advertising agency, digital marketing agency, Enjoying What You Do, Importance of taking break, keeping a balance, keeping up with trends, marketing agency, marketing career, marketing consultant, marketing job, Passion, PR firm, SEO, traditional marketing, Understanding Your Environment, website

Should I Work In An In-House Marketing Department or At A Marketing Agency?

We’ve had discussions about the subject of this blog post quite a number of times with individuals about to graduate from college or graduate school, or who have recently graduated from such programs. There’s no blanket right or wrong answer, but we’ve outlined below the pros and cons of working at an in-house marketing department vs. a digital marketing agency, advertising advertising, or PR firm to help you figure out what’s right for you.

Pro’s and Con’s Of Working In A Corporate Marketing Role/At In-House Marketing Department

We’ll start with the Pro’s!

  • Your work is focused on the needs of one organization (and possibly some affiliate organizations) only. That means you can really get to know and understand in-detail the specific opportunities and challenges your organization faces.
  • You or fellow in-house marketing department team members are responsible for the successful execution and oversight of each and every marketing & communications tactic, including PR. Even if your organization employs an external advertising agency, digital marketing agency, or PR firm, you or someone in your organization will need to serve as the liaison with that external organization and review and approve any marketing or PR tactics with which the organization has been charged.
  • Because an in-house marketing team tends to hold regular meetings to discuss the various marketing and communications activities on which each team member is working, even if you aren’t responsible for a particular activity, you have the big/full picture of all the active and planned/future marketing and PR initiatives for your organization. You also have the opportunity to learn a lot during these meetings.
  • Depending on the size of your in-house marketing department, you may have the opportunity to learn how to execute a large variety of traditional and digital marketing tactics, and how to analyze the results of them.
  • You’ll likely have a chance to collaborate with individuals in other departments related to rolling out new marketing initiatives, such as IT and Customer Service employees.
  • There’s usually an obvious career path, particularly if the marketing department is large. Often the path is from marketing coordinator to marketing specialist to marketing manager to marketing director to chief marketing officer (CMO) or Vice President or Senior Vice President of Marketing.
  • Your manager is usually aware of everything you have on your plate, will likely not expect you to regularly stay late or work excessive hours, and will likely delegate an appropriate amount of work so that it can be accomplished during normal business hours. Related to this, there will likely be fewer unexpected marketing and PR emergencies!

And now, the con’s!

  • While also stated above as a pro of working in a corporate marketing department, you only get to develop and execute marketing activities specific to one organization (and possibly its affiliates). That means you only get to complete marketing work related to one particular industry. And, you don’t get exposed to innovative marketing tactics and results tracking that are used in other industries that you could apply to yours.
  • Depending on the size of your marketing department, there may or may not be opportunity for growth or to take on new responsibilities.

Pro’s and Con’s Of Working For A Marketing Agency or PR Firm

Marketing Program Graduate Deciding What’s Next — Marketing Department or Agency?

Post the arrival of the internet, there’s now so many different ways that individuals refer to what used to be known as an “advertising agency” or “ad agency.” Agencies specifically focused on implementing digital marketing strategies, such as website, online advertising, e-mail, search engine optimization (SEO), and social media ones, are often referred to as “digital marketing agencies.” Agencies that offer both traditional and digital marketing services (you can learn more here about traditional), tend to call themselves or be called ad agencies, advertising agencies, or marketing agencies. If a firm specializes in creating branding for websites or overall marketing use, including logos, they are often called “branding firms,” “branding & design firms,” “brand & design firms” or simply, “design firms.”

There’s also the option post-graduation to work at a PR firm, or “public relations firm” or “public relations agency.” While PR firms tend to focus on external communications and work may include press release writing, event execution, and pitching stories to media reporters, an overlap between ad agencies/digital marketing agencies that developed as result of the introduction of social media networks has to do with social media strategy development and execution. Both marketing/ad agencies and PR firms tend to offer “social media voice” services.

Phew, that was a lot of terminology! On to the pro’s of working at an agency or firm that serves marketing & communications clients.

  • You get to learn about the marketing & communications challenges of numerous industries, and then, can apply best practices from a client in one industry to a client in another industry.
  • You are always learning and being exposed to something new, as even if you have several clients in one industry, they still each have their product & service nuances, ways of doing business, marketplace/competition, etc. that you need to understand.
  • As with an in-house marketing job, your agency likely will hold regular meetings to discuss everything that the agency has on its client work plate, so there should be lots of opportunities for learning.
  • Agencies tend to encourage brainstorming which is always a lot of fun and keeps the creative juices flowing.
  • As with a corporate marketing role, there likely will be a career path at whatever marketing agency or PR firm at which you work. You might start out as a coordinator or specialist (doing day-to-day/hands-on tasks to support a particular client), but eventually have the opportunity to become an account manager or vice president. In those latter roles, you likely will have more interaction with the client.
  • As with in-house marketing jobs, the diversity of your role and your work will depend on the size of your organization. The bigger the organization, the more specialized your role will be; but, regardless, you should still have the opportunity to learn about a number of tradtional and digital marketing tactics and results analysis best practices.
  • If you have direct interaction with clients, you get the satisfaction of feeling like a member of their team — clients become your co-workers along with any agency co-workers you may already have.

