If you want your organization’s website to be served up in what’s called “The Local Pack” or “The Map Pack (see image at bottom of post),” the first one-time step you have to take if you haven’t already done so, is to set up a Google My Business Profile/Google Search & Maps listing.
How To Set Up Your Google My Business Profile
If you don’t have access to your Google Maps listing or your organization isn’t shown at all on Google Maps, type the address of your organization including any Suite # into your browser or Google; then click on the red dot showing your location. Then, follow prompts to request creation, or take ownership of, the Google Maps listing.
Once Google has verified you as the owner of the Profile, make sure you fill in as many of the fields in your new Google My Business profile as you can to make it comprehensive and more likely to be served up by Google, particularly: service areas, business categories, and hours of operation. And, don’t forget to complete the “Info. from the business” section. That’s where you tell potential searchers what your organization is all about. Lastly, as part of managing your online reputation, you’ll want to remember to ask happy customers to provide a “Google review” and to make the time to respond to ALL comments in a professional manner that shows your organization cares about customer satisfaction. Our Boston digital marketing agency offers “reputation management” services and can help make sure you handle the aforementioned marketing activity effectively.
How To Rank Well Locally/For Local Search Phrases
But, the focus on this blog post is not about initially setting up your Google My Business profile. It’s s about the ongoing step/ activity to support your organization being served up among the top three spots in “The Local Pack (or top four if Google includes an advertiser’s listing (ear-marked by Google as being an “Ad”)) for “near me,” “where to buy,” and similar local-in-nature search phrases that searchers enter into Google’s search engine. And that ongoing step/activity is to regularly add updates about your organization to your profile the same way you share them regularly to social media platforms.
Repurpose Social Media Posts On Your Google My Business Profile
As indicated above, an easy way to come up with, and add content to your Google My Business Profile, is to simply post already-created content to your profile at the same time you are posting it to the social media networks in which your organization participates.
See examples of updates we recently added to our Boston SEO company’s own Google My Business Profile at the bottom of the image below (taken from our own Profile), or enter “Results Communications & Research” into Google to call up our Profile and view the updates yourself/in greater detail.
Help Setting Up Or Managing Your Google My Business Profile
Need help setting up or optimizing/effectively managing your Google My Business profile. The team of SEO experts at Results Communications & Research is here to help, so please reach out!
While our Boston digital marketing agency doesn’t normally build websites for clients, we regularly advise our clients about what content management systems (CMS)/website platforms they should consider when launching a new website. We’ve also project managed the RFP/RFI process for several clients to arrive at the best-fit web developer and platform for a new site build. In addition, we often provide recommendations to clients for expert developers in various CMS with whom we’ve had the good fortunate to collaborate. One such collaborator and true partner is Robin Clapp at Web Design by Robin.
By working closely and collaboratively with Robin on the execution of SEO tactics on numerous mutual clients’ Joomla websites, we’ve gotten to know the many benefits to an organization of building and managing their website on Joomla. We’ve found it easy ourselves to use the tool to add new posts to resource/blog/news/articles sections of sites; plus, enter post title tags that support websites being found on Google for relevant high-volume keywords.
And, thru the results of SEO audits we conduct, we’ve become confident that, like WordPress and other sites built on non-drag-n-drop platforms, Joomla sites tend to rank well in Google when the proper SEO tactics are put in place. But, we’re letting Robin take it from here by sharing her thoughts below about why it’s a mistake not to consider Joomla as a website platform option when launching a new site.
From Guest Blogger, Robin Clapp, Web Design By Robin
While networking lately, I’ve been asked repeatedly, “What platform do you design websites on?” The reaction to my answer is confusion. They had never heard of Joomla. That’s okay! I don’t necessarily expect business owners to know all about website technology. So I put together these highlights to help them understand what Joomla is and why it is an excellent choice for a business website.
What Is Joomla and Why Should I Choose It For My Business Website?
What is Joomla and why should I choose it for my business website?
Joomla is the ideal Content Management System (CMS) platform for businesses and companies with websites with numerous pages and continuous content updates and additions.
At Web Design by Robin we have been designing custom websites in Joomla for 15+ years. Using extensive website development knowledge and years of experience developing websites in Joomla, each design is a custom experience tailored to your specific needs. Joomla provides a secure login and the ability to add, change, and remove content.
Benefits Of Using the Joomla Platform For Your New Website Include:
Joomla is a free, open-source content management system for publishing web content. Joomla is free and open-source because a community, not a company, owns it. The nonprofit organization, Open Source Matters, Inc. and the Joomla community develop the Joomla platform code where skilled Joomla specialists can design top-of-the-line websites.
Website content is template-agnostic. In the Joomla platform, content is created natively as individual elements. The template, in our case, a custom-designed template, is independent of the content, allowing for a design change while keeping the content as is.
Joomla has powerful role management and permissions built-in. This is useful if you have a variety of staff roles and responsibilities or tasks that they need to perform in relation to the website.
Content can be customized using custom fields. Custom fields include content and options such as video, audio, links, and images. Content can be categorized, tagged, searched, and sorted. All this is native to Joomla, making it an excellent solution for resource-heavy websites.
