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Celebrating Our Digital Marketing Agency’s 10-Year Anniversary: A Then and Now Story

Because one of the services my agency offers is PR — and we’ve had some decent success obtaining meaningful media coverage for some of our for-profit and non-profit clients (as documented in our Public Relations Portfolio) — of course, we reached out to The Patriot Ledger to see if they wanted to do a “then and now” story about our South Shore organization since they covered our story nine years back. We’re still awaiting news, literally and figuratively on that one, but we figured why not go ahead and share a similar version of that story on our blog using the highlights we shared with them? So, here goes…

Our Then Story

Here’s the telling of our story by a local reporter about a year after we launched our digital marketing agency, which eventually developed a specialty in search engine optimization (SEO) — which is why we often refer to our business as a Boston SEO company too!

I prefer to refer to my business as a digital marketing agency vs. a marketing consultancy because we do as much as hands-on work as we do developing & recommending marketing strategies.

Our story actually began with me launching my own WordPress website without the help of anyone else, and my officially hanging my digital marketing agency’s shingle via that site. And, if I knew as much as I know about WordPress and website development now as I knew then, I would have originally launched my site with WordPress.org (the platform that it’s on now) vs. WordPress.org, so I could use the many great WordPress plug-ins from the get-go! Or, I might also have considered Joomla instead, but owning a business and getting it right is all about the journey. And, you can’t learn what you need to learn without making a few mistakes and getting your hands dirty, right?

What’s been particularly challenging as an organization who helps others with their own marketing is, sometimes, as I’ve been known to share, “the cobbler’s kids have no shoes.” That means often we are so busy helping our clients with their marketing, we don’t have time for our own. The aforementioned said, we make every effort to have our firm’s own marketing activities (such as our website and social media profiles) serve as a shining example of how to maintain a strong online presence, and it’s great that we’ve been able to use our own business to test and try out various marketing activities — therefore, serve as a bit of a guinea pig — before we test or try something brand new with clients.

We’re proud that, over the last 10 years, we’ve literally written and posted over 140 marketing, SEO, and health-related (yes, health-related — keep reading to learn more) blog posts, and we’ve had a few guest or co-bloggers along the way too!

This image is a light gray square one with the words "Celebrating 10 Years Of Using Our Digital Marketing Agency/SEO Company As A Platform For Doing Good." The image contains some colorful confetti in the middle and the logo of our Boston Marketing Agency, Results Communications and Research at the bottom.

Our Now Story

I believe and hope my story can motivate and inspire others considering opening their own business. Before, or right after I launched my business, I was told by one individual who works with entrepreneurs that 80% of female marketing consultants fail. I refused to be a statistic, and regularly told myself that during the first 5 years, which were the hardest. It takes a good five years to get the word out there and have business come to you organically/naturally thru referrals, leads, and recommendations from others — made by former co-workers and clients, existing clients, other marketing consultants and agencies, and other organizations who serve the same vertical/target audiences whom you serve.

My philosophy and dreams when I started my business have remained pretty constant and I’m pleased to report I’ve followed them. I’m particularly proud that I’ve been able to continue to offer what I believe, based on research, are very reasonable rates to small for-profit and non-profit organizations. Due to my years of experience and expertise, clients have access to the same level of knowledge and skills that they’d have access to via a larger marketing agency, but at much lower rates than what a larger agency might offer. And, because we have significant experience in both traditional marketing AND digital marketing, we can offer the majority of services a larger, full-service agency can.

The biggest lesson I’ve learned that I’d love to share with others starting a business is this: don’t think of others in your space as competitors. Think of them as collaborators – people who serve the same target audiences who may need your services.

