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4 Free Google Accounts Each & Every For-Profit and Non-Profit Organization Needs

Regardless of whether your organization is for-profit or non-profit, because it’s highly likely you want target audiences to learn about your mission, products, services, and solutions, and you want to be able track which marketing and communications activities are creating awareness and sales/engagement, you’ll stand to benefit greatly from setting up and using the following four types of free Google accounts:

  1. A Google My Business Profile – this supports your organization being found locally by relevant searchers, since often Google will serve up a Google My Business Profile in lieu of a website for searches that include “near me” or the name of a city or town. You don’t want to miss on out on the opportunity to make target audiences aware of your organization!
  2. Google Analyticsa GA4 Google Analytics account will allow you to analyze which of your marketing activities are driving the most traffic to your website, e.g., Google Ads, social media advertising, organic social media posts, search-engine optimization tactics, or e-mail/e-newsletters.
  3. Google Search Console – this tool serves a couple of purposes. It allows you to see for which search terms Google is most frequently serving up your website. And, then, for which search terms for which Google serves up a listing (which includes a link to your website) are searchers then clicking on the link to visit your site. This free Google tool also lets you see, on average, where in Google Search results listings, a listing with a link to your site appears, and the % of people who click on a listing link when it is served up to them. You can also use your Google Search Console account to submit revised or new blog posts or website pages for indexing/crawling, so that you don’t have to wait for Google to find this new and revised content, and therefore, wait for Google to start serving it up in search results for relevant searches.
  4. Google Tag Manager – this tool allows you to set up tags that track various actions that a website visitor can take on your website. These tags basically “fire” and provide data to and in Google Analytics when visitors take actions like completing and submitting an inquiry form on your website, clicking on a hyperlinked e-mail address or phone number, scheduling an appointment, or purchasing something. Such desired actions by visitors are known as “conversions.” Without the use of a conversion-tracking tool like Google Tag Manager, you’re never going to know what marketing activities are causing website visitors to “convert,” and as a recent article about analyzing digital advertising results from Search Engine Land explains, that’s so important to understanding the effectiveness of various marketing activities and where to spend your marketing time and dollars.
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Need Help Setting Up Google Accounts?

Our team is always here to help. Contact our Boston digital marketing agency today for assistance or learn more about such services on our Google Analytics Set-up and Reporting and SEO services pages.

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What Content Served Up In Google Generative AI Has In Common: 8 Practices To Implement Now

As we mentioned in our previous blog post about how to plan and prepare for Google SGE, why wait to create website content and assets that might make it more likely Google will serve up a link to your website in relevant Generative AI/Generative Search results?

What Our Recent Audit Of Google Generative AI Results Revealed

We conducted an audit of the various content and websites that were served up in Google Generative AI results for a number of questions we posed via Google SGE and identified some commonalities among the content (content that was either shared directly in the results by Google or, indirectly, in the blog posts or website pages to which Google SGE linked in results.

As shown below, in addition to sharing content in Generative AI results, Google may serve up links to various websites below the content or in a carousel to the right of results. And, Google may even serve up an infographic!

Eight Commonalities Among Content Or Websites Served Up In Google SGE Results: 

  • Use of questions in page or post titles or in headers or sub-headers (H2, H3, etc.) on the page/post 
  • Use of headers/sub-headers, in general, to break up content 
  • Content contained bulleted lists and/or numbered lists 
  • Concise/short content (keep in mind content should still be actionable/provide enough detail to really answer someone’s question and allow them to take next steps) 
  • Rows of space/white space to break up content 
  • Infographics (keep in mind that Google doesn’t tend to like infographics from an SEO standpoint because they aren’t accessible; unless they are tagged on the back-end, a screen-reader used by those who are visually impaired can’t read them; if you decide to add more infographics to your site, be sure to use what’s known as “alt-tags” to make infographics accessible
  • Use of inner-page/inner-post or external links (these support ranking well under the current Google algorithm and standard Google search tool too) 
  • Post/page title or header makes it obvious a list will follow, such as “3 Steps…” or “5 Actions To Take…” 

Is It Possible To Prepare For SGE?

The answer to the above is a strong “yes,” and the above commonalities information should provide lots of insight to get you started with developing new, or revising existing, content to make it more likely to be of interest to Google SGE. Need more hands-on help with or advice about Google SGE Prep & Planning? Reach out to our team of SEO experts today!

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SEO Is What?