SEO metadata is easy to access and maintain in Joomla. Add your titles, descriptions, and alt tags in the same place you add your content. Joomla makes it easy.
Joomla is the leading platform when it comes to accessibility. If you choose accessibility for your website design, maintaining accessible content is easy going forward using Joomla’s built-in accessibility checker.
As we mentioned in this recent blog post, there’s so much discussion going on right now about whether or not, and how soon, AI (artificial intelligence) will impact how search engines like Google determine what websites, Google My Business Profiles/Google Search & Maps listings, or other digital properties to serve up in search results.
We think, now more than ever, it’s important to return to why the internet, via which individuals are able to access various digital properties, was first launched. Certainly and initially, the internet was created to allow for easier sharing of information. We believe that, regardless of the decade in which we find ourselves living and working, websites and other digital properties should still continue to support the internet’s initial mission, and therefore, focus on the target audiences they serve and what information those target audiences expect to find on the online property in-question. Plus, focus on what information would be most helpful to those audiences.
Two Best Practices For Digital Information Sharing That Also Support SEO
So, what are two practices that are critical to effective information sharing that also support SEO (search engine optimization)/being found on Google?
As we called out in our “SEO Is Not For Sissies” blog post that we wrote seven years ago (2016), BE AUTHENTIC.
Provide the best User Experience (UX) by not overthinking, and being real and being honest about who your organization is and the services your offer. While you want external organizations to link to your site, don’t offer compensation for sites to do so. Google recognizes when the connection between organizations is forced vs. real and natural. In addition, don’t just write for SEO. Tell a good story, get people talking about you, be newsworthy, etc. Write about the things that matter most to you and your customers.
BE FRESH. Keep your website and any other digital property’s content fresh by continuing to produce and share new, content relevant to both your organization and your target audiences. Visitors to your online properties aren’t going to return if there’s no new information to be gleaned from your site, and Google and other search engines are way more likely to serve up a competitor site for relevant search terms (keywords) if that competitor site has fresher, newer content. What’s an easy way to keep your content fresh? Create and post a bi-weekly or monthly blog post!
Even if the two digital information principles/best practices above are all you have time to attend to due to limited staff, time, or $, barring any kind of technical issues with your digital properties, as Boston digital marketing experts offering SEO services, we believe you’ll be well positioned to be found on Google by the people you want most to find you. Plus, you’ll be supporting the internet’s original mission to share beneficial information effectively!
Don’t Have Time To Ensure Your Website Content Is Authentic Or Fresh?
Regardless of the nature of the search engine — Google, Yahoo, Bing, etc. — search engines do not yet have the Artificial Intelligence (AI) that they would need to have to be bestowed the title of “interpreter.” We’ve found at our Boston SEO company that many people who aren’t digital marketers, or particularly who aren’t SEO experts, don’t truly understand that search engines still don’t take a lot of leaps of faith. They don’t make a lot of assumptions either.
Per this “Search Engine Land” article, the above scenario will certainly change over time as search engines continue to add more AI knowledge and capabilities to their tools. But, for now, we think what have recently been considered to be SEO best practices, are still best SEO practices, including the one discussed directly below.
Why You Need To Tell Search Engines What Problems Your Organization Solves And In What Geography
Let’s say your organization offers “nutrition counseling.” Most people understand that there is a very diverse set of reasons why people who engage a nutrition counselor may do so. Some may be looking for help losing weight, others may have food allergies and are looking for food substitution ideas, still others may be looking for a diet that helps them manage their digestive issues or one that provides more energy.
In the above case, if an organization offering nutrition counseling does not specifically call out in their website content and/or behind-the-scenes meta page and post title tags that their services provide solutions to the aforementioned problems/challenges, search engines, like Google, will be unlikely to serve up their website in organic search results to people searching on terms like “how to lose weight, “help for losing weight,” “weight loss programs,” “weight loss counselor,” “help for food allergies,” “diet to manage my digestive issues,” etc. You get the picture.
As discussed above, our belief is that, while AI models/tools like ChatGPT may interpret, assume, and take some leaps of faith, standard search engines don’t and won’t to any significant degree. At least not in the near future. As this website content by the developer of the ChatGPT model openly reveals (scroll to “Limitations” section of page), there are still numerous limitations with AI models, and we think both consumers and businesses will continue to pose questions to search engines via voice or typed queries (vs. a tool like ChatGPT) for quite some time. Therefore, we think search engines will continue to be around for a long, long time, and website content and tags will still need to spell out to them exactly what services, products, and solutions an organization offers and in what geography it does so.
Reach Out To Our Team Of SEO Experts For Help
As stated above, we believe current SEO best practices will remain so for the foreseeable future. By visiting the Ponderings section of our website. and scrolling down to the “Categories” section, you can search on blog posts about SEO to learn just what some of those best practices are, but our team is always here to help you understand and implement them.
Regardless of the size of your organization, it can be confusing to figure out what type of marketing agency or marketing consultant to hire to help you create awareness, and ultimately cause sales of your products, services, and solutions. The ability to market digitally/electronically — that came with wide-spread adoption of the internet — brought with it the following changes when it came to organizations engaging outside help for their marketing (outsourcing their marketing), whether it be for one-off/one-time work or ongoing work.