Our Impact: Local (South Shore of Boston), National, and International

  • I’ve helped a number of young adults who grew up on the South Shore, or elsewhere in MA, get hands-on experience that they were able to parlay into a post-graduation job elsewhere.
  • Related to the above, I’ve had the great fun and pleasure of working with my nephews, my brother, my brother-in-law, and my late sister-in-law on various client projects.
  • I’ve also met with a number of college or graduate school students looking to pick my brain about careers in marketing and learn from me – including one in my neighborhood who found me thru a Google search! Yes, because early on I recognized I needed to create a Google My Business Profile for my own business to be found by local, relevant searchers and this is something I regularly help my clients with now!
  • I’ve given a large number of pro bono hours to nonprofits as part of a totally free consulting/volunteer situation or discussion, or as part of their paid arrangement with me. I’ve had a number of very interesting local nonprofit clients, including ones in the faith-based space, arts and music space, ones serving vulnerable populations, ones serving individuals with special needs, and one providing financially challenged teens the opportunity to serve vulnerable teens abroad, and more! Some have an international impact.
  • One of my specialties is helping nonprofits apply for a Google Nonprofit Ad Grant. I, then, often stay on and manage the Grant for them – $120,000 in free Google Search advertising annually. I can explain more.
  • I also have a number of for-profit clients on the South Shore, but my client base is national and I have had clients in New Orleans, CA, Texas, and more!
  • I’ve served over 120 for-profit and non-profit organizations in the 10 years I’ve been running my digital marketing agency/SEO company.
  • I had no idea when I launched my business that I would become an expert in something that I only had very little knowledge of at the time when I launched my business – search engine optimization (SEO). Many of my referrals for or sub-contracted work come from other agencies, marketing consultants, and website designers who need to pull someone into their client work/project who knows how to get websites and Google My Business Profiles ranking well in Google via organic and paid search (Google Ads) SEO activities. I’ve become a self-taught SEO expert and very proud of it. I just read and watched everything I could get my hands on, took Google Ads certification classes, and attended free webinars. I still do that daily as Google’s Search Engine will be switching to an AI one, and I’m already helping my clients be proactive about that and prep for it (Google SGE).
  • As indicated above, while I do sub-contracted or referred work for other agencies, marketing consultants, and website designers, many of my clients are my own clients, and I usually have a plate of about 12 – 15 clients for whom I’m doing ongoing, digital marketing work for on a monthly basis, plus also juggling several one-off/one-time clients at the same time. At any given point in time, I’m normally doing work for about 17 – 25 clients with the help of some fabulous interns and associates, as they were/are available.
  • My clients are diverse – large, small, business-to-business, business-to-consumer, product businesses, service businesses. I’ve done a bunch of marketing work in the food space, legal space, education space, and more! 
  • I’ve given a number of free workshops for SCORE and other organizations serving entrepreneurs, and I’m a SCORE volunteer and have provided tons of free advice to entrepreneurs by meeting with them on a complimentary basis. And, related to all of this, I’ve had a blast partnering with fellow marketing experts to give presentations that address multiple marketing areas of expertise! Thank you! You know who you are!
  • I’m a data geek and SEO geek and proud of it. I’m a huge data slicer and dicer and that’s what separates me from a lot of others in my space. I always say I won’t encourage clients to start or continue with marketing activities that don’t make sense for them based on what data is showing. I consider myself to be my clients’ accountability partner, and I’m not afraid to give tough love when I need to. I’m not afraid to voice a different opinion than other marketers. If I think something isn’t going to work, or isn’t working, I speak up.
  • I’m also proud that my marketing agency survived our recent COVID-19 pandemic and was extremely proactive about providing helpful insights from the very start of the pandemic for marketers to appropriately respond to the pandemic/pivot, such as these blog posts about using paid ads during the pandemic and how to make sure your social media presence wasn’t offensive and was relevant.
  • I give back significantly to the community. I was involved with the Braintree Relay For Life Committee for a while, and now, I do a number of charity walks in addition to all the other beneficial work I mentioned above.

Our Focus On Health & Wellness

If you’re a regular reader of our blog, you’ll know that I’ll throw in a good blog post about walking once in a while. You can use the categories search tool/drop-down menu to search on “walking” to see the various walking topics about which I’ve written.

Since my corporate marketing days, I’ve always loved to share health & wellness tips — whether they be with fellow employees as part of an internal communications role, or with members of a health plan I worked for, and from the get-go with Results Communications & Research, I’ve aimed to inspire those with health (and other challenges) to never give up, and keep fighting via my “Keep Up The Fight” website page. And, I recently put up a new blog post about an invisible disease with which many health warriors who have battled or are battling other forms of illness have to contend.