Sure, we could have titled our blog post, “what is SEO?” (and we do answer that question in the explanation about our Boston SEO Company’s SEO services), but where’s the fun in that when we’re using an SEO tool, which we regularly recommend others use, to identify what questions are asked most often about SEO (search engine optimization). “SEO Is What?” is one of the most-asked question about SEO. So, in keeping with what we advised our readers to do to prepare for and capitalize on Google SGE, we’re going to answer that great question below.

SEO What Is It?

And, while we’re at it, we’re going to answer another very similar high-volume search question. The one in our header above. Because succeeding at “search” is all about making content understandable, we’re going to keep this really simple. SEO means employing tactics, activities, and best practices that support and lead to both your organization’s website and other digital properties, such as your Google My Business profile, or your social media presences, ranking well in Google for relevant searches.

So, what’s a relevant search? A relevant search is when individuals (likely target audience members for your product or service) enter terms into a search engine, like Google, that are relevant to the products and services your organization offers and the geography in which you offer them. These relevant search terms are known as “keywords.”

What Are SEO Tactics?

Some SEO experts break down SEO tactics into these different categories. And, quite honestly, some use the category terms differently, but this should still give you a good idea of what SEO is all about. Note that on-page and off-page SEO tactics also fall into either the “organic” SEO category or the “technical” SEO category.

What Is On-Page SEO?

This category of SEO tactics includes tactics you implement on your website pages and posts, such as incorporating high-volume, relevant search terms (keywords) in your website content, like we are doing with this blog post. And, making sure behind-the-scenes tagging capabilities, known as meta tags (available with all website platforms), are used appropriately to provide Google and other search engines with essential information about your website — and ultimately the products and service you offer, and the people you serve.

What Is Off-Page SEO?

These are SEO tactics that happen “off” your website, but impact SEO results and being found on Google. A great example of off-page SEO is soliciting backlinks (links on other external sites back to your site) from organizations with whom you partner, collaborate, are a member of, etc. Another great example is making sure you establish and maintain an effective Google My Business Profile.

What Is Organic SEO?

Tactics that fall in this SEO category are tactics that focus on making sure your content is helpful and addresses target audiences’ needs and questions, and tactics that ensure Google and other search engines can easily crawl your site and know what your content is about (via the meta tags we talked about above), your location, and the location you serve.

What Is Technical SEO?

This last category of SEO tactics is often overseen by a web developer or requires a web developer’s help. It’s all about making sure your website is mobile-friendly, and can, therefore, be read by mobile devices like cell phones and tablets that access it. And, that your site loads quickly.

What Is Paid SEO?

Paid SEO means buying advertising from search engines like Google to support an ad with a link to your website appearing at the top of search engine results for desirable keywords for the geography you serve. Since Google is still used by 92% of internet searchers conducting an online search, we equate Paid SEO to Google Ads.

Need Help Ensuring Your Site Is Optimized For Search In 2024?

Schedule a complimentary 1/2 hour Zoom call with our team of SEO experts to discuss your organization’s SEO opportunities and challenges.

Make 2024 the year your website and other online presences/profiles get found!

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Is Social Media Worth It?

On average, 110 individuals a month enter the question posed in our blog post title into Google. That’s over 1,300 individuals a year wondering whether they should be investing their time, energy, and money in social media.

Obviously, our Boston digital marketing agency and SEO company doesn’t know the intent behind the posing of this question. Are the searchers posing this question related to their personal use of social media or use of social media for their business? We’re guessing it’s a combination of both. That said, the purpose of this blog post is not to answer the question of how much time you should spend on social media related to your personal life, but rather, with a new year about to get underway, whether you should continue to invest time, energy, and money related to posting on social media and how much.

How Much Time & Energy Should My Organization Spend On Social Media?

The answer to the above is it all depends on the nature of your organization and the products and services you offer, plus the social media results you’ve seen to-date. I remember when organizations first started using social media to promote their businesses — I recall that happening in the early 2010’s. Both for-profit and non-profit organizations felt that if they didn’t jump on the social media bandwagon, they’d be left behind, have a huge competitive disadvantage, and maybe suffer great financial consequences. At the time I was in a marketing role at a health care organization, and quite honestly, I did champion the use of social media to create awareness of my organization’s services, but I don’t think I ever believed that social media was going to have an immediate, large impact on sales results. In many cases, as discussed below, social media has a less immediate impact and is more about creating awareness.

