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Why You Can and You Can’t Stockpile SEO

As I shared with entrepreneur attendees of a recent webinar I gave with a colleague on “ensuring your website is your workhorse,” search engine optimization (SEO) is not a one and done activity. SEO should be viewed as an activity that continues as long as your business or organization does. That said, there are steps you can take to stockpile some SEO work, while knowing that you can’t fully stockpile SEO because of needing to respond to yet-unknown industry, life, world, and personal events that may impact your organization and the products, services, and solutions you offer. Think about the onset of the 2020 pandemic. None of us really saw that coming, right? And, we had to pivot and put out new information, and/or add or tweak products and services to better serve our customers in a new world/business landscape.

This image shows some kind of large shelving unit for storing logs. The image shows 100 or more logs piled up on top of each other and is shown in keeping with our Boston SEO company's blog post entitled "Why you can and why you can't stockpile SEO."

How You Can Stockpile SEO

Google continues to reward websites who provide fresh/current “helpful content.” This was reinforced by their August 2023 algorithm update that indicated having “helpful content” was a key factor “the king of search engines” would continue to take into consideration when deciding which websites to serve high up in search results for relevant terms.

By creating an editorial calendar that documents future blog post topics for the next quarter, or more, and then, actually writing the posts and creating or identify images for use along with the posts, you can certainly get ahead of the SEO game — by doing all you can to have content that your target audience will value queued up for several or many months. The aforementioned is particularly true if your content management system (CMS)/website platform allows you to schedule posts to be published at a future date.

Why You Can’t Completely Stockpile SEO

As expressed in our blog post intro., there will always be unforeseen circumstances that arise that will cause you to want or need to put out new unanticipated content, or to add or change product, service, and solution offerings. Here’s an example: a blog post I wrote with a colleague about how to best employ social media during the pandemic. Could I have foreseen a need for this post months in advance, and therefore, created and scheduled this, i.e., stockpiled it? No. I don’t think anyone could have anticipated the severity and length of COVID’s impact on organizations and businesses many months in advance.

In sum, you can and should take time to create an editorial calendar detailing future blog post topics and publish dates, and you can and should write those in advance; plus, use CMS capabilities to schedule them to publish on your website at the right time. But, there will always be times when you’ll need to respond immediately to unexpected events that occur — either ones that may pose a challenge to you and your customers, or provide an opportunity for you and your customers that you’ll want to capitalize on quickly.

Need Help Building Out A Blog Post Editorial Calendar?

Not sure where to begin to figure out topics for future blog posts that will provide meaningful, beneficial information to prospective and existing clients?

Schedule a complimentary discussion with our digital marketing team of SEO experts to talk about how to create “helpful content.”

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How Not To Let Your SEO Strategy & Progress Slide When You’re Short On Time

The topic of this blog post wasn’t the one I planned to write about next. But, it’s particularly busy at Results Communications & Research, and that’s a good thing and blessing, right? It does mean, though, that the longer, more-detailed post topic I had on my radar will have to wait.

Right before posting this, I was faced with this challenge. I’ve been so busy helping clients with their paid SEO and organic SEO this spring and summer, I haven’t had the physical bandwidth to employ SEO tactics related to my own site that I encourage all my clients to implement — particularly the tactic I wrote about in my “Why It’s Time To Get Back To Internet and SEO Basics” blog post about being “fresh” by adding new content to, or updating existing content on your website.

So, I asked myself, “since I don’t have time to effectively write and post a really informative blog post, what small revisions can I make to my website to let Google know that my business, Results Communications & Research, is still alive & well? That we haven’t abandoned ship or shop? That we’re still open for business? That were not neglectful?

neon signage
Photo by Pixabay on Pexels.com

Small Website “Freshening-Ups” Support SEO

I landed on making a couple of simple tweaks. I recently had new, professional headshots taken. So, I added those to the About and Contact pages of my site, and wrote an image alt-tag for both of the photos. Alt-tags support being found on Google since Google will crawl and index such tags. They also make it clear to Google that your site is accessible to visually impaired individuals since alt-tags can be read by screen readers. It’s unknown if Google favors accessible sites over inaccessible ones, but Google does love sites that provide for a good user experience.