Our Thank You

My digital marketing agency/SEO company and I would have never made it this far without all the help of great collaborators, cheerleaders (friends, family, my husband Jay, and other fellow small business owners), and most importantly, our clients who looked to us for expert marketing guidance and assistance. We have many clients with whom we’ve served as an outsourced marketing department for years, and we thank you for your faith in us! We’ve so enjoyed being a part of your business family! We also thank those who we haven’t had the opportunity to work with for as long as some of our long-term clients, but have enjoyed or are enjoying being a part of your organization’s success story.

What’s Next

I don’t know what the future holds for Results Communications & Research, but I’m excited about what’s to come! And, I know I will continue to try to give back as much as possible with the platform that this fun, educational, and interesting business provides!

Want To Benefit From The Marketing Services Of A Digital Marketing Agency/SEO With A Long Tenure And Who Gives Back?

Reach out today to schedule a complimentary discussion about how we can help your organization create awareness and/or drive inquiries and sales via our outsourced marketing and/or strategic marketing planning services.

Acceptance of Circumstances, Enjoying What You Do, Importance of taking break, keeping a balance, Making Connections, warriors, fighters, doing good, giving back, paying it forward

Dance To What Is – Part II

It’s been quite some time since I posted my original “Dance To What Is,” blog post. Results Communications & Research is almost 10 years older than it was at that time. Impossible to believe! But, it is very believable to me that I’m still using the phrases “dancing to what is,” and “dance to what is,” because those phrases describe how I always try to live my life, no matter how much time passes.

I often say the “Cobblers’ Kids Have No Shoes,” which means, sometimes, our Boston digital marketing agency/SEO company is so busy helping organizations of all shapes and sizes with their marketing, we are forced to neglect our own a bit. But, I witnessed something so powerful during a subway ride home to the South Shore from Boston this week, that I just had to make the time to write about it while the experience was still very fresh in my mind.

A Great Example Of Making The Most Of Whatever Situation You Find Yourself In

I had the great pleasure of witnessing someone “dance to what is,” both literally and figuratively. I’m tearing up as I type this because the “dancer” gave me a HUGE gift, and I hope somehow, some way this blog post finds its way to her and that I can do justice to the beautiful energy which emanates from her. But we’ll get to her story in a little bit…

I had headed into Boston from Braintree yesterday afternoon to meet some friends for a dinner to celebrate both my birthday (a birthday that occurred earlier in the month) and another friend in our group’s birthday. In order to meet my friends, I had to take two trains — the Red Line from Braintree to Boston, and then, the Green Line from Boston to Chestnut Hill (Brookline/Newton area). Unbeknownst to me, the Green Line trains were not running and they were bussing people instead to the many locations served by the MBTA’s (Boston’s subway system’s) Green Line. I couldn’t catch a bus or a Lyft in time to get out to Chestnut Hill to meet my friends. The traffic in Boston’s Copley Place area was just so congested because of the bussing, and particularly so, because it was rush hour, and everyone who didn’t want to be bussed had probably snatched up all the available Lyft rides.

Making Lemonade From Lemons

Instead of feeling angry and upset, I decided to stay upbeat, i.e., to “dance to what is.” To just focus on my having the opportunity to walk around the City on a nice late-fall night, take advantage of viewing holiday lights, window displays, and decorations, do a little shopping, and treat myself to a nice dinner at “Back Deck” on West Street, which by the way was quite yummy and has a great atmosphere!

I was proud of my ability to “dance to what is” and make the best of the situation I found myself in. It would have been so easy to get really cranky about all the transportation glitches and my missing out on seeing great, life-long friends.

But, my ability to dance to what is pales in comparison to the “dancing to what is” superstar I teased you about above and whom I’m about to describe. After my dinner and shopping, I jumped on the Red Line at Boston’s Downtown Crossing station to head back to Braintree. Note that you can grab a Red Line train from that station that goes to Braintree, or you can grab one that goes to the Ashmont neighborhood in Dorchester. If you’re overtired and don’t check the signage on trains coming thru, you can end up on the wrong train. Believe me, I’ve done it several times, for the aforementioned reason.