As a marketer, while I’ve often felt hesitant to voice the above and related thoughts about social media to other marketers, I’ve always been nervous and apprehensive about organizations moving too much of their marketing team’s or agency’s time and/or budget away from other traditional and digital marketing activities, and into organic social media activities vs. paid social media ones and/or investing too heavily in organic social media. Why? Because I just wasn’t seeing organic social media vs. social media ads moving the “conversion” needle, i.e., causing desired actions by target audiences, particularly when they visited an organization’s website.

Website Data Doesn’t Lie

For years now, I’ve been able to use various forms of Google Analytics to track either my employer’s or my clients’ website visitors — how they arrived on the site and what actions they took there. In many cases, very regular social media posting was driving very little traffic to their websites, and the traffic that was visiting their sites (due to clicking on a link to their website shared via a social media post or profile) wasn’t taking a desired action like completing a lead or inquiry form, or buying a product or service.

2024 Recommended Social Media Use By Businesses

So, what does that mean for organizations and their use of social media in the new year?

  • Consider how much time and money you have to spend on all forms of marketing, not just organic social media posting. Whether it be internal staff or an outside marketing consultant or agency that does the work, how many hours and what marketing $ budget will you have to spend in the new year for all forms of marketing?
  • Based on 2023’s time and $$ spend on social media (fees to agencies and/or consultants for their organic social media post work vs. social media advertising work and/or advertising buy), how much of your 2024 marketing budget and time would be spent on organic social media posting vs. social media advertising, and does it warrant that percentage of your overall marketing budget and time being spent on it? So, how will you know if it’s warranted? Ask yourself the following:
    • Do any sales or leads tracking systems, including Google Analytics (GA4) indicate that you are getting a sufficient number of inquiries or sales to justify the time and $$ associated with organic social media posting?
    • Do you often learn anecdotally from new and prospective clients that they learned about you on social media due to your posts or profile?
    • Does the product or service that you offer have a long lead time, i.e., do target audiences often take a long time and do a lot of research about your products and services before they make a decision, and therefore, is awareness creation among target audiences an important first step in the sales process?
    • Is your product or service one that target audiences tend to investigate on social media such as a consumer goods or consumer service one, like jewelry, clothing, a hairdresser, or a restaurant?

If you can answer “yes” to any of the questions above, then it’s likely you still want to have a fairly robust presence on social media in 2024 and, therefore, do want to continue to put out a steady stream of social media posts on the various platforms in which you participate. Keep in mind that daily posting is likely unnecessary and may actually be considered by target audiences as annoying. 3-5 posts a week is likely the ideal cadence for most organizations posting on social media.

Do I Need To Have A Social Media Profile On All Social Media Platforms?

The answer to the above is “no,” and if you do, it’s likely because you haven’t taken the time to really understand your particular target audiences and their social media preferences. Which profiles are they most likely to hang out on based on their age and interests — and are they personal platforms vs. professional ones like LinkedIn? Are there particular platforms like “X,” (formerly Twitter) or TikTok that your target audiences won’t/don’t visit and on which your organization wouldn’t want to have a profile simply because of all the negative press and sentiment associated with those platforms?

Add “first user source/medium” as a second dimension to your Google Analytics traffic acquisition report to determine which forms of social media are driving the most traffic to your website and/or your Google Analytics conversions/events reports (and add same “first user source/medium” dimension) to see which site visitors coming from social media are taking desired actions on your site. That will help you determine which platforms you should continue to post to most regularly, if at all (although don’t completely vacate a platform without encouraging visitors to follow you on another social media platform).

The Social Media Platform You Should Always Be Posting To

Being the SEO geeks and SEO experts that we are, we always say to our existing and prospective clients, “always think of your Google My Business Profile as another form of social media.” As we explain in our blog post about ranking locally, when Google decides to serve up your website in search engine results for relevant terms, depending on whether or not a geographic (city, town) or “near me” term was included in the search phrase, Google might serve up your website or it might serve up your Google My Business Profile.

To keep your Google My Business Profile ranking as well as possible in search results, be sure to keep it fresh/current, as Google rewards such profiles the way it does websites.

Need Help Related to 2024 Strategic Marketing Planning?

Need help figuring out where and how to spend your 2024 marketing $$ and time? Reach out for a complimentary discussion of your marketing challenges and opportunities.

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Blogging Is Still A Very Effective SEO Tactic

I recently watched a video from an SEO expert who stated that, for certain organizations, regular blogging may no longer be an effective SEO strategy.

