As you likely saw if you accessed this particular FAQ page from our navigation drop-down menu, we’ve divided our FAQ into two distinct pages/sections: 1) Answers To Questions About Working With Us, and 2) Answers To Questions About Marketing, in general.

This page answers questions about working with Results Communications & Research. Access Our FAQ that provides answers to question about marketing, in general.

Q & A ABOUT WORKING WITH RESULTS COMMUNICATIONS & RESEARCH

Does Your Digital Marketing Agency Specialize In Working With Clients In Certain Industries?

No. We’re industry- and profit-status agnostic! We’ve worked with — and enjoy working with — clients of all shapes & sizes, and for-profit and non-profit organizations. That said, since we began providing marketing services in 2014, we’ve served a number of clients in the particular industries listed on our specialties page.

Will Your Digital Marketing Agency Only Take On A Certain Size Project?

No. We always say “no project is too small for us!” We get great satisfaction in helping organizations generate inquiries, leads, sales, and engagements. If we can help an organization with a small project that will lead to increased awareness or revenue for them, we’re all in!

Do I Have To Pay Your Digital Marketing Agency In Advance For Work?

No. In general, we bill our clients at the beginning of the month which follows a month in which we’ve completed work for them. Therefore, invoices received during a particular month will be for work completed by us the previous month.

Can I Pay Your Digital Marketing Agency By Credit Card?

Yes. When you receive your invoice from us, which is sent via e-mail and which we ask you to pay within 30 days of receipt, you can pay it right away via credit card (or within the 30 days). You also have the option to pay via Bill.com, or by mailing us a check.

Does Your Digital Marketing Agency Charge By The Hour Or By A Flat Project Fee?

In general, we charge an hourly rate, but there are times we are willing and able to bid on work on a flat fee/lump-sum/project basis, particularly when we are responding to a Request For Proposal (RFP) for a specific project vs. ongoing, monthly work. We find it leads to the generation and provision of the best possible work when individuals are being paid for the majority of hours they work and charging by the hour vs. working under a flat-fee arrangement supports that. That said, we don’t nickel or dime our clients, and there are many small tasks we complete for clients for which we don’t charge, e.g., responding to an e-mail that doesn’t require a lengthy, detailed answer, instructions, the creation of new documents/work, etc. Or, simply checking on how various marketing activities are performing.

We also tend to give a number of pro bono hours to our non-profit clients because, hey, that was a key piece of our mission when founding this digital marketing agency — to give back!

How Much Does Your Digital Marketing Agency Charge?

Our hourly rate (as of January 2024) is $80/hour. We have a number of clients who have been with us for many years, and because we tend to “grandfather” the hourly rates of existing clients they may share they are paying a rate far lower than that.

We deliberately price our services far lower than what many other digital marketing agencies charge (even though we bring 30+-years of traditional and digital marketing and PR to every marketing engagement) so that our services remain in reach of fellow small business owners and non-profits. And speaking of non-profits, we tend to offer them a lower hourly rate than what we charge for-profits, in general. And, as we shared above, provide a number of pro bono hours. The hourly rate we offer tends to be dependent on the size of the non-profit in-question.

There’s been a number of occasions where we’ve been willing to lower our hourly rate for for-profit vs. nonprofits as well. Honestly, if your organization is in start-up mode, but the nature of your products and services really speak to us, we’re willing to consider a discounted hourly rate to support a fellow entrepreneur!

Does Your Marketing Agency/SEO Company Offer Traditional Marketing Services?

Yes. While we specialize in digital marketing and SEO, our marketing agency’s Principal brings 25+ years of experience in executing and overseeing traditional marketing from corporate roles — marketing that included broadcast advertising (cable TV advertising and radio advertising), print advertising (magazine, newspaper, coupon booklets and more), transit advertising (bus, subway, commuter rail train), outdoors advertising (billboards), mall advertising, movie advertising, and direct mail. She also brings significant experience from corporate roles related to public relations/PR, event planning, grassroots marketing and community outreach.

We can and do research, present, oversee, execute, and evaluate traditional marketing activities for our clients, and have have been in successful in obtaining publicity for a variety of our clients.

Can Your Digital Marketing Agency Be Hired For A Project Vs. Ongoing, Monthly Work?

Yes. Our digital marketing agency always maintains a mixture of both one-off/one-time/project clients and ongoing, monthly clients. At any one point in time, we are normally doing work for 12-15 clients. You can hire us for a specific project, or engage us for ongoing/monthly digital marketing work, including Google Ads management, ongoing SEO, blog writing, Google Analytics/website results tracking & reporting, and/or social media voice.

Our list of frequency asked questions (FAQ) is a work-in-progress. We will continue to update it with answers to questions from which we think our visitors would benefit. So, please continue to return to this page, and don’t hesitate to e-mail us a question at gail.moraski@allintheresults.com.

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