And, now the cons of working at a marketing agency or PR firm:

  • Clients often have marketing and PR emergencies. This may cause you to need to regularly rethink or re-jigger what you planned to accomplish on the work front on any given day.
  • Because you aren’t a member of a client’s in-house marketing team, you may not always have access to all the important, beneficial, and business-critical information you want or need. Of course, you can ask to have information shared with you, but sometimes, you don’t know what you don’t know, and clients may be so busy they forget to share with you.
  • You may not be able to enjoy the same satisfaction you would get from being involved with or aware of each & every marketing and communications tactic that an organization has planned or has implemented. You don’t always have access to or see the big picture as clearly as if you worked in-house at the client.
  • Ad agencies, branding & design shops, and PR firms tend to be pretty fast-paced and you may need to work long hours, or suddenly change social or personal plans because of an unexpected client emergency.

We are pleased and proud at Results C & R to have hired and taught numerous college and graduate-school students and post-graduation individuals about what it’s like to work at a Boston digital marketing agency and Boston SEO company. We love passing our marketing and PR knowledge on to the next generation and enjoy brainstorming with individuals interested in pursuing a marketing career to help them figure out what type of marketing & communications might best support their interests, passions, and lifestyle.

competitive advantage, differentiation, digital marketing agency, diversity, Enjoying What You Do, Importance of taking break, lead generation, marketing best practices, marketing consultant, Marketing Planning, Memorability, Objectives Setting, Passion, push marketing, sales, strategic planning, target audiences, Target Marketing, traditional marketing, Understanding Your Environment

The Two Key Perks To Pre-Internet, Non-Digital (Traditional) Marketing

This morning I participated in an interview with two University of Connecticut students who were working on a class project about leadership in marketing & communications (I’m a UCONN alum to whom they outreached via LinkedIn). I had already completed an initial draft of this post before my meeting with them, but while discussing with them the shift that has occurred since I first launched my marketing career – from “traditional” marketing to digital marketing – it struck me to refer to traditional marketing as “pre-internet” marketing. I’m going to start using that term and “non-digital” more because “traditional marketing” has just never felt right to me as the term to use for activities advertisers engaged in more before Google searches, social media, and texting took over the world!

Read on to learn what I see as the two broad categories of perks to employing non-digital marketing activities.

1. Perks To The Marketing Professional Developing and Executing Non-Digital Marketing Tactics

Call me crazy, but I miss things like print checks and listening to possible music beds and writing advertorial copy – all things that came with being involved with or overseeing non-digital marketing activities like direct mail, TV and radio advertising, and print advertising. I also miss physically visiting or viewing images of billboard locations and scripting messaging for radio ads. And, I miss holding a beautifully crafted – both in appearance and messaging – sturdy, direct mail piece, and being responsible for buying a target audience mailing list and working with direct mail house partners. I miss ad slicks and seeing my print ads in the Metro newspaper that I snagged at the train station to read on my commute to work, and I miss seeing my advertising subway posters on that same commute.

Particularly during my days when I was employed in bank marketing roles, and we implemented integrated marketing campaigns that ran anywhere from one month to three, I loved overseeing the content, production, and design of various pieces; plus, working with our external marketing agency to produce a number of physical marketing pieces that all mirrored each other and sent customers and prospective customers the same marketing messages and reminders. These included:

  • Physical statement stuffers that went in customer bank statements – it was so enjoyable to brainstorm with others on my team to arrive at fun, punchy, effective copy and seeing the stuffer come to fruition in its beautiful slick, printed form. Often we would create extras of these for tellers or other bank employees to give out to customers or prospective customers.
  • Lobby posters – these would appear in each of the bank’s various branches and most branches had several locations within the office to hang the posters that highlighted whatever product or service we were promoting that month.
  • ATM messages – back then, people used ATMs more and we’d arrange for messages to appear on the screen that mirrored the campaign-in-question’s key messages.
  • Teller posters/cards – these were mini versions of the lobby posters that were placed at teller stations for viewing by customers as they waited in line or interacted with the teller.
  • Visual displays – these were physical/tangible items we’d place in bank branches that were relevant to the product or service we were promoting, such as telephones to encourage people to use the bank’s “phone banking” service.

The takeaway? Pre-internet marketing activities allow marketing staff and professionals to use a different part of their brain and more of their senses, including touch/feel, and it’s important to shake things up that way, right? Using one part of your brain can help strengthen the other part of your brain, or give a certain part of your brain a rest or new perspective.

2. Perks To The Organization Employing Non-Digital Marketing Activities And To Their Target Audiences

In keeping with the message that ended the discussion of perk #1 above, everyone has different preferred and default means of learning and absorbing information. Organizations need to understand that seeing a billboard or an advertisement at a movie, mall, or subway station might resonate more with, or be more easily digested by, certain individuals than an online ad or social media post.