The above is not what I’ve seen in the past and what I continue to see. My clients who make and take the time to write and post new blog posts on topics that their particular target audiences are interested in and need to better understand, continue to drive traffic to their website from audiences who have great potential to buy their products or use their services. And, they are driving those relevant audiences because they are ranking well on Google for desirable search terms (known as keywords) because Google is indexing their blog content and serving it up in search results in relevant geographies.

This is the image of hands that are on a laptop keyword and what is shown on the laptop screen is someone editing something that they are posting to a WordPress website. The image is shown to support our Boston SEO company's blog post about why you should continue to blog and how to blog effectively.

How To Blog Effectively

Anyone can “blog,” but how do you blog effectively to support SEO and actual sales?

  • Employ a keyword planner tool, like Google Ads’, to determine on which high-volume keywords your target audiences are searching
  • Use tools like Ubersuggest, Google Trends, and Answer The Public to see what questions your audiences has or what they are searching most about, and create blog posts that speak to those searches and questions
  • Use Google Analytics and Google Search Console to determine what new, or long-time, blog posts on your site individuals are visiting most and make sure that you:

Need Ideas About What To Blog About?

Our team can help you develop a blogging strategy that would include research to determine what you should be blogging about. Depending on the complexity of the products and services you offer, we can even write and post your blog posts for you and make sure they get crawled/indexed by Google.

Reach Out To Our Boston SEO Company Today!

We love a good complimentary discussion about any organization’s marketing challenges or opportunities — whether the organization be a nonprofit or for-profit. To-date, we’ve supported approximately 125 different brands, so there’s very few industries, products, or services for which we don’t have at least some relevant marketing experience; plus, we’re quick to learn new industries, products, and services. So, schedule your free call with our team of SEO experts today!

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Why You Can and You Can’t Stockpile SEO

As I shared with entrepreneur attendees of a recent webinar I gave with a colleague on “ensuring your website is your workhorse,” search engine optimization (SEO) is not a one and done activity. SEO should be viewed as an activity that continues as long as your business or organization does. That said, there are steps you can take to stockpile some SEO work, while knowing that you can’t fully stockpile SEO because of needing to respond to yet-unknown industry, life, world, and personal events that may impact your organization and the products, services, and solutions you offer. Think about the onset of the 2020 pandemic. None of us really saw that coming, right? And, we had to pivot and put out new information, and/or add or tweak products and services to better serve our customers in a new world/business landscape.

This image shows some kind of large shelving unit for storing logs. The image shows 100 or more logs piled up on top of each other and is shown in keeping with our Boston SEO company's blog post entitled "Why you can and why you can't stockpile SEO."

How You Can Stockpile SEO

Google continues to reward websites who provide fresh/current “helpful content.” This was reinforced by their August 2023 algorithm update that indicated having “helpful content” was a key factor “the king of search engines” would continue to take into consideration when deciding which websites to serve high up in search results for relevant terms.

By creating an editorial calendar that documents future blog post topics for the next quarter, or more, and then, actually writing the posts and creating or identify images for use along with the posts, you can certainly get ahead of the SEO game — by doing all you can to have content that your target audience will value queued up for several or many months. The aforementioned is particularly true if your content management system (CMS)/website platform allows you to schedule posts to be published at a future date.

Why You Can’t Completely Stockpile SEO

As expressed in our blog post intro., there will always be unforeseen circumstances that arise that will cause you to want or need to put out new unanticipated content, or to add or change product, service, and solution offerings. Here’s an example: a blog post I wrote with a colleague about how to best employ social media during the pandemic. Could I have foreseen a need for this post months in advance, and therefore, created and scheduled this, i.e., stockpiled it? No. I don’t think anyone could have anticipated the severity and length of COVID’s impact on organizations and businesses many months in advance.

In sum, you can and should take time to create an editorial calendar detailing future blog post topics and publish dates, and you can and should write those in advance; plus, use CMS capabilities to schedule them to publish on your website at the right time. But, there will always be times when you’ll need to respond immediately to unexpected events that occur — either ones that may pose a challenge to you and your customers, or provide an opportunity for you and your customers that you’ll want to capitalize on quickly.

Need Help Building Out A Blog Post Editorial Calendar?

Not sure where to begin to figure out topics for future blog posts that will provide meaningful, beneficial information to prospective and existing clients?