How Digital Marketing Leveled The Playing Field For Both Advertisers and Ad Agencies
Organizations who couldn’t afford the high costs associated with producing TV, radio, transit, or outdoors (billboards or other) advertising, found new, more affordable marketing activities were now available to them in the form of social media posting and advertising, tactics that support websites being found on Google and other search engines for desirable search phrases (organic search tactics/SEO tactics), paid search engine ads/marketing (SEM), e-blast and e-mail marketing, and more.
Since many organizations looking for marketing help no longer required the infrastructure and diverse skillsets associated with marketing tactics that involved large production activities and costs, some realized they no longer needed to hire a full-service large advertising agency — think the type of agency featured in the acclaimed TV series, “Mad Men,” or on “BeWitched,” as smaller marketing shops, like ours, could meet their digital marketing needs and/or traditional marketing needs related to activities that don’t require a lot of production, such as Public Relations (PR), or print advertising.
Getting back to whom your organization should consider hiring for ongoing marketing services or one-time/one-off marketing project work/help, here’s one Boston digital marketing agency’s, Boston SEO company’s, and Boston marketing consultant’s thoughts — yeah, we consider ourselves to be all of the aforementioned, and for clients who engage us for non-PR work, we can also be engaged for help with PR since our Principal has a great deal of PR experience.
How To Figure Out What Type Of Marketing Firm To Hire And Questions To Ask
Branding and Design Firm. A firm that refers to themselves as a branding/brand and design firm primarily focuses on helping you figure out the look and feel of your brand, including the logo, colors, and graphic elements that will be associated with your brand. They usually offer website design services, but not always. And, some do offer other digital marketing or traditional marketing services thru collaborations or partnerships with digital marketing agencies, advertising agencies, or marketing consultants, or marketing freelancers. So, if you know you will need particular digital and/or traditional marketing services after working with the branding firm to develop or execute a new brand identify for you, ask in advance if they offer those services, so you will know whether you will have the burden of hunting around after for someone to help with traditional and digital marketing services — particularly to drive traffic to any new site you engage them to design for you.
Digital Marketing Agency. Digital marketing agencies tend to offer both higher-level strategic planning services, as well as hands-on/execution services, related to any marketing tactic that is digital or electronic related, including: e-blast/e-mail strategy and execution services, social media strategy and voice (actually writing and scheduling of social media posts), online advertising (social media/display advertising, Google Ads or other search engine advertising), blog strategy and voice work (actually writing and posting of blogs to your website), and search engine optimization (SEO) strategies. Most will offer content marketing services as well to help you figure out what content your target audiences are most interested in, and an editorial calendar for serving up such content on your website. Website content writing services likely will be available as well.
Marketing Consultant. In the almost nine years since we launched Results C & R, we’ve met a large number of marketing consultants. The degree to which they offer hands-on/execution work vs. developing high-level strategic plans tends to really vary. Some offer a number of hands-on services, in addition to helping you develop a strategic marketing plan, while others don’t do the actual marketing tactic execution work. If your organization has a number of internal marketing people who can actually oversee or execute the marketing plan developed by a consultant, a marketing consultant may be just what and all that you need.
Public Relations Firm/PR Firm. The focus of public relations firms is to get your organization unpaid-for-advertising/marketing. By helping your organization develop a strategy for causing various reporters and media to cover your story, they help your organization get mentions and attention without the cost of an expensive advertising campaign. PR firms also tend to offer event planning services since an event may be the perfect way to create awareness of your organization and/or create good will among your target audiences. Keep in mind that if you only need help with putting on an event vs. getting regular/ongoing press coverage, you could consider hiring an event planning firm. Many event planning firms also have experience getting media/reporter coverage for an event as well.
In general, the biggest overlap between a digital marketing agency and a Public Relations firm is that they both tend to offer social media services, since social media posts — particularly organic vs. paid/boosted social media posts — can help to generate good will and create awareness of an organization’s products, services, and solutions.
Advertising Agency. Nowadays, when people think of, or decide to hire an advertising agency vs. a digital marketing agency, it’s related to the fact that advertising agencies can pull in the right team members or hire the right contractors for a marketing campaign that requires heavy-duty production. As we mentioned above, scripting and executing a radio, TV (network or cable) or streaming advertisement requires the collaboration of a bunch of individuals with diverse skillsets, the renting of studios and/or locations in which to film, the hiring of “talent” for the broadcast spot — whether it be aired on the radio or TV. Activities like the aforementioned are often the reason why, in our current day and age, an organization would look to hire an advertising agency vs. a digital marketing agency. Although, most advertising agencies offer digital marketing services, in addition to traditional ones.
Web Design/Web Development Firm. Web design and web development firms are exactly what their name indicates — firms who help design and develop websites for clients. Many also offer logo design or other graphic design services because of their web designers’ ability to successfully complete such work. All web design/web development firms DO NOT offer SEO services nor do they always understand SEO, so if you expect or want to receive SEO services as part of your new website launch, be sure to ask any firms you are considering to design and develop your site, what knowledge they have of SEO and/or who they have on their team that has an SEO background. Otherwise, as we explain in this blog post, you’ll end up with a website that is not easily found via search engine searches.