In addition to the above photo and tag additions, I added a new client name to the Google Nonprofit Ad Grant Services page of my site. And, I submitted all three revised pages of my site for indexing, using my Google Search Console account, so I and my site don’t have to wait for Google to find my revisions.

None of the above was a big lift, but it should support my site ranking well for relevant terms vs. it sliding as far as where in search results listings Google serves it up for desirable, high-volume search terms, known as keywords.

What small revisions can you make today to your site to support your SEO strategy?

Reach Out To Our Team Of SEO Experts

Need advice about small, less time-consuming tweaks you can regularly make to your site to support maintaining how it ranks in Google? Reach out today for a complimentary conversation.

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How Nonprofit Arts Organizations Can Benefit From A Google Nonprofit Ad Grant

In our most recent blog post about how to market your organization’s opportunities for someone to enjoy an experience, we talked about how organizations offering classes, performance events, or other experiences can rank better/be found on Google. Nonprofit arts organizations can supplement ranking well “organically” by employing very generous paid search/Google Ads $$ available from a Google Nonprofit Ad Grant.

We’ve already written a number of blog posts about Google Nonprofit Ad Grants, and we invite you to check out this most recent Google Nonprofit Ad Grant post, which contains links to all of them, to learn why your organization might benefit for such a Grant and how they work.

This shows just the middle portion of two people's bodies. One is dark-skinned, the other fair-skinned. Based on colored short-sleeved shirts they are wearing, it appears to be two men who are strumming guitars and standing at one or several mikes.  This image of a live music performance is shown in keeping with our Boston SEO services company's blog post about using a Google Nonprofit Ad Grant to support your nonprofit arts organization.

How We Help Arts Nonprofits Optimize Their Google Nonprofit AD Grant

Our Boston SEO Company is currently working with a number of non-profit arts organizations to help them optimize their Google Ad Grant. So, just what does that mean?

  • We make recommendations on how to structure their account, i.e., how many distinct ad campaigns within an account are needed and how many sub-campaigns (known as Google Ads ad groups) are needed.
  • We write Google search ad content/copy for client’s review and approval.
  • We develop and implement search term/keywords lists which will prompt the Google search ads available thru a Grant to be shown to appropriate searchers.
    • We take a creative approach to this, including identifying and employing terms related to people looking for solutions to problems or ideas for local experiences or experiences at places they plan to visit for fun or for work, i.e., we walk in tourists’ and residents’ shoes.
  • We work with clients to put appropriate “conversion” tracking in place.
    • As part of the above, we talk about what activities non-profit organizations want site visitors/ad clickers to take on their site (known as conversions), such as signing up for an e-newsletter, buying tickets, calling, and filling out an inquiry form.
    • We work collaboratively with an organization’s internal webmaster or external web developer to put appropriate tracking in place.
      • The above will likely involve using Google Analytics and Google Tag Manager.
  • We keep a really close eye on how an organization’s Google Ads are performing — are they generating impressions (being served up), are they generating clicks, what does the click-thru rate look like, are conversions being generated?
  • We independently make small tweaks to campaigns to improve performance; we reach out to clients for approval to make larger/sizable/significant revisions.
  • We provide informal (e-mail) updates on how campaigns are performing, more formal Excel, Powerpoint, and/or Google Sheet reports for sharing with nonprofit Board members, and will meet with clients monthly via video-chat services, like Zoom, to discuss Google search ads results and implications.
    • As part of the above, our two teams talk about upcoming events or new website pages to which we want to drive traffic (the aforementioned may require us to set up a new campaign or ad group.)

Learn More About Our Google Nonprofit Ad Grant Services

This shows numerous individuals painting at painting easels at a painting class. This image is shown in keeping with our Boston SEO services company's blog post about using a Google Nonprofit Ad Grant to support your nonprofit arts organization.

You can learn more about our Boston digital marketing agency’s Google Nonprofit Ad Grant services, and client we’ve worked with, on our Google Nonprofit Ad Grant Services page. Our team of Boston SEO experts and Google Nonprofit Ad Grant experts is always here to help, so please don’t hesitate to reach out, or to set up a complimentary discussion about your particular nonprofit organization’s marketing challenges and opportunities.