Schedule a complimentary discussion with our digital marketing team of SEO experts to talk about how to create “helpful content.”

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Stay At The Head Of “The Local Pack” By Packing Your Google My Business Profile With Regular Updates

Of course, we’re humming the1964 hit below from the Shangri-Las as we write this post. This post is the second in our series about why it’s so important to keep content on your digital properties fresh!

If you want your organization’s website to be served up in what’s called “The Local Pack” or “The Map Pack (see image at bottom of post),” the first one-time step you have to take if you haven’t already done so, is to set up a Google My Business Profile/Google Search & Maps listing.

How To Set Up Your Google My Business Profile

If you don’t have access to your Google Maps listing or your organization isn’t shown at all on Google Maps, type the address of your organization including any Suite # into your browser or Google; then click on the red dot showing your location. Then, follow prompts to request creation, or take ownership of, the Google Maps listing.

Once Google has verified you as the owner of the Profile, make sure you fill in as many of the fields in your new Google My Business profile as you can to make it comprehensive and more likely to be served up by Google, particularly: service areas, business categories, and hours of operation. And, don’t forget to complete the “Info. from the business” section. That’s where you tell potential searchers what your organization is all about. Lastly, as part of managing your online reputation, you’ll want to remember to ask happy customers to provide a “Google review” and to make the time to respond to ALL comments in a professional manner that shows your organization cares about customer satisfaction. Our Boston digital marketing agency offers “reputation management” services and can help make sure you handle the aforementioned marketing activity effectively.

How To Rank Well Locally/For Local Search Phrases

But, the focus on this blog post is not about initially setting up your Google My Business profile. It’s s about the ongoing step/ activity to support your organization being served up among the top three spots in “The Local Pack (or top four if Google includes an advertiser’s listing (ear-marked by Google as being an “Ad”)) for “near me,” “where to buy,” and similar local-in-nature search phrases that searchers enter into Google’s search engine. And that ongoing step/activity is to regularly add updates about your organization to your profile the same way you share them regularly to social media platforms.

Repurpose Social Media Posts On Your Google My Business Profile

As indicated above, an easy way to come up with, and add content to your Google My Business Profile, is to simply post already-created content to your profile at the same time you are posting it to the social media networks in which your organization participates.

See examples of updates we recently added to our Boston SEO company’s own Google My Business Profile at the bottom of the image below (taken from our own Profile), or enter “Results Communications & Research” into Google to call up our Profile and view the updates yourself/in greater detail.

Help Setting Up Or Managing Your Google My Business Profile

Need help setting up or optimizing/effectively managing your Google My Business profile. The team of SEO experts at Results Communications & Research is here to help, so please reach out!

Learn More About Our One-Time and Ongoing SEO Services And How We Might Help Your Organization

To schedule a no-obligation, complimentary discussion of your organization’s SEO opportunities and challenges, and how to get found on Google, e-mail us today at gail.moraski@allintheresults.com, use our calendar app to choose a convenient day or time to chat, or complete our contact form, to set up a no-obligation, complimentary SEO discussion. 

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Why You’re Missing Out If You Don’t Consider Joomla For Your Website CMS/Platform

While our Boston digital marketing agency doesn’t normally build websites for clients, we regularly advise our clients about what content management systems (CMS)/website platforms they should consider when launching a new website. We’ve also project managed the RFP/RFI process for several clients to arrive at the best-fit web developer and platform for a new site build. In addition, we often provide recommendations to clients for expert developers in various CMS with whom we’ve had the good fortunate to collaborate. One such collaborator and true partner is Robin Clapp at Web Design by Robin.

By working closely and collaboratively with Robin on the execution of SEO tactics on numerous mutual clients’ Joomla websites, we’ve gotten to know the many benefits to an organization of building and managing their website on Joomla. We’ve found it easy ourselves to use the tool to add new posts to resource/blog/news/articles sections of sites; plus, enter post title tags that support websites being found on Google for relevant high-volume keywords.

And, thru the results of SEO audits we conduct, we’ve become confident that, like WordPress and other sites built on non-drag-n-drop platforms, Joomla sites tend to rank well in Google when the proper SEO tactics are put in place. But, we’re letting Robin take it from here by sharing her thoughts below about why it’s a mistake not to consider Joomla as a website platform option when launching a new site.