Unfortunately, we regularly interact with prospective clients who had someone develop a beautiful, effective site for them, but the site is not being visited/found by target audiences because SEO tactics weren’t put in place by the web design/web development firm as part of the site development and design engagement.
What Should I Expect To Pay A Marketing Agency Or A Marketing Consultant?
Based, again, on our 9 years of marketing agency and marketing consulting experience at the time of writing this post, we’ve found that, in general, the bigger the agency/marketing shop, the more expensive their hourly rate and marketing project fees are. Why? It mainly comes down to overhead and the costs of maintaining and marketing a larger organization, offering a large number of employees benefits, etc.
If your organization doesn’t expect to need the type of traditional advertising production work outlined above under the “Advertising Agency” section, you’ll very likely fare better financially hiring a smaller digital marketing agency or PR firm or a marketing consultant. Plus, you may end up getting more personal attention than you would with a larger agency. And, most smaller shops can pull in a collaborator, freelancer, or other agency or consultant, as needed.
We’re A Boston Digital Marketing Agency, Boston SEO Company, Boston Marketing Consultant, and Boston PR Firm All In One!
Due to our Principal’s more than 30 years of corporate marketing and consulting experience, we offer all the services called out in the heading directly above! We regularly meet with both start-ups and long-standing organizations — both for-profit and non-profit — for complimentary discussions about their marketing challenges and opportunities, so feel free to use our calendar app to schedule a FREE initial consultation https://calendly.com/gail-moraski.
Regardless of whether your organization has a small or large marketing budget and staff, you still want to spend your time and money on marketing judiciously. Who wants to throw either valuable dollars or time out the window, right?
Why not make this the year you ensure you’re maximizing your marketing efforts by revisiting your marketing plans based on the information shared below about what marketing tactics make sense based on available data.
What Is Pull Marketing?
Each marketing expert probably has their own thoughts on what they consider marketing tactics that fall in the “pull” category. But, at our Boston digital marketing agency and Boston SEO company, we think of “pull marketing” tactics as those to be employed if evidence shows that individuals are actively searching to identify someone in your geography who offers the products, services, and solutions to problems that your organization offers.
So how do you know if people are actively searching in the geography you serve for the products, services, and solutions you offer? The best way to ascertain the aforementioned is by conducting keyword research. As we explain in this previous blog post, keyword research helps you identify the average # of monthly Google searches that are conducted on search terms (known as keywords) relevant to your products, services, and solutions. Because of the tools to which you’ll need access and the challenges of figuring out how to structure your research, you’ll likely fare better by hiring an SEO company or a team of SEO experts, like ours, to conduct meaningful and accurate keyword research.
If keyword research does indicate a large volume of individuals are regularly searching to identify an organization like yours, then pull marketing tactics, such as optimizing your website to be found on Google via organic search engine optimization (SEO) tactics and/or paid search tactics (think Google Ads) make great marketing sense. You’ll still need to have an effective website (one with appropriate calls-to-actions and that provides for a strong user experience) to cause site visitors to take desired actions on your site (convert), but the two aforementioned tactics should definitely cause individuals who are “warm leads,” i.e., likely interested in your products because they are actively searching, to visit your website.
What Is Push Marketing?
We always like to say “push marketing” is about the putting the idea in the heads of individuals and organizations who might be a good fit for the product, service, or solution you offer. Push marketing tactics are all about serving up/providing information about your products or services to individuals who, based on various demographics and characteristics, such as age, gender, income level, job/career/industry, etc., might likely be interested in buying your product or engaging you for your service.
Examples of both digital and traditional push marketing tactics include: display advertising (both social media advertising and Google display advertising), banner advertising (ad purchased on a website that serves individuals and orgs. who might be a good fit for your product), and print advertising in a newspaper or magazine. The aforementioned list is not exclusive, but we think you get the picture.
So, when is push marketing warranted? Push marketing makes great sense if keyword research indicates that individuals aren’t actively searching in your geography to identify someone like your organization. Particularly when a product or service offered is a brand new one that your target audiences are not likely familiar with/don’t know exist, then focusing on executing effective push marketing tactics will be the most efficient use of your marketing time and dollars.
When To Employ Both Push and Pull Marketing
Organizations with particularly large marketing budgets and teams tend to employ both push and pull marketing tactics, and therefore, both pursue people that are “warmer” leads for their products and services, i.e., those who are actively searching AND people who are less warm but still might be a good fit for their products and services. A key reason they may employ both push and pull marketing tactics is that pull alone doesn’t bring in the volume of leads and sales they need to meet their sales objectives.
For smaller organizations who have fewer in-house individuals devoted to marketing and a limited marketing budget, the majority of marketing dollars and time should definitely be earmarked for the type of tactics — push vs. pull — that make the most sense for the organization, based on what keyword research and any other appropriate available data indicates. But, it’s likely still worth investing a small amount of time and dollars in push marketing tactics, like Google Display or Instagram/Facebook advertising, just to see what such tactics yield in results.