The train car in which I found myself was only moderately crowded and I ended up sitting across from a beautiful young woman with exotic features. I don’t know exactly how old she was. I’m guessing late teens or early 20’s. A woman whom I believed to be her grandmother eventually came to sit next to her, but originally, this young woman was sitting by herself. She was wearing headphones, and it was obvious that she was very engaged with whatever she was listening to on her device. Every once in a while, she would shout out with joy. There is no other way to describe her affect than to say she was “sparkly/sparkling.” Her eyes just expressed so much happiness and excitement. Every once in a while, she would startle me with her squeals of joy about something. Her grandmother reminded her to quiet down because she saw that initially her granddaughter’s unexpected outbursts were startling me, but I told her grandmother, not to worry. That it was great to see someone so “happy.”

Dancing To Your Own Beat

Eventually, the girl got up from her seat and started dancing to the music she was listening to. She didn’t care what anyone thought about her dancing in the middle of a subway car, and just continued to show great joy via her eyes and her smile. Of course, I smiled back. In response to my sharing with her grandmother that it was great to see someone so “happy,” the young woman shared with me that she is always “very positive.”

When I was getting off the train in Braintree (the last stop on the Braintree line, of course), I saw they were not getting off. I asked something like “are you heading back in the other direction?” and they just responded “yes,” but as I headed off the train, the young woman with great energy repeated to me numerous times “stay warm,” and kept flashing her beautiful smiles and eyes at me. I don’t know why these two fellow “T” riders didn’t get off the train at the last stop, but I’m guessing they erroneously got on the Braintree vs. Ashmont line, and had to head back into Boston to transfer over to that other line. Other people who had made such a mistake would have ranted and raved while on the wrong line, and then, ranted and raved if asked if they had to reverse their commute. But, there was none of that negative thinking or talk from these two women. They just continued to “dance to what is.”

I will forever remember how this young woman literally and figuratively danced to what is on a cold November night on the Red Line!

I’d love to hear stories from my readers about how you danced to what is, or about “dancing to what is” superstars you’ve had the pleasure to meet or know!

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Why I’m A Jimmy Fund Walk Walker and Team Captain

The following blog post is dedicated to my friend, Susan Clawson, who lost her hard-fought battle with stomach cancer earlier this month. Susan was an incredible woman. Despite her own battles with both thyroid and stomach cancer, she helped raise both awareness of cancer and funds for research through her Relay For Life leadership roles — roles to which she brought great passion & energy. I know I and other friends are committed to keeping her cancer-awareness and research-funds-generation goals alive!

This morning, I met with my lovely contact at The Jimmy Fund. Such a caring and kind individual and so passionate about her role in helping Jimmy Fund Walk teams generate funds for cancer research. We talked about a number of things — fundraising ideas for my “Mission Possible” walking team, and how I could share with local reporters both my reasons for walking, as well as a cute story about how I met a good friend and current cancer patient thru the walk — all to create awareness for the walk and it’s important mission. We also chatted about my own cancer journey and how treatment for abdominal sarcoma has had a lasting impact on my health, as well as my unending desire to provide ongoing support to friends and family who are battling cancer, so they never feel alone or forgotten during their cancer journey.

I also shared with my Jimmy Fund contact a “fun fact” I hadn’t thought about in a while. How Dana Farber Cancer Institute (DFCI) — the organization that receives and employs the funds generated thru the Jimmy Fund Walk to conduct innovative, life-saving research — was one of the very first places I worked when I moved to Boston after graduating from UCONN. Back then, the beautiful, state-of-the-art Yawkey Center owned and run by DFCI did not exist. I worked out of the Dana Building, which is still used today. As a temporary employee in DFCI’s HR Department, each morning as I came to work, I walked by a children’s play area set up in the back of the lobby. While seeing kids battling cancer made me teary-eyed, it also gave great meaning to working at DFCI — to help these kids and others win their cancer battles.

Little did I know — and I’m tearing up as I write this — that 23 years later, I’d be a patient myself and receiving care in the exact same building!

This October, I’ll walk in the Jimmy Fund Walk — so happy it is in-person again this year — for the fifth year!

It’s been another very busy year for me on both the work and personal fronts, but when summer rolls around, I know I need to make the time to start fundraising more for my Jimmy Fund Walk team, “Mission Possible.”