From Guest Blogger, Robin Clapp, Web Design By Robin

While networking lately, I’ve been asked repeatedly, “What platform do you design websites on?” The reaction to my answer is confusion. They had never heard of Joomla. That’s okay! I don’t necessarily expect business owners to know all about website technology. So I put together these highlights to help them understand what Joomla is and why it is an excellent choice for a business website.

What Is Joomla and Why Should I Choose It For My Business Website?

What is Joomla and why should I choose it for my business website?

Joomla is the ideal Content Management System (CMS) platform for businesses and companies with websites with numerous pages and continuous content updates and additions.

At Web Design by Robin we have been designing custom websites in Joomla for 15+ years. Using extensive website development knowledge and years of experience developing websites in Joomla, each design is a custom experience tailored to your specific needs. Joomla provides a secure login and the ability to add, change, and remove content.

Benefits Of Using the Joomla Platform For Your New Website Include:

  • Joomla is a free, open-source content management system for publishing web content. Joomla is free and open-source because a community, not a company, owns it. The nonprofit organization, Open Source Matters, Inc. and the Joomla community develop the Joomla platform code where skilled Joomla specialists can design top-of-the-line websites.
  • Website content is template-agnostic. In the Joomla platform, content is created natively as individual elements. The template, in our case, a custom-designed template, is independent of the content, allowing for a design change while keeping the content as is.
  • Joomla has powerful role management and permissions built-in. This is useful if you have a variety of staff roles and responsibilities or tasks that they need to perform in relation to the website.
  • Content can be customized using custom fields. Custom fields include content and options such as video, audio, links, and images. Content can be categorized, tagged, searched, and sorted. All this is native to Joomla, making it an excellent solution for resource-heavy websites.
  • SEO metadata is easy to access and maintain in Joomla. Add your titles, descriptions, and alt tags in the same place you add your content. Joomla makes it easy.
  • Joomla is the leading platform when it comes to accessibility. If you choose accessibility for your website design, maintaining accessible content is easy going forward using Joomla’s built-in accessibility checker.

Joomla websites are beautiful, functional, and robust. At Web Design by Robin we design all our websites in Joomla. Check out our extensive portfolio to see just how diverse websites designed in Joomla can be.

What to learn more about Robin and Joomla?

Feel free to reach out to Robin directly, or ask us to make an introduction — we’d love to do so!

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Why It’s Time To Get Back To Internet and SEO Basics

As we mentioned in this recent blog post, there’s so much discussion going on right now about whether or not, and how soon, AI (artificial intelligence) will impact how search engines like Google determine what websites, Google My Business Profiles/Google Search & Maps listings, or other digital properties to serve up in search results.

We think, now more than ever, it’s important to return to why the internet, via which individuals are able to access various digital properties, was first launched. Certainly and initially, the internet was created to allow for easier sharing of information. We believe that, regardless of the decade in which we find ourselves living and working, websites and other digital properties should still continue to support the internet’s initial mission, and therefore, focus on the target audiences they serve and what information those target audiences expect to find on the online property in-question. Plus, focus on what information would be most helpful to those audiences.

Image is a gray square that has "2 Best Practices For Digital Information-Sharing That Also Support SEO" as a header in dark turquoise letters. Underneath in the square two smaller headlines read "1. Be Authentic" and "2. Be Fresh (Keep Your Content Fresh, That Is!". The logo of our Boston digital marketing agency and Boston Digital marketing agency is at the bottom of the image, Results Communications and Research.

Two Best Practices For Digital Information Sharing That Also Support SEO

So, what are two practices that are critical to effective information sharing that also support SEO (search engine optimization)/being found on Google?

  1. As we called out in our “SEO Is Not For Sissies” blog post that we wrote seven years ago (2016), BE AUTHENTIC.
    • Provide the best User Experience (UX) by not overthinking, and being real and being honest about who your organization is and the services your offer. While you want external organizations to link to your site, don’t offer compensation for sites to do so. Google recognizes when the connection between organizations is forced vs. real and natural. In addition, don’t just write for SEO. Tell a good story, get people talking about you, be newsworthy, etc. Write about the things that matter most to you and your customers.
  2. BE FRESH. Keep your website and any other digital property’s content fresh by continuing to produce and share new, content relevant to both your organization and your target audiences. Visitors to your online properties aren’t going to return if there’s no new information to be gleaned from your site, and Google and other search engines are way more likely to serve up a competitor site for relevant search terms (keywords) if that competitor site has fresher, newer content. What’s an easy way to keep your content fresh? Create and post a bi-weekly or monthly blog post!