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XYZ Things To Do In Anytown

We recently wrote a blog post about local SEO (local search engine optimization) entitled “XYZ Near Me” reminding our readers about the importance of ranking for relevant “near me” terms, and what it means to rank for them. We’re keeping the “XYZ” theme going, but this time we’re expanding the geography factor a bit.

As we’ve shared many times on the main pages of our website and in blog posts, our Boston SEO company and digital marketing agency works with a very diverse client base, including for-profit organizations and nonprofit organizations, and organizations that offer tangible, consumer goods, as well as ones that offer services. Included in the aforementioned client mix, are organizations that offer “experiences.” To us, experiences, such as events, shows, and classes are sort of a hybrid between a service and a tangible good. You certainly take something home with you — lots of great priceless memories!

We currently are working with a number of clients offering such experiences. Several are nonprofit arts organizations offering one or several of the following: live music, theatrical performances or shows, classes, and art exhibits. One for-profit client providing a special experience is a perfume shop in New Orleans, offering both residents and tourists the opportunity to take a trip back in time to the Vieux Carre (Old Square) and to Paris via the experience of touring their historic French Quarter shop and choosing a fragrance for themselves, or as a gift or souvenir for someone else.

What do all of these organizations have in common beyond offering “experiences,” great memories, and valuable opportunities for bonding with friends and family? They all want and need to be found in search engines by searchers searching on “xyz things to do in their particular town/city/state region.” Why? Because both residents of, or individuals planning a business trip or vacation to, their area, often don’t know they and their fabulous experiences exist. Appropriate audiences for their particular experiences may not be searching on their name or even the particular experience they offer such as “live music,” but they definitely will be searching on “things list” terms such as the following:

  • fun things to do in Boston MA
  • unique things to do in Harvard Square
  • best things to do on Cape Cod
  • romantic things to do in New Orleans
  • special things to do in Boston Metrowest area

We think you get the picture!

This is a powder blue square image that reads at the top "what "things lists" should your website be found for?" Underneath that heading is a picture of a diverse group of 20- or 30-something men and women of differing ethnicities. They are holding out a map in front of them and pointing to something. They are supposed to represent tourists in keeping with our Boston 
SEO company's blog post about experience-organization websites wanting to be found for "things lists," therefore things to do lists.

Highlighting The “Things List” You Want To Be Found For On Google

There are two ways you can call out to Google, and other search engines, the “things list” terms you want your website to be found and rank well for:

  • Be creative about including in your public-facing website content those things lists you think your website/organization deserves to be found for. Let’s say you offer dinner and live music in an intimate, cozy atmosphere, why not include a sentence like the following in your website content? “We’re often told by visitors (or customers) that attending one of our dinner shows should be at the top of the list of romantic things to do in Boston.”
  • Include the things list term you want to be found for in your behind-the-scenes SEO/meta page or SEO/post title tag along with a geographic trigger like “MA” or “Copley Place” or “Braintree.”

If you don’t know what things lists your particular target audiences are searching on most frequently and/or how to compose a post or page title tag (or where to enter them on your website), reach out to our SEO services company for help.

Highlighting Solutions To Problems To Support SEO

Being found for right things list terms, is just one of many examples of how your organization needs to think beyond the exact names of your particular products and services, and about the solutions to problems you offer. As we always call out in any informal or more-formal SEO training class we facilitate, many people who conduct a search engine search, are looking to identify an organization or individual who can solve their problem. So, as we recommended above related to appearing for the right things lists, you need to incorporate these solutions to problems in your website content and page title tags. For example, nutritionists might include phrases in content and tags like “how to lose weight,” or “how to have more energy.”

Reach Out For Help With SEO

You can learn more about our various one-time/one-off and ongoing SEO services on our SEO services page, but you can also schedule a free SEO Zoom or phone discussion about your particular challenges and opportunities to be found and rank well on Google, including those related to appearing for the right “things list” terms!

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How Publicity Supports SEO (Being Found on Google)

Sure, after reading the above title, you probably immediately thought publicity activities support far more than SEO. Without a doubt that’s true. We’ve always been a huge fan of activities that create or cause publicity (public awareness), particularly ones that lead to online or print coverage like pitching a story to appropriate reporters/media, or sending them a press release. Publicity tends to be a fairly “free” means of creating awareness, or driving sales or engagement, although there’s the cost of time spent drafting a press release or a pitch, and then, time spent outreaching to various media. And, if you use a media service to distribute your press release or there’s an event associated with the publicity, there’s those additional costs. Still, publicity can be far less costly than buying advertising.