Plus, some target audiences may not spend a lot of time online or on the phone because of personal life circumstances or the nature of their job – equating to missed opportunities for the organization who is advertising. Some target audience members may be more likely to see or notice your advertising if it occurred on or in a billboard, train, bus, mall, TV, radio, or a printed/hard copy of a newspaper or magazine. I think you get the picture! Plus, there is so much distraction for a prospective customer when they are on their phone or computer; non-digital marketing tactics are often served up and to, and viewed by, customers when they are in more of a “captive” vs. distracted mode.

To summarize the above, we believe both the advertiser and target audiences win when marketing activities that go beyond digital ones are employed to create awareness and educate prospective customers. As we discussed in our recent blog post, non-digital marketing activities can greatly contribute to the success of a multi-tactic, integrated marketing campaign.

We Can Help You Decide If and What Non-Digital Marketing Is Right For Your Organization

While we often refer to ourselves as a Boston digital marketing agency or Boston SEO company, we are so much more than that, and bring significant non-digital/traditional marketing experience. We can serve as a marketing consultant for developing strategic marketing plans and as your outsourced digital marketing team. Our team can help with both high-level marketing work like determining strategy, as well as hands-on implementation of day-to-day marketing work and marketing campaign and advertising campaign tactics.

The team at Results C & R is glad to hold a complimentary discussion with you about available non-digital/traditional marketing activities, and which, if any, might make sense for your organization. Reach out to schedule your consultation to start planning for the new year!

community involvement, good will creation, Importance of taking break, internships and volunteering, keeping a balance, Making Connections, making time for things you value, mission statement, Passion, walking, warriors, fighters, doing good, giving back, paying it forward

Why I’m A Jimmy Fund Walk Walker and Team Captain

The following blog post is dedicated to my friend, Susan Clawson, who lost her hard-fought battle with stomach cancer earlier this month. Susan was an incredible woman. Despite her own battles with both thyroid and stomach cancer, she helped raise both awareness of cancer and funds for research through her Relay For Life leadership roles — roles to which she brought great passion & energy. I know I and other friends are committed to keeping her cancer-awareness and research-funds-generation goals alive!

This morning, I met with my lovely contact at The Jimmy Fund. Such a caring and kind individual and so passionate about her role in helping Jimmy Fund Walk teams generate funds for cancer research. We talked about a number of things — fundraising ideas for my “Mission Possible” walking team, and how I could share with local reporters both my reasons for walking, as well as a cute story about how I met a good friend and current cancer patient thru the walk — all to create awareness for the walk and it’s important mission. We also chatted about my own cancer journey and how treatment for abdominal sarcoma has had a lasting impact on my health, as well as my unending desire to provide ongoing support to friends and family who are battling cancer, so they never feel alone or forgotten during their cancer journey.

I also shared with my Jimmy Fund contact a “fun fact” I hadn’t thought about in a while. How Dana Farber Cancer Institute (DFCI) — the organization that receives and employs the funds generated thru the Jimmy Fund Walk to conduct innovative, life-saving research — was one of the very first places I worked when I moved to Boston after graduating from UCONN. Back then, the beautiful, state-of-the-art Yawkey Center owned and run by DFCI did not exist. I worked out of the Dana Building, which is still used today. As a temporary employee in DFCI’s HR Department, each morning as I came to work, I walked by a children’s play area set up in the back of the lobby. While seeing kids battling cancer made me teary-eyed, it also gave great meaning to working at DFCI — to help these kids and others win their cancer battles.

Little did I know — and I’m tearing up as I write this — that 23 years later, I’d be a patient myself and receiving care in the exact same building!

This October, I’ll walk in the Jimmy Fund Walk — so happy it is in-person again this year — for the fifth year!

It’s been another very busy year for me on both the work and personal fronts, but when summer rolls around, I know I need to make the time to start fundraising more for my Jimmy Fund Walk team, “Mission Possible.”

Why I Know and Have Supported So Many Other “Cancer Warriors”

There’s just not enough “real estate” on my Jimmy Fund walk page to explain why I continue to walk and raise funds for the Jimmy Fund, so that’s why I’ve taken to my blog to share my countless reasons. Friends and family have pointed out to me that, compared to the average person, I seem to have a disproportionate/very large number of loved ones who have battled or lost their battles with cancer. I won’t argue that, and there’s a reason for it — once you’ve been a “cancer warrior” yourself, friends and family members who are diagnosed with cancer tend to reach out to you for advice regarding how to physically and emotionally handle a cancer diagnosis and treatment.

Plus, you get to know other cancer patients who are on the same treatment schedule as you, or through virtual cancer support groups and discussion boards. And, a sad actuality of serving on the Braintree Relay For Life Committee for a few years was that I made friends with people who are involved with cancer fundraising because they are “cancer warriors” themselves.

All of the above explains why I have so many names listed next to my number one and number two reasons for why I walk in the Jimmy Fund walk below.