Our Team Of Marketing Experts And SEO Experts Is Here To Help
We always say our Boston SEO company and Boston digital marketing agency “never encourages clients or prospective clients to continue with or start with a marketing tactic that doesn’t make sense for them.” In fact, our company’s tagline since we launched our marketing agency in 2014 has been “maximizing results thru research-supported marketing.” We’ll never suggest a client employ a particular tactic, based on whether or not we offer a service related to it. If we don’t offer a marketing service from which research indicates a client would benefit, we’ll refer the work to a one of our fellow marketing collaborators. But, the very first step is holding a complimentary discussion to learn about your particular organization’s marketing challenges and opportunities, so please use our calendar app to select a convenient day and time for you if you’d like to chat!
We posed the above question on LinkedIn earlier this week, but didn’t get any reaction to what folks were experiencing or expected to experience now that, as of December 5th, Google offers “continuous scrolling” on desktops/laptop computers vs.just mobile devices.
What Does Continuous Scrolling Mean and What Are The Possible Implications For Your Organization?
The continuous scrolling feature now offered by Google on laptop and desktop computers means that you can scroll thru the equivalent of what used to be the first six pages of Google search results (served up for relevant search terms), without clicking at the bottom of search results to advance from one page to the next. It used to be that the first page of search results only contained about 10 – 12 listings. Depending on the competitiveness of an organization’s marketplace and how well competitors understood and implemented SEO best practices, it could have been almost impossible, without running paid search/Google Ads, to appear on page 1 of Google search results on a computer vs. a mobile device.
Now, far more organizations will appear on the first page of Google search results, because that first page has become six times as long!
Anticipated Positive and Negative Impact to SEO of Google Search Continuous Scrolling
Because the aforementioned change is so very new, there’s not much data available to understand the impact to organizations, but here’s what our intuition, as a Boston SEO company and as SEO experts is telling us:
For those organizations who previously didn’t appear on the first page of Google search results, i.e., rank in the first 10 – 12 spots for certain desirable search terms (known as keywords), this switch-over to continuous scrolling on desktops and laptop computers could be a very positive thing. Because they don’t have to take the action of clicking thru to an additional page, many searchers may continue to scroll down past the first 10 – 12 listings (the equivalent of the former first page of Google search results) to see what organizations are listed on the now far-longer page of search results. So, organizations that previously appeared on page 2 – 6 of search results (think roughly spots 13 – 78 in Google) will now appear on the longer first page and have a better chance of being seen by target audiences, and ultimately, causing them to visit their websites.
For those organizations who prior-to-the-change, continuously/regularly appeared on the far-shorter page of Google search results, you’ve got more competition! Your target audience(s) may now view far more than the approximately 9 to 11 other organizations whose listings appeared on the first page of Google search results prior to the change discussed in this blog post.
Only time will tell on all of the above. We’ll be monitoring our own site to evaluate the impact of desktop Google search continuous scrolling, but also those of our clients.
Rest assured we’ll be circling back on this topic in the new year. And, speaking of that, we hope all our readers have a wonderful 2023, full of good health and many fun adventures!
We’ve had discussions about the subject of this blog post quite a number of times with individuals about to graduate from college or graduate school, or who have recently graduated from such programs. There’s no blanket right or wrong answer, but we’ve outlined below the pros and cons of working at an in-house marketing department vs. a digital marketing agency, advertising advertising, or PR firm to help you figure out what’s right for you.
Pro’s and Con’s Of Working In A Corporate Marketing Role/At In-House Marketing Department
We’ll start with the Pro’s!
Your work is focused on the needs of one organization (and possibly some affiliate organizations) only. That means you can really get to know and understand in-detail the specific opportunities and challenges your organization faces.
You or fellow in-house marketing department team members are responsible for the successful execution and oversight of each and every marketing & communications tactic, including PR. Even if your organization employs an external advertising agency, digital marketing agency, or PR firm, you or someone in your organization will need to serve as the liaison with that external organization and review and approve any marketing or PR tactics with which the organization has been charged.
Because an in-house marketing team tends to hold regular meetings to discuss the various marketing and communications activities on which each team member is working, even if you aren’t responsible for a particular activity, you have the big/full picture of all the active and planned/future marketing and PR initiatives for your organization. You also have the opportunity to learn a lot during these meetings.
Depending on the size of your in-house marketing department, you may have the opportunity to learn how to execute a large variety of traditional and digital marketing tactics, and how to analyze the results of them.
You’ll likely have a chance to collaborate with individuals in other departments related to rolling out new marketing initiatives, such as IT and Customer Service employees.
There’s usually an obvious career path, particularly if the marketing department is large. Often the path is from marketing coordinator to marketing specialist to marketing manager to marketing director to chief marketing officer (CMO) or Vice President or Senior Vice President of Marketing.
Your manager is usually aware of everything you have on your plate, will likely not expect you to regularly stay late or work excessive hours, and will likely delegate an appropriate amount of work so that it can be accomplished during normal business hours. Related to this, there will likely be fewer unexpected marketing and PR emergencies!
And now, the con’s!