The SEO Pay-off of Pitches and Press Releases

But, the purpose of this blog post is not to discuss ALL the merits and benefits of implementing publicity tactics, but rather it’s specifically about why and how publicity activities can support your organization being found on Google, which is what Search Engine Optimization (SEO) is all about. When a news publication or some other organization either publishes information you shared with them in a press release or writes a story (based on a story you pitched them and their interviewing one or several individuals associated with your organization), and then shares it on their website or blog, they’ll almost always include what’s known as a backlink to your organization’s website.

As we discussed in our blog post about the benefits of backlinks, a link to your website or blog — placed on the website or blog of an external organization — increases the likelihood that Google will serve your website up in search results (and higher up in results) as long as the website/blog that is providing the backlink is considered reputable/creditable by Google. This is how publicity directly influences SEO.

But, even if individuals reading the online article/post about you don’t click on a backlink to visit your site, they may Google you later or type the URL they see in an article directly into their browser or search engine and visit your site via those means vs. the backlink. The aforementioned holds particularly true for printed articles, such as articles that appear in a newspaper or magazine. Regardless of how visitors get to/land on your online site or blog, increased traffic volume supports SEO. In general, Google views sites that have greater traffic volumes as ones that are more creditable/reputable, and Google prefers to serve up the aforementioned types of sites. This is how publicity may less directly influence SEO.

In sum, both print and online story and press release coverage can support SEO, even if the support is less direct!

This is an illustration of a newspaper. It shows the typical column set-up that you might see in both printed and online newspapers. It says "Breaking News" at the top and "what's next" in bright red font in the middle of the newspaper, above the fold of the newspaper, which represents the bottom of the image. It is shown in conjunction with our Boston digital marketing agency and SEO company's blog post about how publicity supports SEO/ranking well on Google.

Reach Out To Our Boston SEO Company To Talk About The Overlap Between SEO and Publicity

Our Boston digital marketing agency and SEO company would love to chat with you about how publicity can support SEO success and what type of publicity makes sense for you and your organization to consider and pursue. So, reach out today to schedule a call with our publicity and SEO experts.

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Give The People What They Want

Recently, as the owner of a digital marketing agency with an SEO (search engine optimization) specialty who is always looking to improve on the SEO services we offer our clients, I signed up for a subscription to “Answer The Public.” I had learned about the tool via a free webinar offered by Neil Patel, a digital marketing expert I greatly admire and follow on LinkedIn, and one of Neil’s colleagues. The aforementioned tool allows you to see what questions individuals are asking related to the products, services, and solutions to problems that your organization offers, and to see how frequently, for a particular geography, individuals are searching Google for answers to those questions.

I’ve already used the tool numerous times with various clients to inform FAQs (frequently asked questions) on their websites, as well as topics for future blog posts. And, of course, I plan to use the tool to inform future blog posts for Results C & R too.

The data available via “Answer The Public” is so in keeping with the blog post we wrote last year about the algorithm change Google shared about placing greater emphasis on “helpful content” when determining which organizations’ websites to serve up high in search results for relevant queries.

When thinking about what to write about “Answer The Public,” the song below came to mind because isn’t that what helpful content, and answering the questions people want answered, all about? Giving people what they want and need?

Reach Out To Talk About Your Marketing Challenges and Opportunities and How Our SEO Services Might Address Them

I always love a great marketing and communications brainstorm, so reach out today to talk about your awareness-, sales-, and service-engagement- challenges. I’ll always give you an honest evaluation of whether I believe your organization would benefit from pull marketing tactics (like organic and paid SEO), push marketing tactics (like social media advertising), or both. Use my calendar app to schedule a complimentary discussion at a day and time that’s convenient for you, or e-mail me at gail.moraski@allintheresults.com.