And, lastly, as a cancer patient or cancer survivor, you know what it’s like to feel so darn lonely and out-of-step with the rest of the world. As I shared with my Jimmy Fund liaison this morning, when you are battling cancer, it’s particularly hard to see the world keep spinning and everyone going about their day-to-day/everyday lives when what was previously your normal routine/life has been put “on hold,” — either temporarily or forever.

Reasons Why I Walk In The Jimmy Fund Walk

  1. IN MEMORY of family members and friends I’ve lost to a variety of forms of cancer, including lung, bladder, prostate, breast, stomach, brain and pancreatic cancer: Sue M., Felice E., and Karen T. (my college friends), Susan C., Enid L., and Patty W. (Braintree Relay For Life Committee friends), Jeff P. and Scott R. (high school friends), O.V. S. (my dad), George E. (my grandfather), Hazel S. (my grandmother), and Sharon C. (my sister-in-law), Beth M. and Jen L. (fellow sarcoma patients), Bruce M., Trece M., and Nancy K. (fellow cancer patients I met along my journey), John S. (a close neighbor’s son), Marion H. (work friend.) And, there are many others from cancer support groups I lost along the way.
  2. IN HONOR of family members and friends who have won their cancer battles or who are still fighting, including leiomyosarcoma, neuroendocrine tumor (NET), and prostate cancer, breast cancer, and thyroid cancer: Barbara and Maria S. (my sisters), Jean C., Jeanne M., Francine F., Carolyn Q., Barbara J., Chris M., and Archie S. (life-long/close friends of me and my husband), Pat E. and Dee C. (women who walk with my team), and of course, yours truly.
  3. TO REMIND others that “cancer never takes a holiday” and that, if anything, the number of individuals battling cancer is on the rise vs. on the decline, and that there is not one person among us whose life hasn’t been, or won’t be impacted by cancer in some way, even if it’s thru a loved one’s diagnosis vs. a personal diagnosis.
  4. TO RAISE VERY MUCH-NEEDED FUNDS for cancer research, especially for rare cancers, since no one treatment is likely ever going to be capable of treating each & every form of cancer. And in keeping with the aforementioned, to feel that I’m helping friends & family who are still battling cancer or, who might again battle cancer, due to metastasis or recurrence. Fundraising is a way for me to put my anger and sadness about cancer into something positive and to not feel like the deaths of those who passed from incredibly hard battles with cancer were in vain, and to remind those fallen “cancer warriors” that they will never be forgotten.

How You Can Honor Or Remember The “Cancer Warriors” In Your Life

The above is pretty simple. Donate to my “Mission Possible” team or support another Jimmy Fund walker. Or, join my team by visiting the Jimmy Fund Walk site and registering to be a member of “Mission Possible.”

And, visit this page of my site if you need help and courage to “keep fighting.” E-mail me at gail.moraski@allintheresults.com if there are fighting people, words, or songs I should be adding to this page. Plus, let me know if there is anyone you want me to honor or think of as I walk on October 2 this year!

Thanks for any support you end up giving my team and those who battle cancer!

After we published this post, we received the following coverage about our Jimmy Fund Walk team. Go team “Mission Possible!” https://www.patriotledger.com/story/lifestyle/2022/10/05/braintree-cancer-survivor-steps-up-jimmy-fund-walk/8177164001/

Blog, Blogging, Enjoying What You Do, Importance of taking break, keeping a balance, making time for things you value, Objectives Setting, Passion, walking, warriors, fighters, doing good, giving back, paying it forward

Two-Walk Days and Five-Walk Weekends

It’s Patriot’s Day here in Boston — the area in which our digital marketing agency and SEO company is headquartered. For those who aren’t familiar with Patriot’s Day, it’s most known for being the day both elite and less-elite-but-still-very-passionate runners from around the world gather to run the Boston Marathon. For many in Massachusetts, it’s also a day off since some businesses shut down to allow employees a chance to watch the Marathon or participate in other festivities occurring that day.

A day focused on extreme athleticism seemed the perfect day to write another in our ongoing series of blog posts about walking in the Greater Boston area and on Boston’s South Shore. We’ve been wanting to write specifically about the joy of two-walk and three-walk days for a while, and this past weekend afforded one such day.

I had the good fortune on Friday night to walk at a beautiful South Shore park (one that’s still a bit of a well-kept secret): King Oak Hill Park in Weymouth. In keeping with what I was taught as a child, I’ve always believed that Good Friday should be a day of reflection and a quiet, low-key day. Not too much celebrating (because of the sad and somber event associated with it), not too much noise, not too much socializing. A walk in a park felt like a good fit for the day.

King Oak Hill Park – Weymouth; Courtesy Herbert Hickey

My husband, Jay, and I visited the park toward the end of the day (around 5:30pm, I believe). The spring sun was still bright and warm and felt heavenly, and before we started walking the main pathway of the park, I announced that we were going to walk 7 laps as I recalled the last time we visited in fall of 2022, we had walked 6. I’m definitely both a destination walker and one who likes to set goals to increase my distance. Thus, I love the goal-setting allowed by a place where you can walk and track laps.