Even if the two digital information principles/best practices above are all you have time to attend to due to limited staff, time, or $, barring any kind of technical issues with your digital properties, as Boston digital marketing experts offering SEO services, we believe you’ll be well positioned to be found on Google by the people you want most to find you. Plus, you’ll be supporting the internet’s original mission to share beneficial information effectively!

Don’t Have Time To Ensure Your Website Content Is Authentic Or Fresh?

The team at our Boston digital marketing agency, Results Communications & Research, has a significant experience serving as the blog voice for many of our clients, in addition to writing our own blogs. Schedule a time to learn more about our one-time and ongoing SEO services, or learn more here.

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Should I Hire A Marketing Agency, A Marketing Consultant, Or A PR Firm?

Regardless of the size of your organization, it can be confusing to figure out what type of marketing agency or marketing consultant to hire to help you create awareness, and ultimately cause sales of your products, services, and solutions. The ability to market digitally/electronically — that came with wide-spread adoption of the internet — brought with it the following changes when it came to organizations engaging outside help for their marketing (outsourcing their marketing), whether it be for one-off/one-time work or ongoing work.

How Digital Marketing Leveled The Playing Field For Both Advertisers and Ad Agencies

  • Organizations who couldn’t afford the high costs associated with producing TV, radio, transit, or outdoors (billboards or other) advertising, found new, more affordable marketing activities were now available to them in the form of social media posting and advertising, tactics that support websites being found on Google and other search engines for desirable search phrases (organic search tactics/SEO tactics), paid search engine ads/marketing (SEM), e-blast and e-mail marketing, and more.
  • Since many organizations looking for marketing help no longer required the infrastructure and diverse skillsets associated with marketing tactics that involved large production activities and costs, some realized they no longer needed to hire a full-service large advertising agency — think the type of agency featured in the acclaimed TV series, “Mad Men,” or on “BeWitched,” as smaller marketing shops, like ours, could meet their digital marketing needs and/or traditional marketing needs related to activities that don’t require a lot of production, such as Public Relations (PR), or print advertising.

Getting back to whom your organization should consider hiring for ongoing marketing services or one-time/one-off marketing project work/help, here’s one Boston digital marketing agency’s, Boston SEO company’s, and Boston marketing consultant’s thoughts — yeah, we consider ourselves to be all of the aforementioned, and for clients who engage us for non-PR work, we can also be engaged for help with PR since our Principal has a great deal of PR experience.

This is a square gray image with our Boston digital marketing agency's logo (Results Communications & Research's) logo at the bottom. At the top of the image in big bold letters it says "Should I Hire An Ad Agency, A Digital Marketing Agency, Marketing Consultant, Or PR Firm?" Underneath That In A Dark Powder Blue It Says" Read One Marketing Professional's Thoughts."

How To Figure Out What Type Of Marketing Firm To Hire And Questions To Ask

Branding and Design Firm. A firm that refers to themselves as a branding/brand and design firm primarily focuses on helping you figure out the look and feel of your brand, including the logo, colors, and graphic elements that will be associated with your brand. They usually offer website design services, but not always. And, some do offer other digital marketing or traditional marketing services thru collaborations or partnerships with digital marketing agencies, advertising agencies, or marketing consultants, or marketing freelancers. So, if you know you will need particular digital and/or traditional marketing services after working with the branding firm to develop or execute a new brand identify for you, ask in advance if they offer those services, so you will know whether you will have the burden of hunting around after for someone to help with traditional and digital marketing services — particularly to drive traffic to any new site you engage them to design for you.

Digital Marketing Agency. Digital marketing agencies tend to offer both higher-level strategic planning services, as well as hands-on/execution services, related to any marketing tactic that is digital or electronic related, including: e-blast/e-mail strategy and execution services, social media strategy and voice (actually writing and scheduling of social media posts), online advertising (social media/display advertising, Google Ads or other search engine advertising), blog strategy and voice work (actually writing and posting of blogs to your website), and search engine optimization (SEO) strategies. Most will offer content marketing services as well to help you figure out what content your target audiences are most interested in, and an editorial calendar for serving up such content on your website. Website content writing services likely will be available as well.

SEO Company. Because paid search engine advertising/marketing (SEM) supports an organization ranking well in relevant search engine results, as our Boston SEO company does, most SEO companies offer strategy and execution services related to both organic search/organic SEO tactics, as well as paid search advertising services. Some will offer some additional digital marketing services as well.

