with us to Central Park! We also visited the “Friends’ Fountain”(Cherry Hill Fountain) and beautiful Bethesda Terrace. And, one morning grabbed egg frittatas from a nearby farm-to-table place to eat them at the Park, and on this trip, and many others, we got to listen to some great musicians playing music in the Park.

This image shows a section of Central Park West -- in the roughly 81st to 77th street area of the park on the Upper West Side of NYC and it shows people standing on big rocks or sitting on them with a beautiful river/water view below and a view of tall Manhattan buildings in the background.

What Other Sections Of Central Park Have We Visited?

70th Street To 59th Street

On our most recent visit in spring 2026, we walked the interior of Central Park West from 79th Street to 59th Street (Columbus Circle and where the Park ends) to attend a new food truck festival called Smorgasburg (because it’s a food extravaganza with roots in Williamsburg, Brooklyn). But, since I already pointed out favorite points of interest in the West 81st to West 71st stretch, I’m focusing this paragraph on the stretch from West 70th to West 59th.

We’ve also visited and rode on the beautiful Central Park Carousel at East 65th Street and visited the Zoo (close by at at East 64th) there as mentioned in the beginning of this blog post related to my husband and my first or second visit to NYC). Both were so much fun!

What Sections Of Central Park Do We Still Want To Get To Know?

Well, based on using an orange highlighter to mark on a free Central Park Conservancy map the areas we have visited, it looks like we’ve covered a lot of the lower, western part of the park, and some of the lower eastern park. That means, Jay and I need to spend some time on our next NYC trip visiting:

  • The Upper Western and Eastern Parts Of The Park From 82nd Street to 110th Street
  • The Eastern Part Of The Park From About 66th Street to 78th Street

But, as I shared above, we like our time in NYC to allow for a lot of spontaneity, so we’ll see what our next NYC trip brings! But regardless, I know, for certain, we will be visiting one or several section of this fabulous Park!

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The ABCs & Ds Of Being Found In Answer-Engine-Prompt And Traditional-Search-Engine Results

We will continue to conduct our own informal research — assessing how and when our own website pages and posts appear in both AI/Answer Engine Prompt results and traditional search engine results — but based on what we are seeing as of the date of this blog post, the items outlined in the image and bulleted section below seem to be common features or characteristics of website content that is being served up most frequently in any kind of AI or search engine.

And, it’s also very much in keeping with what we observed and commented on almost two years ago related to commonalties among content that was being served in traditional and AI search engine results.

How To Be Found Online? Do The Following Related To Your Website Content

  • Always keep your target audience in mind — what content/information would be helpful to them vs. content/information you want to share. Don’t be self-serving!
  • Keep your content clean and easily consumable by using bulleted or numbered lists
  • Don’t be afraid to take a different approach to what other experts are saying on a particular topic
  • We’ve talked about this in a number of blog posts, including this post about the types of links every website should have — always include internal links and external links to relevant content
This light gray vertical image says in a dark powder blue "the ABCs & Ds Of Appearing In Answer-Engine-Prompt and Traditional-Search Results and Has Bulleted Sharing the Same Bulleted Content That Is Served In the Post Itself

Need Help Figuring Out How To Write Content For Your Target Audiences Or How To Structure That Content?

Reach out today for a free marketing consultation regarding your organization’s particular challenges related to being found online.

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Medullar: A Safer Way for Professional Services Firms to Collaborate with AI

Guest Blog Post By Heath Anderson, Medullar

Professional services firms run on knowledge: every client engagement, advisory project, investigation, tax matter, or consulting assignment depends on the team’s ability to find the right information, apply judgment, and move quickly.

But for many mid-market firms, that work is harder than it should be. Important context is scattered across email, cloud drives, chat tools, research notes, meeting transcripts, prior deliverables, and personal folders. Teams often spend too much time searching for information they know already exists. Work gets repeated. Collaboration slows down. And when sensitive client data is involved, the pressure to adopt AI safely becomes even more complicated.

Many small-to-mid-sized firms want the productivity benefits of AI and move quickly to adopt AI tools without investigating if and how their proprietary data/intellectual property will be kept private. But, they cannot afford to treat confidentiality as an afterthought.  The crux of this problem is one that Medullar aims to solve.

This image shows a black woman, Caucasian and an Asian woman looking at and working on documents together as they sit on a comfortable-looking brown leather sofa.

Medullar is a privacy-first, secure AI collaboration platform built for professional services firms that work with sensitive information. It gives teams a safer way to bring project knowledge together, collaborate across people and tools, and use AI in workflows where privacy, permissions, and trust matters.

At the core of Medullar are secure, encrypted Spaces. A Space acts like a private project room for a client engagement, matter, deal, investigation, proposal, or internal initiative. Teams can gather relevant documents, emails, notes, research, transcripts, and other materials into one controlled environment. Access is permission-based, so only the right people can see and use the information inside.

This matters because professional services work is rarely done by one person in one tool. A consulting team may have client emails in Outlook, research in browser tabs, deliverables in Google Drive or SharePoint, notes in a meeting transcript, and key context sitting in someone’s inbox. Without a shared, secure environment, valuable knowledge stays fragmented.

Medullar helps firms reduce that fragmentation without forcing a major data migration. Its universal search tool can search across connected apps and sources, helping teams find relevant information where it already lives. That means a team can locate prior work, surface client context, and reuse institutional knowledge faster, while still respecting permissions and access controls.

Just as important, Medullar is designed for private AI interactions. Instead of exposing confidential information to general purpose, publicly trained AI models (such as large language models (LLMs)/answer engines like ChatGPT, Claude, and Perplexity), teams can work with AI inside a governed environment. AI can help summarize, compare, draft, validate, and search across approved project context, while keeping the work scoped to the right Space and the right users.

Consider a consulting team preparing for a client engagement. Before the project begins, the team creates a secure Space for the client work. They gather relevant emails, prior deliverables, client notes, web research, meeting transcripts, and internal reference materials. Instead of hunting across multiple systems, team members can search across everything from one place. They collaborate with each other alongside their frontier AI model of choice (ChatGPT, Claude, Grok, etc.) to help summarize the current state, identify gaps, compare findings, and draft sections of a client-ready output, all without exposing sensitive client information.

The same pattern applies to advisory, accounting, tax, investigations, and legal-adjacent services firms. A team working on a due diligence review, an RFP response, a case triage, a board briefing, or a client deliverable can use Medullar to organize the work, search across fragmented knowledge, and collaborate more efficiently.

This is especially useful for firms that are large enough to feel the pain of scattered knowledge, but not so large that they can tolerate slow, complex systems. Mid-market firms need tools that improve daily work without adding unnecessary overhead.

A secure AI collaboration platform should do more than answer questions. It should help teams work together around sensitive information, preserve client trust, and turn existing knowledge into better outcomes.

This is the image of Medullar's logo which says "Medulla"r in primarily dark purple letters and has a magnifying glass at the bottom of the m in the word Medullar.

That is where Medullar fits: helping professional services firms use AI safely, find and reuse information faster, and deliver higher-quality work with less friction. Interested in learning more? Reach out today to schedule a complimentary discussion about our secure AI collaboration and productivity tool for your own small-to-mid-sized business and/or for one of your clients; or, ask our friends at Results Communications & Research to make an e-introduction on your behalf.