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Why You’re Missing Out If You Don’t Consider Joomla For Your Website CMS/Platform

While our Boston digital marketing agency doesn’t normally build websites for clients, we regularly advise our clients about what content management systems (CMS)/website platforms they should consider when launching a new website. We’ve also project managed the RFP/RFI process for several clients to arrive at the best-fit web developer and platform for a new site build. In addition, we often provide recommendations to clients for expert developers in various CMS with whom we’ve had the good fortunate to collaborate. One such collaborator and true partner is Robin Clapp at Web Design by Robin.

By working closely and collaboratively with Robin on the execution of SEO tactics on numerous mutual clients’ Joomla websites, we’ve gotten to know the many benefits to an organization of building and managing their website on Joomla. We’ve found it easy ourselves to use the tool to add new posts to resource/blog/news/articles sections of sites; plus, enter post title tags that support websites being found on Google for relevant high-volume keywords.

And, thru the results of SEO audits we conduct, we’ve become confident that, like WordPress and other sites built on non-drag-n-drop platforms, Joomla sites tend to rank well in Google when the proper SEO tactics are put in place. But, we’re letting Robin take it from here by sharing her thoughts below about why it’s a mistake not to consider Joomla as a website platform option when launching a new site.

From Guest Blogger, Robin Clapp, Web Design By Robin

While networking lately, I’ve been asked repeatedly, “What platform do you design websites on?” The reaction to my answer is confusion. They had never heard of Joomla. That’s okay! I don’t necessarily expect business owners to know all about website technology. So I put together these highlights to help them understand what Joomla is and why it is an excellent choice for a business website.

What Is Joomla and Why Should I Choose It For My Business Website?

What is Joomla and why should I choose it for my business website?

Joomla is the ideal Content Management System (CMS) platform for businesses and companies with websites with numerous pages and continuous content updates and additions.

At Web Design by Robin we have been designing custom websites in Joomla for 15+ years. Using extensive website development knowledge and years of experience developing websites in Joomla, each design is a custom experience tailored to your specific needs. Joomla provides a secure login and the ability to add, change, and remove content.

Benefits Of Using the Joomla Platform For Your New Website Include:

  • Joomla is a free, open-source content management system for publishing web content. Joomla is free and open-source because a community, not a company, owns it. The nonprofit organization, Open Source Matters, Inc. and the Joomla community develop the Joomla platform code where skilled Joomla specialists can design top-of-the-line websites.
  • Website content is template-agnostic. In the Joomla platform, content is created natively as individual elements. The template, in our case, a custom-designed template, is independent of the content, allowing for a design change while keeping the content as is.
  • Joomla has powerful role management and permissions built-in. This is useful if you have a variety of staff roles and responsibilities or tasks that they need to perform in relation to the website.
  • Content can be customized using custom fields. Custom fields include content and options such as video, audio, links, and images. Content can be categorized, tagged, searched, and sorted. All this is native to Joomla, making it an excellent solution for resource-heavy websites.
  • SEO metadata is easy to access and maintain in Joomla. Add your titles, descriptions, and alt tags in the same place you add your content. Joomla makes it easy.
  • Joomla is the leading platform when it comes to accessibility. If you choose accessibility for your website design, maintaining accessible content is easy going forward using Joomla’s built-in accessibility checker.

Joomla websites are beautiful, functional, and robust. At Web Design by Robin we design all our websites in Joomla. Check out our extensive portfolio to see just how diverse websites designed in Joomla can be.

What to learn more about Robin and Joomla?

Feel free to reach out to Robin directly, or ask us to make an introduction — we’d love to do so!

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Why It’s Time To Get Back To Internet and SEO Basics

As we mentioned in this recent blog post, there’s so much discussion going on right now about whether or not, and how soon, AI (artificial intelligence) will impact how search engines like Google determine what websites, Google My Business Profiles/Google Search & Maps listings, or other digital properties to serve up in search results.

We think, now more than ever, it’s important to return to why the internet, via which individuals are able to access various digital properties, was first launched. Certainly and initially, the internet was created to allow for easier sharing of information. We believe that, regardless of the decade in which we find ourselves living and working, websites and other digital properties should still continue to support the internet’s initial mission, and therefore, focus on the target audiences they serve and what information those target audiences expect to find on the online property in-question. Plus, focus on what information would be most helpful to those audiences.