Why I Know and Have Supported So Many Other “Cancer Warriors”

There’s just not enough “real estate” on my Jimmy Fund walk page to explain why I continue to walk and raise funds for the Jimmy Fund, so that’s why I’ve taken to my blog to share my countless reasons. Friends and family have pointed out to me that, compared to the average person, I seem to have a disproportionate/very large number of loved ones who have battled or lost their battles with cancer. I won’t argue that, and there’s a reason for it — once you’ve been a “cancer warrior” yourself, friends and family members who are diagnosed with cancer tend to reach out to you for advice regarding how to physically and emotionally handle a cancer diagnosis and treatment.

Plus, you get to know other cancer patients who are on the same treatment schedule as you, or through virtual cancer support groups and discussion boards. And, a sad actuality of serving on the Braintree Relay For Life Committee for a few years was that I made friends with people who are involved with cancer fundraising because they are “cancer warriors” themselves.

All of the above explains why I have so many names listed next to my number one and number two reasons for why I walk in the Jimmy Fund walk below.

And, lastly, as a cancer patient or cancer survivor, you know what it’s like to feel so darn lonely and out-of-step with the rest of the world. As I shared with my Jimmy Fund liaison this morning, when you are battling cancer, it’s particularly hard to see the world keep spinning and everyone going about their day-to-day/everyday lives when what was previously your normal routine/life has been put “on hold,” — either temporarily or forever.

Reasons Why I Walk In The Jimmy Fund Walk

  1. IN MEMORY of family members and friends I’ve lost to a variety of forms of cancer, including lung, bladder, prostate, breast, stomach, brain and pancreatic cancer: Sue M., Felice E., and Karen T. (my college friends), Susan C., Enid L., and Patty W. (Braintree Relay For Life Committee friends), Jeff P. and Scott R. (high school friends), O.V. S. (my dad), George E. (my grandfather), Hazel S. (my grandmother), and Sharon C. (my sister-in-law), Beth M. and Jen L. (fellow sarcoma patients), Bruce M., Trece M., and Nancy K. (fellow cancer patients I met along my journey), John S. (a close neighbor’s son), Marion H. (work friend.) And, there are many others from cancer support groups I lost along the way.
  2. IN HONOR of family members and friends who have won their cancer battles or who are still fighting, including leiomyosarcoma, neuroendocrine tumor (NET), and prostate cancer, breast cancer, and thyroid cancer: Barbara and Maria S. (my sisters), Jean C., Jeanne M., Francine F., Carolyn Q., Barbara J., Chris M., and Archie S. (life-long/close friends of me and my husband), Pat E. and Dee C. (women who walk with my team), and of course, yours truly.
  3. TO REMIND others that “cancer never takes a holiday” and that, if anything, the number of individuals battling cancer is on the rise vs. on the decline, and that there is not one person among us whose life hasn’t been, or won’t be impacted by cancer in some way, even if it’s thru a loved one’s diagnosis vs. a personal diagnosis.
  4. TO RAISE VERY MUCH-NEEDED FUNDS for cancer research, especially for rare cancers, since no one treatment is likely ever going to be capable of treating each & every form of cancer. And in keeping with the aforementioned, to feel that I’m helping friends & family who are still battling cancer or, who might again battle cancer, due to metastasis or recurrence. Fundraising is a way for me to put my anger and sadness about cancer into something positive and to not feel like the deaths of those who passed from incredibly hard battles with cancer were in vain, and to remind those fallen “cancer warriors” that they will never be forgotten.

How You Can Honor Or Remember The “Cancer Warriors” In Your Life

The above is pretty simple. Donate to my “Mission Possible” team or support another Jimmy Fund walker. Or, join my team by visiting the Jimmy Fund Walk site and registering to be a member of “Mission Possible.”

And, visit this page of my site if you need help and courage to “keep fighting.” E-mail me at gail.moraski@allintheresults.com if there are fighting people, words, or songs I should be adding to this page. Plus, let me know if there is anyone you want me to honor or think of as I walk on October 2 this year!

Thanks for any support you end up giving my team and those who battle cancer!