King Oak Hill Park was so enticing with its natural beauty from the trees, grass, and flowers, but also due to the old estate home, garage and other buildings. I didn’t want to leave it behind. We stayed at the park for quite a while, and met a bunch of nice people also enjoying all the park had to offer. I can’t wait to return. It’s one of my Weymouth park favorites, along with Webb Park, Great Esker Park, Osprey Overlook Park, and the several small parks/walking areas in Jackson Square that offer views of the Herring Run in Weymouth.

Good Friday walking was followed on Saturday with three more distinct walks. Up early because of construction being done at a neighbor’s house, I walked to and from a local plaza to run some Easter errands at CVS and The Paper Store — hey, the eggs needed fillings for the annual Easter egg hunt, and I needed more plastic eggs too. Between walking to and from the plaza and walking around the stores, I added a couple of more miles to the similar distance walked the evening before.

A good friend reached out spontaneously about getting together later in the day on Saturday. To fuel ourselves (or so we could claim anyhow), she, Jay, and I did an ice cream run at the Braintree Ben & Jerry’s, followed by a walk on the very scenic trails at Blue Hills Reservation. It was definitely far more of a hike than a walk and I used muscles that I hadn’t used in a while, but I was a good sore the next day and welcomed the second opportunity of the weekend to soak in nature’s beauty and all the great fresh spring air.

After our hike, our friend expressed a desire to see and be by the ocean, so off we went next to Nut Island, another South Shore favorite walking place. And, the Island certainly delivered ocean feels, smells, and views. So, so gorgeous! During times when I was battling serious illness, visits to the Island always provided so much comfort, peace, and rejuvenation, and I know this park will always remain a South Shore favorite and a place of refuge!

The fifth and final walk of the weekend was another priceless one. A walk at the end of a very fun & festive Easter Day spent at my twin’s family’s house in Hanover — with four generations of family members! After eating a variety of snack and meals items during the day — as part of celebrating Easter, my eldest niece’s birthday and the first Celtics playoff game — a walk felt like the perfect ending to the day, as well as as much needed, after so much sitting.

What made the walk so priceless was the company — me, Jay, my twin, her son and our nephew, Matthew (who in keeping with this blog’s intro, respectively, had run a BAA race, and the Newport half marathon, the day before), and our nephew, Mike. There’s only so many moments in a year, where we get can get this group together for a great walk ‘n talk. So, despite the fact that the temperature was far lower that day than the previous two, and the wind made it feel particularly chilly, we did a neighborhood walk where we talked about things Boston, Massachusetts, and global, before we headed to back to our various homes.

We’d love to hear about your two- and three-walk days and your favorite places to walk on Boston’s South Shore, in Massachusetts, New England, New York — or any place in the world, for that matter — so please do share! And, never stop walking and never give up!

Enjoy These Past Walking Blog Posts

It’s A New Year — Time To Pivot If Only Slightly

A Life Constant: Why I’ve Always Walked

Why I’ve Always Walked Part II – No Excuses

Why I’ve Always Walked Part III: Brattleboro VT (150 miles) or Bust

Acceptance of Circumstances, digital marketing agency, integrated marketing, keeping up with trends, making time for things you value, marketing consultant, Marketing Planning, Objectives Setting, pandemic marketing, Passion, Post-COVID-19 Marketing, staying current, strategic planning, Understanding Your Environment, walking, warriors, fighters, doing good, giving back, paying it forward

It’s A New Year. Time To Pivot, If Only Slightly

After writing several blog posts in recent years about one of my favorites hobbies — walking — I was torn about whether it should be a walking or a digital marketing topic that would be the focus of the first blog post of the new year. But, then, it hit me (while I was out walking, of course) why not combine the two topics? So here goes…

Depending on how your business, organization, or you personally fared in 2021, maybe the new year/2022 doesn’t require some kind of grand gesture or large overhaul related to new beginnings and resolutions. Hey, if it ain’t broken, why fix it, right? Maybe, it’s just a matter of making some small tweaks to last year’s marketing strategy and/or the particular tactics that are part of it, or to your personal habits and mindset, so you can optimize results even further in the new year.

That’s why, while I plan to keep up with my “no excuses” winter walking plan this year, I made a small adjustment to it in the beginning of 2022. Sure, in the blog post that I linked to in my previous sentence, I sang the praises of last year’s coat related to being “prepared for opportunity.” But, I realized this winter, I needed to do something slightly different. The coat I bought and wore last year was just too heavy for my back, which started troubling me in fall 2021 (life happens). Plus, the length of last year’s coat-purchase (down to my ankles) limits the length of my stride. So, I went to Macy’s last week to capitalize on post-Christmas sales, and bought a very reasonably-priced coat that’s a bit shorter and a bit less heavy –because life circumstances, business, and marketplaces constantly change and we need to adjust to them, even if only slightly.