Image is a gray square that has "2 Best Practices For Digital Information-Sharing That Also Support SEO" as a header in dark turquoise letters. Underneath in the square two smaller headlines read "1. Be Authentic" and "2. Be Fresh (Keep Your Content Fresh, That Is!". The logo of our Boston digital marketing agency and Boston Digital marketing agency is at the bottom of the image, Results Communications and Research.

Two Best Practices For Digital Information Sharing That Also Support SEO

So, what are two practices that are critical to effective information sharing that also support SEO (search engine optimization)/being found on Google?

  1. As we called out in our “SEO Is Not For Sissies” blog post that we wrote seven years ago (2016), BE AUTHENTIC.
    • Provide the best User Experience (UX) by not overthinking, and being real and being honest about who your organization is and the services your offer. While you want external organizations to link to your site, don’t offer compensation for sites to do so. Google recognizes when the connection between organizations is forced vs. real and natural. In addition, don’t just write for SEO. Tell a good story, get people talking about you, be newsworthy, etc. Write about the things that matter most to you and your customers.
  2. BE FRESH. Keep your website and any other digital property’s content fresh by continuing to produce and share new, content relevant to both your organization and your target audiences. Visitors to your online properties aren’t going to return if there’s no new information to be gleaned from your site, and Google and other search engines are way more likely to serve up a competitor site for relevant search terms (keywords) if that competitor site has fresher, newer content. What’s an easy way to keep your content fresh? Create and post a bi-weekly or monthly blog post!

Even if the two digital information principles/best practices above are all you have time to attend to due to limited staff, time, or $, barring any kind of technical issues with your digital properties, as Boston digital marketing experts offering SEO services, we believe you’ll be well positioned to be found on Google by the people you want most to find you. Plus, you’ll be supporting the internet’s original mission to share beneficial information effectively!

Don’t Have Time To Ensure Your Website Content Is Authentic Or Fresh?

The team at our Boston digital marketing agency, Results Communications & Research, has a significant experience serving as the blog voice for many of our clients, in addition to writing our own blogs. Schedule a time to learn more about our one-time and ongoing SEO services, or learn more here.

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Search Engines Still Have A Long Ways To Go Before They Are True “Interpreters”

Regardless of the nature of the search engine — Google, Yahoo, Bing, etc. — search engines do not yet have the Artificial Intelligence (AI) that they would need to have to be bestowed the title of “interpreter.” We’ve found at our Boston SEO company that many people who aren’t digital marketers, or particularly who aren’t SEO experts, don’t truly understand that search engines still don’t take a lot of leaps of faith. They don’t make a lot of assumptions either.

Per this “Search Engine Land” article, the above scenario will certainly change over time as search engines continue to add more AI knowledge and capabilities to their tools. But, for now, we think what have recently been considered to be SEO best practices, are still best SEO practices, including the one discussed directly below.

Why You Need To Tell Search Engines What Problems Your Organization Solves And In What Geography

Let’s say your organization offers “nutrition counseling.” Most people understand that there is a very diverse set of reasons why people who engage a nutrition counselor may do so. Some may be looking for help losing weight, others may have food allergies and are looking for food substitution ideas, still others may be looking for a diet that helps them manage their digestive issues or one that provides more energy.

In the above case, if an organization offering nutrition counseling does not specifically call out in their website content and/or behind-the-scenes meta page and post title tags that their services provide solutions to the aforementioned problems/challenges, search engines, like Google, will be unlikely to serve up their website in organic search results to people searching on terms like “how to lose weight, “help for losing weight,” “weight loss programs,” “weight loss counselor,” “help for food allergies,” “diet to manage my digestive issues,” etc. You get the picture.

As discussed above, our belief is that, while AI models/tools like ChatGPT may interpret, assume, and take some leaps of faith, standard search engines don’t and won’t to any significant degree. At least not in the near future. As this website content by the developer of the ChatGPT model openly reveals (scroll to “Limitations” section of page), there are still numerous limitations with AI models, and we think both consumers and businesses will continue to pose questions to search engines via voice or typed queries (vs. a tool like ChatGPT) for quite some time. Therefore, we think search engines will continue to be around for a long, long time, and website content and tags will still need to spell out to them exactly what services, products, and solutions an organization offers and in what geography it does so.