While also stated above as a pro of working in a corporate marketing department, you only get to develop and execute marketing activities specific to one organization (and possibly its affiliates). That means you only get to complete marketing work related to one particular industry. And, you don’t get exposed to innovative marketing tactics and results tracking that are used in other industries that you could apply to yours.
Depending on the size of your marketing department, there may or may not be opportunity for growth or to take on new responsibilities.
Pro’s and Con’s Of Working For A Marketing Agency or PR Firm
Marketing Program Graduate Deciding What’s Next — Marketing Department or Agency?
Post the arrival of the internet, there’s now so many different ways that individuals refer to what used to be known as an “advertising agency” or “ad agency.” Agencies specifically focused on implementing digital marketing strategies, such as website, online advertising, e-mail, search engine optimization (SEO), and social media ones, are often referred to as “digital marketing agencies.” Agencies that offer both traditional and digital marketing services (you can learn more here about traditional), tend to call themselves or be called ad agencies, advertising agencies, or marketing agencies. If a firm specializes in creating branding for websites or overall marketing use, including logos, they are often called “branding firms,” “branding & design firms,” “brand & design firms” or simply, “design firms.”
There’s also the option post-graduation to work at a PR firm, or “public relations firm” or “public relations agency.” While PR firms tend to focus on external communications and work may include press release writing, event execution, and pitching stories to media reporters, an overlap between ad agencies/digital marketing agencies that developed as result of the introduction of social media networks has to do with social media strategy development and execution. Both marketing/ad agencies and PR firms tend to offer “social media voice” services.
Phew, that was a lot of terminology! On to the pro’s of working at an agency or firm that serves marketing & communications clients.
You get to learn about the marketing & communications challenges of numerous industries, and then, can apply best practices from a client in one industry to a client in another industry.
You are always learning and being exposed to something new, as even if you have several clients in one industry, they still each have their product & service nuances, ways of doing business, marketplace/competition, etc. that you need to understand.
As with an in-house marketing job, your agency likely will hold regular meetings to discuss everything that the agency has on its client work plate, so there should be lots of opportunities for learning.
Agencies tend to encourage brainstorming which is always a lot of fun and keeps the creative juices flowing.
As with a corporate marketing role, there likely will be a career path at whatever marketing agency or PR firm at which you work. You might start out as a coordinator or specialist (doing day-to-day/hands-on tasks to support a particular client), but eventually have the opportunity to become an account manager or vice president. In those latter roles, you likely will have more interaction with the client.
As with in-house marketing jobs, the diversity of your role and your work will depend on the size of your organization. The bigger the organization, the more specialized your role will be; but, regardless, you should still have the opportunity to learn about a number of tradtional and digital marketing tactics and results analysis best practices.
If you have direct interaction with clients, you get the satisfaction of feeling like a member of their team — clients become your co-workers along with any agency co-workers you may already have.
And, now the cons of working at a marketing agency or PR firm:
Clients often have marketing and PR emergencies. This may cause you to need to regularly rethink or re-jigger what you planned to accomplish on the work front on any given day.
Because you aren’t a member of a client’s in-house marketing team, you may not always have access to all the important, beneficial, and business-critical information you want or need. Of course, you can ask to have information shared with you, but sometimes, you don’t know what you don’t know, and clients may be so busy they forget to share with you.
You may not be able to enjoy the same satisfaction you would get from being involved with or aware of each & every marketing and communications tactic that an organization has planned or has implemented. You don’t always have access to or see the big picture as clearly as if you worked in-house at the client.
Ad agencies, branding & design shops, and PR firms tend to be pretty fast-paced and you may need to work long hours, or suddenly change social or personal plans because of an unexpected client emergency.
We are pleased and proud at Results C & R to have hired and taught numerous college and graduate-school students and post-graduation individuals about what it’s like to work at a Boston digital marketing agency and Boston SEO company. We love passing our marketing and PR knowledge on to the next generation and enjoy brainstorming with individuals interested in pursuing a marketing career to help them figure out what type of marketing & communications might best support their interests, passions, and lifestyle.
As we’ve shared on social media and with our SEO company’s clients, Google announced in September 2022 a key revision to their search algorithm (the algorithm they use to decide which websites to serve up, and in which order, for search terms entered in their search engine) to which each and every website owner should pay close attention. And, that is that they, as the #1 search engine used by individuals (92% or more of individuals use Google as their primary search engine), will be paying greater consideration to whether or not a website’s content is “helpful” or “unhelpful” when making search engine results listing ranking decisions. As you would expect, sites with “helpful content” are more likely to be served up and rank well in search results for relevant terms.
Impact of Google’s September 2022 “Helpful Content” Algorithm Change
We know first-hand how much of a shift in ranking can take place when Google views your site as one that shares “helpful content.” Our site now rank approx. 50 spots higher in Google search results for a high-volume, relevant keyword and that shift happened almost overnight. We believe that the positive shift was due to Google recognizing that our Boston digital marketing agency consistently publishes blog posts that are easily understood by a “lay person,” but also provide enough instruction to implement some of the marketing tactics we describe and recommend in our posts.