Marketing Consultant. In the almost nine years since we launched Results C & R, we’ve met a large number of marketing consultants. The degree to which they offer hands-on/execution work vs. developing high-level strategic plans tends to really vary. Some offer a number of hands-on services, in addition to helping you develop a strategic marketing plan, while others don’t do the actual marketing tactic execution work. If your organization has a number of internal marketing people who can actually oversee or execute the marketing plan developed by a consultant, a marketing consultant may be just what and all that you need.

Public Relations Firm/PR Firm. The focus of public relations firms is to get your organization unpaid-for-advertising/marketing. By helping your organization develop a strategy for causing various reporters and media to cover your story, they help your organization get mentions and attention without the cost of an expensive advertising campaign. PR firms also tend to offer event planning services since an event may be the perfect way to create awareness of your organization and/or create good will among your target audiences. Keep in mind that if you only need help with putting on an event vs. getting regular/ongoing press coverage, you could consider hiring an event planning firm. Many event planning firms also have experience getting media/reporter coverage for an event as well.

In general, the biggest overlap between a digital marketing agency and a Public Relations firm is that they both tend to offer social media services, since social media posts — particularly organic vs. paid/boosted social media posts — can help to generate good will and create awareness of an organization’s products, services, and solutions.

Advertising Agency. Nowadays, when people think of, or decide to hire an advertising agency vs. a digital marketing agency, it’s related to the fact that advertising agencies can pull in the right team members or hire the right contractors for a marketing campaign that requires heavy-duty production. As we mentioned above, scripting and executing a radio, TV (network or cable) or streaming advertisement requires the collaboration of a bunch of individuals with diverse skillsets, the renting of studios and/or locations in which to film, the hiring of “talent” for the broadcast spot — whether it be aired on the radio or TV. Activities like the aforementioned are often the reason why, in our current day and age, an organization would look to hire an advertising agency vs. a digital marketing agency. Although, most advertising agencies offer digital marketing services, in addition to traditional ones.

Web Design/Web Development Firm. Web design and web development firms are exactly what their name indicates — firms who help design and develop websites for clients. Many also offer logo design or other graphic design services because of their web designers’ ability to successfully complete such work. All web design/web development firms DO NOT offer SEO services nor do they always understand SEO, so if you expect or want to receive SEO services as part of your new website launch, be sure to ask any firms you are considering to design and develop your site, what knowledge they have of SEO and/or who they have on their team that has an SEO background. Otherwise, as we explain in this blog post, you’ll end up with a website that is not easily found via search engine searches.

Unfortunately, we regularly interact with prospective clients who had someone develop a beautiful, effective site for them, but the site is not being visited/found by target audiences because SEO tactics weren’t put in place by the web design/web development firm as part of the site development and design engagement.

This image shows the back of a dark-skinned woman who is wearing a striped white and light blue shirt. She is holding a pencil or pen above a notebook on her right-hand side and her left-hand is hovered over a laptop computer keyboard. The screen of the computer says "Marketing" in big blue letter. The image is being shown in keeping with our Boston Digital Marketing Agency's blog post about how to know what type of marketing agency or consultant to hire.

What Should I Expect To Pay A Marketing Agency Or A Marketing Consultant?

Based, again, on our 9 years of marketing agency and marketing consulting experience at the time of writing this post, we’ve found that, in general, the bigger the agency/marketing shop, the more expensive their hourly rate and marketing project fees are. Why? It mainly comes down to overhead and the costs of maintaining and marketing a larger organization, offering a large number of employees benefits, etc.

If your organization doesn’t expect to need the type of traditional advertising production work outlined above under the “Advertising Agency” section, you’ll very likely fare better financially hiring a smaller digital marketing agency or PR firm or a marketing consultant. Plus, you may end up getting more personal attention than you would with a larger agency. And, most smaller shops can pull in a collaborator, freelancer, or other agency or consultant, as needed.

We’re A Boston Digital Marketing Agency, Boston SEO Company, Boston Marketing Consultant, and Boston PR Firm All In One!

Due to our Principal’s more than 30 years of corporate marketing and consulting experience, we offer all the services called out in the heading directly above! We regularly meet with both start-ups and long-standing organizations — both for-profit and non-profit — for complimentary discussions about their marketing challenges and opportunities, so feel free to use our calendar app to schedule a FREE initial consultation https://calendly.com/gail-moraski.