Reach Out To Our Team Of SEO Experts For Help

As stated above, we believe current SEO best practices will remain so for the foreseeable future. By visiting the Ponderings section of our website. and scrolling down to the “Categories” section, you can search on blog posts about SEO to learn just what some of those best practices are, but our team is always here to help you understand and implement them.

Learn more about our SEO services, and/or schedule a complimentary SEO discussion with our Boston SEO Company.

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Should I Hire A Marketing Agency, A Marketing Consultant, Or A PR Firm?

Regardless of the size of your organization, it can be confusing to figure out what type of marketing agency or marketing consultant to hire to help you create awareness, and ultimately cause sales of your products, services, and solutions. The ability to market digitally/electronically — that came with wide-spread adoption of the internet — brought with it the following changes when it came to organizations engaging outside help for their marketing (outsourcing their marketing), whether it be for one-off/one-time work or ongoing work.

How Digital Marketing Leveled The Playing Field For Both Advertisers and Ad Agencies

  • Organizations who couldn’t afford the high costs associated with producing TV, radio, transit, or outdoors (billboards or other) advertising, found new, more affordable marketing activities were now available to them in the form of social media posting and advertising, tactics that support websites being found on Google and other search engines for desirable search phrases (organic search tactics/SEO tactics), paid search engine ads/marketing (SEM), e-blast and e-mail marketing, and more.
  • Since many organizations looking for marketing help no longer required the infrastructure and diverse skillsets associated with marketing tactics that involved large production activities and costs, some realized they no longer needed to hire a full-service large advertising agency — think the type of agency featured in the acclaimed TV series, “Mad Men,” or on “BeWitched,” as smaller marketing shops, like ours, could meet their digital marketing needs and/or traditional marketing needs related to activities that don’t require a lot of production, such as Public Relations (PR), or print advertising.

Getting back to whom your organization should consider hiring for ongoing marketing services or one-time/one-off marketing project work/help, here’s one Boston digital marketing agency’s, Boston SEO company’s, and Boston marketing consultant’s thoughts — yeah, we consider ourselves to be all of the aforementioned, and for clients who engage us for non-PR work, we can also be engaged for help with PR since our Principal has a great deal of PR experience.

This is a square gray image with our Boston digital marketing agency's logo (Results Communications & Research's) logo at the bottom. At the top of the image in big bold letters it says "Should I Hire An Ad Agency, A Digital Marketing Agency, Marketing Consultant, Or PR Firm?" Underneath That In A Dark Powder Blue It Says" Read One Marketing Professional's Thoughts."

How To Figure Out What Type Of Marketing Firm To Hire And Questions To Ask

Branding and Design Firm. A firm that refers to themselves as a branding/brand and design firm primarily focuses on helping you figure out the look and feel of your brand, including the logo, colors, and graphic elements that will be associated with your brand. They usually offer website design services, but not always. And, some do offer other digital marketing or traditional marketing services thru collaborations or partnerships with digital marketing agencies, advertising agencies, or marketing consultants, or marketing freelancers. So, if you know you will need particular digital and/or traditional marketing services after working with the branding firm to develop or execute a new brand identify for you, ask in advance if they offer those services, so you will know whether you will have the burden of hunting around after for someone to help with traditional and digital marketing services — particularly to drive traffic to any new site you engage them to design for you.

Digital Marketing Agency. Digital marketing agencies tend to offer both higher-level strategic planning services, as well as hands-on/execution services, related to any marketing tactic that is digital or electronic related, including: e-blast/e-mail strategy and execution services, social media strategy and voice (actually writing and scheduling of social media posts), online advertising (social media/display advertising, Google Ads or other search engine advertising), blog strategy and voice work (actually writing and posting of blogs to your website), and search engine optimization (SEO) strategies. Most will offer content marketing services as well to help you figure out what content your target audiences are most interested in, and an editorial calendar for serving up such content on your website. Website content writing services likely will be available as well.

SEO Company. Because paid search engine advertising/marketing (SEM) supports an organization ranking well in relevant search engine results, as our Boston SEO company does, most SEO companies offer strategy and execution services related to both organic search/organic SEO tactics, as well as paid search advertising services. Some will offer some additional digital marketing services as well.