Shared below in Google’s “own words” is information from Google’s Search Central blog about how to ensure your website content is “helpful.” We’ve highlighted (via bold italics) what we consider to be the most critical policies to apply when making decisions about what topics to write about — and how to write about them — to make sure your content is beneficial to the various audiences who visit your site. All of their recommendations should improve your website’s “bounce rate,” i.e., the percentage of people who land/start on your site without interacting it in any way, such as clicking on a link or call-out, or visiting another page of your site. When prospective clients or clients are bouncing too quickly from your site, it’s an opportunity for a competitor to win them over on their site, right?
Unhelpful Website Content And How It Impacts SEO
The flip side of the positive practice of regular production and posting of “helpful content” is to eliminate content that Google may deem as “unhelpful (which could negatively impact how your website ranks for “desirable” search terms).” Such “unhelpful” content includes:
Short content that is “stuffed” with keywords and was primarily loaded to your site to support your site being found on Google for those keywords.
Content that is outdated — think events that have already passed or information that is no longer relevant or accurate, particularly pre-pandemic information since the pandemic greatly changed both business and consumer behavior.
Content that is all “about you,”, i.e., too focused on selling your products and singing your praises or sharing your differentiators without explaining how your prospective clients or clients would benefit from your products, services, and solutions, i.e., explaining what pain points of clients they would address.
Our team is here to help you interpret this most recent Google algorithm change, and put the right steps in place to make sure you respond to, and take advantage of, this recent Google algorithm change appropriately, promptly, and effectively. It’s very much in keeping with what we shared years ago in one of our very first SEO blog posts about making sure your website is “authentic.” So, please reach out if we can help you effectively navigation this change in algorithm — one we think makes is warranted, was a long-time-in-coming, and will provide for a far better user experience on all websites.
The helpful content update aims to better reward content where visitors feel they’ve had a satisfying experience, while content that doesn’t meet a visitor’s expectations won’t perform as well.
How can you ensure you’re creating content that will be successful with our new update? By following our long-standing advice and guidelines to create content for people, not for search engines. People-first content creators focus first on creating satisfying content, while also utilizing SEO best practices to bring searchers additional value. Answering yes to the questions below means you’re probably on the right track with a people-first approach:
Do you have an existing or intended audience for your business or site that would find the content useful if they came directly to you?
Does your content clearly demonstrate first-hand expertise and a depth of knowledge (for example, expertise that comes from having actually used a product or service, or visiting a place)?
Does your site have a primary purpose or focus?
After reading your content, will someone leave feeling they’ve learned enough about a topic to help achieve their goal?
Will someone reading your content leave feeling like they’ve had a satisfying experience?
Our advice about having a people-first approach does not invalidate following SEO best practices, such as those covered in Google’s own SEO guide. SEO is a helpful activity when it’s applied to people-first content. However, content created primarily for search engine traffic is strongly correlated with content that searchers find unsatisfying.
How do you avoid taking a search engine-first approach? Answering yes to some or all of the questions is a warning sign that you should reevaluate how you’re creating content across your site:
Is the content primarily to attract people from search engines, rather than made for humans?
Are you producing lots of content on different topics in hopes that some of it might perform well in search results?
Are you using extensive automation to produce content on many topics?
Are you mainly summarizing what others have to say without adding much value?
Are you writing about things simply because they seem trending and not because you’d write about them otherwise for your existing audience?
Does your content leave readers feeling like they need to search again to get better information from other sources?
Are you writing to a particular word count because you’ve heard or read that Google has a preferred word count? (No, we don’t).
Did you decide to enter some niche topic area without any real expertise, but instead mainly because you thought you’d get search traffic?
Does your content promise to answer a question that actually has no answer, such as suggesting there’s a release date for a product, movie, or TV show when one isn’t confirmed?
Where did 2022 go? It’s hard to believe it’s late October, and that means that consumers are already starting their holiday shopping. Regardless of whether your target audiences are shopping for Christmas, Hanukkah, or some other holiday celebrated towards the end of the calendar year, it would be a huge marketing mistake to not capitalize on the year-end uptick in online shopping by making sure your website ranks as well as possible for terms related to it.
While the focus of this post is related to retail, e-commerce, and B2C organizations offering physical products, as you read thru it, you’ll see there are applications for organizations trying to sell services, tickets to events, or even looking for someone to make a donation to their non-profit organization as a gift to someone else.
SEO Tactics For The Holidays
Below are both easy, and more time-consuming/complex SEO tasks your organization should complete by early November to support having a successful holiday sales season.
Conduct keyword research to determine the search phrases your target audiences are using most related to holiday shopping or holiday gift giving. If you don’t have access to a keyword planning/research tool, reach out and we will share holiday-shopping-related keyword research with you that we already conducted for FREE (a more extensive list than what we share further on in our post.) That’s our holiday gift to you!