We’d welcome the opportunity to chat with you about what your business/organization could or should do slightly or significantly differently in 2022, based on the following and other possible or anticipated changes pertaining to:

  • your industry
  • the competitiveness or other attributes of your marketplace, such as pricing and inflation
  • consumer or business buying behavior or interests
  • technology used by consumers or businesses to gather information about products, services, and solutions, i.e., consumer and business technology preferences
  • marketing technologies and opportunities to reach target audiences

So, please let us know how we can help and don’t be afraid to make some very small or some very large tweaks to personal habits or business processes, tactics, strategy, etc. if warranted for a more prosperous, less stressful, more productive, and/or healthier new year!

Walk On!

If you’re a fellow walking fanatic, enjoy our other walking blog posts:

A Live Constant: Why I’ve Always Walked

Why I’ve Always Walked Part II – No Excuses

Why I’ve Always Walked Part III: Brattleboro VT (150 miles) or Bust

Stay Tuned For #FridayNightWalks, #DestinationWalks, and More!

Being Found on Google, blog, Blog, Blogging, competitive advantage, digital blueprint, keeping up with trends, making time for things you value, marketing best practices, ongoing digital audits, online presence, organic SEO, Passion, pull marketing, Results Analysis, Search Engine Optimization, SEO, social media, staying current, technical SEO, website

Spring Clean Your Online Presence to Support Both Sales and SEO — Part I

A JOINT BLOG POST BY GAIL SNOW MORASKI AND RYAN BRUDER

As you do related to your personal life and home, it’s important to do a deep cleaning and decluttering of your organization’s online presence once in a while. So, why not tackle it while you’re already in spring cleaning mode? We’ve outlined, by digital marketing vehicle, various marketing elements you should revisit — and may need to address — as part of your spring tune-up!

Your Website

  • SSL Certificate – We’ve discussed this in many of our SEO blog posts, such as this oldie but goodie, but if you’re still using an http:// vs. https:// address, and therefore, don’t have a security certificate associated with your website, you are hurting yourself from both a marketing and SEO standpoint. Chrome or other browsers may remind visitors your site isn’t secure — making prospective visitors afraid to visit. Plus, Google is less likely to serve an organization’s site up high in search results for relevant terms if the organization’s site isn’t secure.
  • Social Media Icons – Be sure that you house icons on your site (normally this is done in the footer or at the top of a website page) with associated links to each of the platforms on which you have a social media presence. If you no longer maintain a social media presence on certain sites, remove the icon from your site. Driving website visitors to an inactive social media profile won’t serve you well from a marketing standpoint.
  • Broken Links – As with the SSL certificate, broken links are irritating to both website visitors and Google. Google will ding you from an SEO standpoint, and visitors will wonder about the quality of products and services they’ll receive from you, if it appears you aren’t giving attention to and taking care of your website.
  • Blog Posts – If you maintain a blog section/page on your site, haven’t blogged in a while, and don’t plan to do so in the next few months, consider hiding that section of the site. As with broken links, maintaining a blog section that you don’t keep current can make website visitors think less favorably about your organization.
  • Outdated Event/Fundraising Info. – Ditto what we said about broken links and blog posts. Having outdated community events and fundraising events on your website just speaks to negligence, and not making & taking the time to keep your site current.

Your Social Media

  • About/Bio – You should revisit the About/Bio or other section of a social media profile that provides general/overview information about your organization to make sure it’s accurate and current. We’ve often seen organizations leave old phone numbers, URLs, or physical address info. up in these About/Bio type sections of their social media profiles. And, if you don’t have a link to your website included in the About/Bio section, you should add one — on any social media platform that allows for it — as a call-to-action (CTA) to visit your website.
  • Hashtags – As part of spring cleaning the above-mentioned sections of your social media profiles, make sure they include hashtags for which you’d like your profiles to be found. It may just be a matter of putting a hashtag in front of certain words that are already in the About/Bio section of your social media profile.
  • Following – Check to see who you’ve followed in the past, and determine which individuals and organizations it still makes sense to follow, based on how your organization has evolved. Since social media platforms limit the # of organizations you can follow, you might free your organization up to follow some new and more-relevant individuals and organizations by discontinuing following irrelevant ones.
  • Branding Elements – Be sure that all your profiles are using your updated branding elements, such as an updated logo and other images.
  • Pinned Post – Check to see if any posts that you’ve “pinned” (so that they appear first when anyone views your profile) still make sense to be a pinned post. As with broken website links and outdated event info., leaving outdated pinned posts up speaks to your organization not minding its shop closely enough.
  • Story Opportunities – Make this spring the time you give some thought to whether, and how, you should be taking advantage of “story” capabilities. A feature that many social media profiles have available are “stories”, or a snapshot that is featured on a user’s social media home page/newsfeed (and your profile) that disappears after 24 hours. With this tool, you can post a picture or video that contains messaging that you deem super important, so your followers will see it up-front/highlighted all day. This is a great tool to use if you are running a promotion or have a big announcement of some sort to make, such as the roll-out of a new product line or service. What we love about this related to Instagram is that, within the stories capability, there is a feature where you can include a link to a website page. Employing this opportunity will help drive additional traffic to your site — something that standard Instagram posts can’t do since you can’t include a hyperlink to your site in them.
  • Abandoned Social Media Presences – If your organization made the decision to no longer be active on a social media platform on which you previously had a presence, remove the profile, if possible. If you can’t, add a post that indicates you are no longer posting to that particular platform, but asking profile visitors to “please join us on x,y,z social media platform(s),” and provide links to your profile on those social media platforms.