After we published this post, we received the following coverage about our Jimmy Fund Walk team. Go team “Mission Possible!” https://www.patriotledger.com/story/lifestyle/2022/10/05/braintree-cancer-survivor-steps-up-jimmy-fund-walk/8177164001/

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A Life Constant: Why I’ve Always Walked

Walking has always played a huge role in my life. During my early childhood years, when I lived in a very rural area, my five siblings and I walked everywhere — a long, uphill trek to a small candy store, in the many wooded areas of the very country-ish-at-the-time town of Burlington, Connecticut, and around and near two different ponds for swimming to which we had access.

Moving with my family at age 9 to a less rural part of Connecticut (Bristol) didn’t put a damper on my interest in and ability to walk great distances. Just the opposite. My twin, Audrey, and I had sizable walks to school, particularly related to our junior high school, which was a forty-minute walk from our home. As part of that long daily walk, we’d stop by the houses of friends along the way, so that they could join us on the “walking bus” to school. And on the way home from junior high and even elementary school, we’d take routes home that made the trip longer, but that afforded us the opportunity to purchase favorite snacks. In addition, I regularly walked to Bristol’s downtown area to shop, take advantage of the city’s great library, and accomplish other errands.

A Few Of The Many Benefits Of Walking

As you would expect, during college days at UCONN, I continued to walk a great deal. UCONN has a very large campus, so often class location required walking long distances, but UCONN also has a beautiful pond area for walking, known as Mirror Lake — an area to which I was often pulled. I attended the Universite of Rouen in France my senior year and logged a crazy large number of shoe- and sneaker-leather miles abroad, partly due to the fact that the home of the family with which I lived was a significant distance from the Universite, and partly due to the fact that I had the opportunity to spend blocks of time in Paris and other beautiful parts of Europe. Walking is such a great way to get to know a new city or area.

Fast forward to my first apartment post-graduation in Quincy MA (where I didn’t own a car) and to my 15 years of living in Brookline MA (where most of the time I didn’t own a car). I ran many of my errands on foot, but also regularly enjoyed non-errand-related amblings all over Quincy, Brookline and Boston. I often walked numerous stops past the closest MBTA (subway) stop to my employer/job or my home, just to get my mileage and my time in nature to clear my head in.

When I was a child and in my early 20’s, reasons for walking probably tipped more to it being the means to end — a way to get to where I needed and/or to run an errand. As I got older, walking began to take on a different role in my life for the following opportunities it afforded:

2019 Jimmy Fund Walk With Lifetime Friends

Particularly during our pandemic, many of my days have been “two-walk” days, and there’s even been some “three-walk” ones — either because of the need to emotionally manage daily work and personal demands and/or the tough news we’re constantly bombarded with. Or, to have the chance to visit and spend time with friends and family. Of course, walking looks a little bit different these days because of needs to social distance and wear masks.

Since our dating days, my husband, Jay, and I have always enjoyed nature and vacation walks together, but up until recently, I’ve been the primary “neighborhood” walker in the family, but now’s he’s joining me, or walking by himself, having recognized some of the benefits of walking that I’ve shared above.

Let’s Keep This Boston Walking Blog An Active One

This only scrapes the surface of why I am and have always been so passionate about walking. If you search the “Ponderings”/blog section of our Boston Digital Marketing Company’s website using the category selection tool at the bottom of the main blog page, you’ll see we regularly write about walking. We’d love to hear why you walk, so please do share and keep revisiting our blog for new walking posts! Or, please suggest a walking topic or ask if you can be a guest blogger on your favorite walking topic.

In the meantime, walk on!

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Five Promotional Products for Challenging Times

The promotional product world looks very different now than it did in early March. It’s not all gloom and doom, but the way we interact with each other and stay in touch with our prospects and clients has certainly changed. Despite challenging times, you still need to promote your products and services, get in front of your target audience and generate new business.

So, what’s trending lately in the promo world to help companies stay top of mind? Let’s look at some new ideas and all-time favorites.  

Pens

Pens have been my all-time favorite product because they appeal to almost every audience. With the focus on everything being fresh, clean, and sanitized, a new pen is a coveted item. Antimicrobial pens are popular because they help fight off germs – plus, many come individually wrapped in cellophane to avoid any contamination.