Incorporate high-volume keywords (search terms) that are relevant to your target audience in:
the public-facing content found on a holiday-related landing page (if you plan to have specials/sales/discounts or want to promote certain items that make great holiday gifts) and/or incorporate such terms on existing product-specific pages.
website product and landing page headers (H1 and H2), as appropriate.
page title tags, particularly if you have a distinct landing page or several such pages for holiday shopping and specials.
one or several blog posts you write about holiday shopping. Google’s most recent algorithm change (September 2022) supports better ranking for organizations that provide “helpful” vs. “unhelpful” content so don’t make your blog post all about your organization. Provide ideas beyond your products or services that website visitors/target audiences might benefit from like this one shared by a fellow South Shore of Boston organization https://www.southshoreroofers.com/8-steps-to-keep-your-home-and-family-merry-safe-this-winter-and-holiday-season/
Use structured data to support your products appearing at the top of Google search results when someone searches on a very specific product need like “yellow pocketbook.” As a result of the aforementioned fall 2022 algorithm change, use of Google “Shopping ads,” a Google Merchant Center Account and/or Google Surfaces is no longer mandatory to have your products shown to individuals who are shopping. This article details Google’s reason for making the change and where your product information may appear when you properly use “structured data.”
The above task/tactic may be a more complicated and difficult one for your organization and may require your website developer’s help. You can learn more about structured data (also known as “schema markup”) via these resources:
How To Incorporate High-volume Holiday-Shopping Keywords In Your Website Content
Recent holiday-shopping keyword research we conducted indicated the following as being among some of the highest-volume search terms used related to holiday shopping or gift shopping, in general (the number shown represents the average # of monthly searches in Google for that term):
gifts for men – 301,000
gifts for mom – 201,000
gifts for dad – 135,000
gifts for women – 135,000
Christmas gifts for mom – 90500
Gifting ideas for men – 90500
mens gifts ideas – 90500
gift ideas for women – 90500
mom Christmas gifts – 90500
women’s gifts ideas – 90500
women’s gifts for men – 74000
Christmas gifts for men – 74000
Gifts for mens Christmas – 74000
Christmas gifts for dad – 49500
Gifts for girlfriends – 49500
Christmas gifts for boyfriend – 40500
Christmas gifts for womens – 40500
Gifts for womens Christmas – 40500
Gifts for wife Christmas – 33100
Best Men gifts – 33100
Gift ideas for mom – 33100
Husbands gifts – 33100
Unique gifts – 33100
Best Christmas gifts 2021 (note you can use this phrase but change to 2022) – 33100
Gift for Christmas for wife – 33100
Unique gifts for men — 27100
Christmas gift idea for her — 27100
Christmas gifts for a girlfriend — 27100
Christmas gift ideas for her — 27100
Best gifts for men 2021 (change to 2022) — 27100
Best gifts for women 2021 (change to 2022) — 27100
Christmas Gifts 2021 (change to 2022) — 27100
Christmas gf gifts (change to 2022) (reminder people use acronyms like bff, bf in searches) — 27100
Gift ideas for boyfriend – 22200
Gift ideas for dad – 22200
Best gifts for mom – 22200
Top gifts for guys – 22200
Best gifts for moms – 22200
Secret santa gift ideas – 22200
Fun gift – 22200
Ideas gift boyfriend – 22200
Christmas gift teenagers – 22200
Gifts for husbands Christmas — 18000
Best gifts for dad — 18000
Best gifts for dads — 18000
Gift ideas for girlfriend — 18000
Unique gifts for women — 18000
Christmas gift ideas for mom — 14800
Ideas for mens stocking stuffers — 14800
Good gifts for mom—14800
Gift ideas for wife — 14800
Christmas gift ideas for moms — 14800
Unique Christmas gifts — 14800
Secret santa gifts — 14800
Mom’s Christmas gift ideas — 14800
Christmas gifts to her — 14800
Christmas gift ideas for him — 12100
Cool guys gifts — 12100
Cool gifts for guys — 12100
Presents for mom — 12100
Gifts for mother — 12100
Women best gift — 12100
Best gifts for women — 12100
Gadgets for men — 12100
Cool Christmas gift — 12100
Christmas fun gift — 12100
Christmas gift ideas 2021 (change to 2022) — 12100
Best gift 2021 (change to 2022) — 12100
Gift ideas him Christmas — 12100
As mentioned above, we are glad to provide a much more extensive list of holiday shopping terms and their associated average monthly searches in Google. You can e-mail us at gail.moraski@allintheresults.com to have the list sent to you. As we share all the time with our new SEO clients and attendees of our SEO classes, and as we did in this previous blog post, keyword research can also help you identify new products, services or solutions you should offer.
As alluded to above, be sure to use the term 2022 once or several times related to holiday shopping, and also be sure to include terms for non-Christmas holidays that are celebrated in December. Plus, think about what acronyms or abbreviations someone might use related to a loved, such as “bff” for “best friends forever.”
Before you begin incorporating high-volume keywords in your content, think about whom would most likely be the recipient of a gift of your product, services, event or class tickets, or a donation, and use terms that the searcher of your product or service might use. Let’s say you offer hand-made jewelry for women, you’d want your site to rank well for terms above like “Christmas gifts to her” and “Christmas gifts for mom” and should incorporate such or similar terms in your website content.
We’re Here To Help You Rank Well For Holiday Shopping Search Terms
Got questions or need our help. Reach out today as holiday shopping has already begun!