Your Google My Business/Google Maps Profile

  • Outdated Posts – Google My Business (GMB) allows you to post COVID updates, event info., offers and more. It’s a great service, but you need to make sure that you remove or change any outdated information as part of spring and ongoing cleaning efforts!
  • Capitalizing on All Categories, Such as Women in Business – GMB allows you to identify your organization as one that is woman-led, veteran-led, or Black-owned. If your organization identifies as one of these, be sure to complete this info. in the Info. section of the GMB dashboard. As you’ll see, we did this with our own GMB profile to capitalize on the fact that we are a woman-owned/woman-led business.
  • Locations – If you have more than one storefront/physical location that customers and prospective customers can visit, consider taking ownership and managing a GMB account for each of your locations to make sure you don’t miss out on any local search opportunities, therefore, prospective clients searching on “x,y,z near me.”
  • Info. From The Business – The “info. from the business” statement (that you can enter via the Info. section of the GMB dashboard) provides 750 characters to tell prospective customers what your organization is all about. If you’re not already taking advantage of this large space to promote your business, your services and products, and the solutions to problems you offer, be sure to complete this statement.

Need additional information or help related to any of the above? We are ALWAYS here to help, so please reach out.

Acceptance of Circumstances, competitive advantage, Enjoying What You Do, Importance of taking break, keeping a balance, making time for things you value, Objectives Setting, Passion, warriors, fighters, doing good, giving back, paying it forward

Why I’ve Always Walked – Part II: No Excuses

I promised blog readers and myself that I would write a follow-up post to my original “Why I’ve Always” Walked” blog post, and based on my passion for walking, additional follow-ups to Parts I and II are likely to come. But, for now, we’ll stick to Part II and its focus, “no excuses.”

Gail Snow Moraski Back From a Winter Walk in Her Puffer Jacket

Wanting to keep up with my daily walks in late 2020 and early 2021, despite anticipated dips in New England temperatures, I made sure in Mid-October-2020 that I eliminated as many deterrents to walking daily as I could in advance of November – February colder weather. There’s been a lot of social media conversation around the “best or favorite item you purchased in 2020.” And while, a few furniture purchases for my breezeway to allow for outdoor visits with friends and the family were strong contenders, for me, the award for best purchase was and is my Tommy Hilfiger Faux-Fur-Trim Hooded Maxi Puffer Coat! Thank you Tommy and thank you Macy’s! Yeah, it cost me $157.50 since I purchased it prior to late-season sales (something I normally wait for when it comes to coat purchases), but to-date, it has been worth every penny I spent on it and then some. And, there’s still a lot of South Shore of Boston winter weather ahead of me!

I specifically sought out a coat that would keep me toasty warm while walking in all kinds of Northeast winter weather — winds, rain, snow, temperatures in the teens — without causing me to sweat too much or to feel too weighed-down. This coat is light-weight, keeps me super-warm, and it’s not made of Down, and therefore, doesn’t make me feel all clammy while walking in it. And, I love the fact that I can wear a lightweight sweater vs. a really thick one under it, since the coat itself is so warm. This prevents my movements from feeling/being restricted, and I don’t feel like a walking sausage when I walk!

I also invested in these boots from Toms because the sneaker-bottom works well for me and my ongoing right hip issue, and I don’t want concerns about keeping my feet warm, or having shoes that are comfortable to walk in, to get in the way of my walking either! They’re super warm and I always love the fact that a Toms brand purchase means someone who really needs one, will get a free pair of shoes.

Be Proactive About Preventing Obstacles and Eliminating Excuses

Yeah, that was likely more than you wanted and needed to know about my walking-related purchases. As a new year gets underway, I really just wanted to remind readers that when you take an offensive, proactive approach to health & wellness goals, or to other non-health objectives, you’ll increase your chance of success. I didn’t want any excuses to get in the way of my getting the exercise and sunlight I need to keep my mind and body healthy — particularly during our pandemic when it’s so important to one’s sanity to get outside and get a change-of-scenery.

“Luck Is What Happens When Preparation Meets Opportunity”

I’ve always liked the expression “luck is what happens when preparation meets opportunity.” My ever-green blog post “While You Wait, Educate” speaks to this same premise. Maybe I’m stretching it a bit when associating buying a warm coat and warm boots with opportunity. But, hey, when friends have reached out to walk on a cold day, I’ve been ready for that opportunity to socialize, or when I run into neighbors while out walking, I have the opportunity to catch up a bit (socially distanced, of course!) because I’m warmly and appropriately dressed and don’t have to rush back inside/home.