Marketing Consultant. In the almost nine years since we launched Results C & R, we’ve met a large number of marketing consultants. The degree to which they offer hands-on/execution work vs. developing high-level strategic plans tends to really vary. Some offer a number of hands-on services, in addition to helping you develop a strategic marketing plan, while others don’t do the actual marketing tactic execution work. If your organization has a number of internal marketing people who can actually oversee or execute the marketing plan developed by a consultant, a marketing consultant may be just what and all that you need.

Public Relations Firm/PR Firm. The focus of public relations firms is to get your organization unpaid-for-advertising/marketing. By helping your organization develop a strategy for causing various reporters and media to cover your story, they help your organization get mentions and attention without the cost of an expensive advertising campaign. PR firms also tend to offer event planning services since an event may be the perfect way to create awareness of your organization and/or create good will among your target audiences. Keep in mind that if you only need help with putting on an event vs. getting regular/ongoing press coverage, you could consider hiring an event planning firm. Many event planning firms also have experience getting media/reporter coverage for an event as well.

In general, the biggest overlap between a digital marketing agency and a Public Relations firm is that they both tend to offer social media services, since social media posts — particularly organic vs. paid/boosted social media posts — can help to generate good will and create awareness of an organization’s products, services, and solutions.

Advertising Agency. Nowadays, when people think of, or decide to hire an advertising agency vs. a digital marketing agency, it’s related to the fact that advertising agencies can pull in the right team members or hire the right contractors for a marketing campaign that requires heavy-duty production. As we mentioned above, scripting and executing a radio, TV (network or cable) or streaming advertisement requires the collaboration of a bunch of individuals with diverse skillsets, the renting of studios and/or locations in which to film, the hiring of “talent” for the broadcast spot — whether it be aired on the radio or TV. Activities like the aforementioned are often the reason why, in our current day and age, an organization would look to hire an advertising agency vs. a digital marketing agency. Although, most advertising agencies offer digital marketing services, in addition to traditional ones.

Web Design/Web Development Firm. Web design and web development firms are exactly what their name indicates — firms who help design and develop websites for clients. Many also offer logo design or other graphic design services because of their web designers’ ability to successfully complete such work. All web design/web development firms DO NOT offer SEO services nor do they always understand SEO, so if you expect or want to receive SEO services as part of your new website launch, be sure to ask any firms you are considering to design and develop your site, what knowledge they have of SEO and/or who they have on their team that has an SEO background. Otherwise, as we explain in this blog post, you’ll end up with a website that is not easily found via search engine searches.

Unfortunately, we regularly interact with prospective clients who had someone develop a beautiful, effective site for them, but the site is not being visited/found by target audiences because SEO tactics weren’t put in place by the web design/web development firm as part of the site development and design engagement.

This image shows the back of a dark-skinned woman who is wearing a striped white and light blue shirt. She is holding a pencil or pen above a notebook on her right-hand side and her left-hand is hovered over a laptop computer keyboard. The screen of the computer says "Marketing" in big blue letter. The image is being shown in keeping with our Boston Digital Marketing Agency's blog post about how to know what type of marketing agency or consultant to hire.

What Should I Expect To Pay A Marketing Agency Or A Marketing Consultant?

Based, again, on our 9 years of marketing agency and marketing consulting experience at the time of writing this post, we’ve found that, in general, the bigger the agency/marketing shop, the more expensive their hourly rate and marketing project fees are. Why? It mainly comes down to overhead and the costs of maintaining and marketing a larger organization, offering a large number of employees benefits, etc.

If your organization doesn’t expect to need the type of traditional advertising production work outlined above under the “Advertising Agency” section, you’ll very likely fare better financially hiring a smaller digital marketing agency or PR firm or a marketing consultant. Plus, you may end up getting more personal attention than you would with a larger agency. And, most smaller shops can pull in a collaborator, freelancer, or other agency or consultant, as needed.

We’re A Boston Digital Marketing Agency, Boston SEO Company, Boston Marketing Consultant, and Boston PR Firm All In One!

Due to our Principal’s more than 30 years of corporate marketing and consulting experience, we offer all the services called out in the heading directly above! We regularly meet with both start-ups and long-standing organizations — both for-profit and non-profit — for complimentary discussions about their marketing challenges and opportunities, so feel free to use our calendar app to schedule a FREE initial consultation https://calendly.com/gail-moraski.