Golf

Personalized golf balls are a crowd pleaser and they’re a cinch to customize. Just add your charity or business’ logo, message or photo, and voilà, you’ve got a unique and memorable giveaway. Some may even become collector’s items! Since golf is one of the few team sports that’s ‘open for business,’ many golf events are still on. Yet another reason customized golf ball remains a top choice!

Water Bottles

If you’re like me, you probably want to drink more water, but always forget to pack your water bottle.  Problem solved! Give your prospects and clients branded water bottles that they can’t forget! Water bottles are a health-focused promo gift that your target market can use every day – and the benefit is that your name is always front and center. Want a few ideas? Check out my client’s favorite water bottles.

Mugs

Do you start the day with a cup of joe or look forward to an afternoon tea? If that’s a yes, you know it’s not just part of your daily routine, it’s a time you really love. Chances are you have a handful of favorite mugs; some you’ve owned for years. Branded mugs make a reasonably priced and useful giveaway, and they come in a variety of shapes, sizes, and materials. Add mugs to your marketing budget for a promotional item that lasts year after year.

Hand Sanitizer

With everyone going back into the workplace, hand sanitizers are a necessity.  If you thought customized hand sanitizers were a popular handout before COVID-19, they’re now one of my best sellers. Hand washing is serious business, so much in fact that the CDC has an entire section on keeping your hands clean. There’s even a “Life is Better with Clean Hands Campaign”. Piggyback on that for great PR and to do your part to keep America safe.

Why Promotional Products Now: The Benefits Of Using Promotional Products

Business is coming back and the same problems you solved before the pandemic, you’re still solving now. Don’t stop marketing. Let your clients and prospects know you’re well and alive and open for business. Promotional products that are reasonably priced and customized for your business, let the world know – “I’m here. How can I help you?”

Rachel Leone is president of Leone Marketing Solutions, a women-owned promotional product and apparel firm. She helps big brands and small brands stand out, get noticed, and generate leads through her promotional products and services. Thousands of new products are launched every day, and one of them may be just right for you, click here to browse her website. For more information or a complimentary brainstorming session contact her at 781.740.3171 or rachel@leonemarketing.com.

Acceptance of Circumstances, community involvement, keeping up with trends, LinkedIn, Making Connections, Making Connections and Introductions, making time for things you value, Networking, relationship building, sales, staying current, target audiences, warriors, fighters, doing good, giving back, paying it forward

How to Pivot Your Business Toward Relationship-Building in the Time of COVID-19

By Guest Blogger, Bethany Clarke

Running a business these days is no joke. The global pandemic has put many small businesses into a tailspin. No one’s seen anything like this before and everyone’s talking about “pivoting,” but what does that actually mean? What does a pivot look like for you? 

You’re great at running and marketing your business. You’ve got the branding, social media, and your new client funnel down to a science. You’re turning a profit and you can’t believe how far you’ve come since the first days of starting out, but this COVID-19 deal is uncharted territory.

You’re not alone. Sales for many businesses have dropped this month due to the distraction provided by the pandemic, but particularly, due to its associated social distancing practices. Yes, the latter are a matter of national health, but man, are they a pain for conducting in-person sales activities. And, our current world scenario has made all forms of sales and outreach activities far more difficult and far less effective, whether they be in-person, phone, or e-communications ones. That’s why we recommend that your pivot be one that includes relationship building.

Generating Leads And Sales Thru Relationship Building & Networking

What’s the deal with relationships? They will be what sustains you through this crisis and after it is over. By reaching out to potential clients now, you can be certain that you’ll be one of the first people they come to once the crisis has receded. You can establish yourself as a credible, helpful and friendly resource in your field, and even a “thought leader.”