With the start of a new year, I’d love to hear from my readers what preparations you’re putting in place to seize opportunities or to prevent obstacles from getting in your way of achieving an important personal or professional goal. So, please do share!

brand promise, marketing consultant, Memorability, Passion, Strong Ad Creative, taglines, Uncategorized

Make Them Laugh

When I look back at TV commercials that have aired throughout my career that were among my favorites, I realize that most of them were funny. They stuck in my head and I didn’t mind seeing them repeatedly because they put a smile on my face. Colleagues who know me well know there’s nothing I love more than writing some fun, punchy copy.  Often, the cornier the better, because as I’ve blogged before, if advertising is entertaining, and therefore likely memorable, it should create increased brand awareness and likeability.

Maybe they drive some of you nuts, but I really enjoy a lot of the Geico ads in the “It’s What You Do” series, such as this one.  https://www.youtube.com/watch?v=h7D0FVpfU1g.  It’s fun and effective.

I also like Geico’s “Did You Know” series of ads, including this favorite.  https://www.youtube.com/watch?v=kCysb4_-4jU.

Of course, depending on the nature of the product you are promoting and your brand promise, humorous advertising may not be appropriate.  But, when and where humor can be used, why not tickle your customers’ and prospective customers’ funny bones at the same time you provide information about your brand, product or service? Your customers and prospective customers are sure to appreciate and love you for it.

 

Enjoying What You Do, marketing consultant, online advertising, Passion, social media, Uncategorized

A Year In The Making

It’s so hard to believe that Results Communications and Research is about to celebrate its one-year anniversary. One of my favorite and common responses to challenges has always been “onwards and upwards.” And upwards it truly has been the past year, and for that, I’m both extremely grateful and thrilled. As I look back at all the posts I’ve drafted and published during Results Communications and Research’s first year of business — we’ll have officially been in business a full year around mid-April — I realize that I’ve followed a lot of the marketing and outreach advice I’ve shared in past blog posts, particularly the ones below. They’ve proven to be quite effective!

  1. https://allintheresults.com/2015/01/05/and-they-told-two-friends-and-so-on-and-so-on/
  2. https://allintheresults.com/2014/11/19/oh-yes-im-the-great-connector/
  3. https://allintheresults.com/2014/10/15/while-you-wait-educate/https://allintheresults.com/2014/09/24/the-perks-of-networking/
  4. https://allintheresults.com/2014/06/23/attitude-truly-is-everything/
  5. https://allintheresults.com/2014/05/30/why-it-literally-pays-to-be-different/
  6. https://allintheresults.com/2014/05/13/my-hands-on-refresher-course/
  7. https://allintheresults.com/2014/05/07/keeping-up-the-fight/
  8. https://allintheresults.com/2014/04/23/why-i-love-the-marketing-term-shoe-leather/
  9. https://allintheresults.com/2014/04/16/why-goodwill-is-well-good/
  10. https://allintheresults.com/2014/04/12/the-power-of-passion/

I want to thank the many friends, acquaintances, prospective clients, and clients who provided an opportunity for a great marketing strategy discussion and/or the chance to submit a proposal for ongoing or project work, or who engaged me and my firm to oversee and execute ongoing or project marketing or research work. I’ve truly enjoyed our conversations regarding marketing challenges and opportunities, as well as primary and secondary research, and the actual work I’ve done for some of you in these areas.

I also feel so fortunate and honored to have been able to work with such a diverse group of clients on such diverse work. To-date, Results has been engaged by two large non-profit organizations for both marketing and development work. We’ve also worked with many service-industry organizations, including ones in financial services and insurance/benefits, private investigation, and commercial real estate, as well as consumer goods and entertainment industry clients. In addition, we’ve served as a sub-contractor to a fellow marketing agency on public health marketing and communications work. And, I feel blessed to have had the privilege of holding discussions with prospective clients with a variety of organizational missions.

We’ve enjoyed serving as outsourced marketing department or outsourced marketing professional for a couple of terrific organizations — helping with both traditional and online marketing needs, including web site, online advertising, and social media oversight. We’ve also appreciated overseeing important project work for clients including competitor/marketplace research and analysis, online advertising (Google AdWords Display and Search/Pay-per-click), web site development and launch, and creation of strategic marketing and media plans that included traditional media such as broadcast (T.V. and radio), transit, and print advertising, as well as digital media.

I can’t close this post without thanking my wonderful husband and friends who let me brainstorm with them on a variety of topics, and without thanking sub-contractors who have helped me with a variety of work — particularly research-related — when my plate was very full. You know who you are, I couldn’t have done it without you, and I look forward to continuing to work with you as we begin our second year. You are a critical part of the Results team.

We can’t wait to see what this next year holds for us, but we have a feeling with all the interesting opportunities and challenges that the world of marketing holds for organizations of all sizes, industries, and profit status, it’s going to be another exciting year for Results.