How To Make The Pivot Toward Relationship Building And Networking

  1. Establish connections online by devoting a half hour to posting and being present on your social media each day. That’s enough time to reply to comments on your posts or to comment on others’ posts. Always make an effort to do this, especially on Facebook and Instagram since that’s part of the algorithm that drives your posts to the top of people’s feeds. 
  1. Direct message followers who are your dream clients. Now’s the time to reach out and say “hello” and offer to help or provide information they might find particularly beneficial at this point in time. Most people have more free time lately and are craving connections. If you’re making a practice of extending your olive branch now in a very genuine/authentic and heart-felt way, you’ll be remembered by people for helping make this hard time a little easier for them.
  1. Reach out to people who operate in fields adjacent to yours and who serve the same vertical (target audiences) you’d like to do work for. For instance, if you’re a copywriter, you could connect with someone who does graphic design. In the future, when you meet a client who needs a website re-done, you can provide your client with the copy they need, and then refer them to your colleague who will design their fancy new logo or design their new website. If you help nonprofits with marketing, but there are other firms that don’t compete with you that offer bookkeeping services for nonprofits, then why not try to be referral sources for each other? These referrals can go both ways. People in your identical spaces could be competitors but what if you shifted that perspective? What if you turned them into collaborators or work referral sources? Developing a “referral circle” is an excellent way to broaden and strengthen your network and increase your customer base.

Aside from all the business benefits that come along with establishing and maintaining relationships, having these positive, collaborative, helpful relationships just feels really good right now. In this time of isolation, it’s human and healthy to crave connection with others. Making the pivot toward relationship building in your business will not only make your business stronger, but it may help make you healthier and happier as well.

Making Connections, Making Connections and Introductions, marketing consultant, online advertising, Passion, sales

The Perks of Networking

While I’ve done contract marketing and market research work in the past — during times when I was looking for a permanent position in my field — it’s been about six months now that I’ve devoted my energies full-time to making consulting work my permanent employment.

Trying to get a consulting practice started is not for the weak of heart, particularly a marketing consulting practice.  Part of the reason for this is many organizations I approach about the expertise I can offer already have a marketing agency or consultant in place.  If they are an organization that’s been around for any length of time, marketing is essential to their well-being and it’s likely they’ve already solicited outside help to optimize marketing efforts. In fact, many have long-term contracts in place with marketing agencies that can’t be easily severed.  And, I’m also finding the newer, start-up businesses are difficult to identify and many use family members or friends to help them out on a pro bono or low-rate basis while in start-up mode.

Bottom line of all the above is that, in order for me, or any business offering consulting or other services to make a successful go at it, we have to be skilled at networking. It’s imperative that we use our connections or the connections of our connections to get our feet in the door.  Being more of a strategic behind-the-scenes person, that’s a challenge for me, but I’m rising to the occasion and I’m glad my business is causing me to grow this skill for a couple of reasons.

First, as a marketeer, even if I didn’t need to be out there trying to make sales and there was a sales team in place whose work I supported with marketing materials and activities, it’s very beneficial to understand the challenges, roadblocks, questions, concerns, etc. that a sales team faces on a daily basis. Secondly, the need to network is causing me to reconnect with individuals with whom I worked closely and had strong friendships with at different points in my career.

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I’ve been working in the Boston area now for about thirty years.  Thirty years.  After studying in France my senior year and graduating from UCONN with a French degree, I attended the Katherine Gibbs’ three-month entree program. I always refer to it as a program that gave liberal arts majors the office skills they needed to get jobs. I will say attending the program served me well. After completing the program, I was able to obtain temporary office work at great organizations like Stone & Webster and Dana Farber, and soon landed permanent jobs at BayBank Harvard Trust and Fidelity Investments. After obtaining my M.B.A., mostly at night, I’ve been employed at Market Facts, Berklee College of Music, Blue Cross and Blue Shield of MA, Bay State Federal Bank, Best Doctors, Network Health, and BMC HealthNet Plan.

I list all of the above because it’s a good reminder that I’ve worked a lot of great places and made a lot of strong friendships and working relationships throughout my career — of which I should never lose sight.  I feel so fortunate to have had the opportunity to meet so many wonderful people (since I’m a transplant from CT to MA, many of my closest friends are former co-workers). The need to network has caused me to reconnect with some of the many individuals with whom I haven’t stayed as closely in touch, but with whom I really enjoyed working. It’s been so much fun learning what former colleagues are up to, both professionally and personally.  So, I’m grateful that networking has prompted me to “catch up” with these people.  There’s nothing like tight schedules, heavy workloads, and what seem like impossible challenges for forming strong bonds.  I’m really enjoying revisiting those bonds. If you aren’t already doing so, I encourage you to reach out to former co-workers. I know you’ll benefit in a variety of ways from the experience.