Being Found on Google, digital marketing agency, fundraising/development, Google Ads, Google Nonprofit Ad Grant, keywords, landing page, landing pages, marketing best practices, Marketing Planning, Nonprofit Marketing & Communications, Objectives Setting, ongoing digital audits, online advertising, online presence, paid search, pull marketing, Search Engine Optimization, search terms, SEM, SEO, strategic planning, Strong Ad Creative, target audiences, Target Marketing

Growing Your Nonprofit With A Google Nonprofit Ad Grant

Knowing that I and my Boston-area digital marketing agency team help clients obtain, maintain, and optimize Google Nonprofit Ad Grants, a few weeks ago a fellow digital marketing consultant asked me if I ever had a client utilize the entire $120,000 in free Google Ads search advertising available thru the Grant. While I knew generally that a few of our nonprofit (NPO) clients who offered products and services across all of the U.S. (vs. in a smaller city/town or state geography) were able to really capitalize on the free advertising $/media buy available annually via their Grant, it prompted me to both dig deeper on what % of their Grant dollars were being used, and to detail in this blog post, the various ways our marketing agency’s Google Ad Grant clients have used their search-advertising funds.

I hope that, by documenting here the types of nonprofits we’ve worked with who have obtained a Grant and successfully employed Google Nonprofit Grant monies, I might inspire other NPOs to either apply for a Google Grant, or use their Google Ads Grant differently or better to maximize it.

What Types Of Nonprofits Qualify For A Google Nonprofit Ad Grant

Let’s start with the types of nonprofit organizations we’ve helped obtain and/or capitalize on their Google Nonprofit Ad Grant:

  • religious organizations
  • organizations that offer training programs/coaching to at-risk women/women in-transition
  • organizations serving those with special needs and/or disability
  • organizations that serve financially challenged/at-risk teens in both the U.S. and abroad
  • arts organizations
  • environmental organizations

Most non-profits who apply for a Google Nonprofit Ad Grant will qualify for one unless they are a government agency/entity, a healthcare provider like a hospital, or an education institution (philanthropic arms of colleges and universities may qualify for a grant). We’d be glad to coach you thru the Google Nonprofit Ad Grant application process. The initial part is pretty simple, and starts with applying for a Google Nonprofit Account and joining Tech Soup if you haven’t done so already. But, you do need to know how to set up a campaign that effectively meets certain Google Nonprofit Ad Grant search advertising requirements, including using certain available advertising features.

Does Anyone Ever Use Their Entire Annual Google Nonprofit Ad Grant Funds?

The answer to the above is likely “yes,” or close to it. As alluded to above, the broader the geographic area in which a nonprofit offers support, services, and products, the more likely they are going to be able to employ much of the available monthly $10,000 in free paid search advertising, particularly if the volume of individuals searching on terms relevant to what the nonprofit offers is significant.

We just conducted an audit of several of our Google Nonprofit Ad Grant clients who are able to offer all or some of their products and services across the whole U.S. All three of them sell products and services that are available for purchase by anyone in the U.S. For example, one sells mass cards to fund the great work they do; another sells curriculum and online training programs; a couple have online gift stores whose sales allow them to provide the services they do to constituents. One client will likely use 70% of their annual Google Ad Grant dollars ($120,000) by year’s end; another about one-third; and another, about one-third. It’s not easy to properly and effectively employ those large search advertising budgets, but it shows it is possible! And, of course, we’d be glad to brainstorm with you to come up with creative ideas for optimizing Grant dollars.

A Happy Google Nonprofit Ads Grant Optimizer

How Can I Use My Google Nonprofit Ad Grant Dollars?

Many of our Google Nonprofit Ad Grant clients are using their Google Grant in a number of simultaneous ways, including the following:

  • Drive sales of products, therefore, tangible goods, such as those available in an online store/shop that fund their good work in our communities
  • Cause use of the organization’s on-site services or online/virtual services
  • Recruit volunteers for their organization
  • Through general/branding messaging, create awareness of their organization among appropriate audiences in an attempt to secure donations (keep in mind that ads specifically asking for donations aren’t effective; but letting individuals and orgs. that are interested in your cause know about you can be effective with development efforts)
  • Support attendance at paid or free events, including webinars, seminars, workshops, courses, and classes
  • Cause target audiences to visit/read/use resources/information on their site, or download information
  • Cause appropriate individuals to fundraise on the organization’s behalf/participate in the organization’s fundraiser
  • Cause target audiences to be an advocate for the organization’s cause or the general/broader cause with which the organization is associated
  • Cause other desired “conversions,” i.e., desired behaviors, such as:
    • e-mail/e-newsletter sign-up
    • podcast listening
    • visits to organization’s physical site for a variety of reasons
    • survey taking

We think Google Nonprofit Ad Grants are a well-kept secret and are often under-utilized by nonprofits — either because they don’t apply for and employ one to see if it will work for them, or they obtain one and don’t use it for the many purposes they could or should.

As an affiliate member of the MA Nonprofit Network, the team at Results C & R gets great satisfaction from helping nonprofit organizations obtain and maximize their Google Advertising Grant to support achievement of a variety of objectives. Want to learn more? Set up a complimentary time to chat today! And, check out these two additional resources:

Watch A Video About A Google Nonprofit Success Story.

Read More About The Benefits Of A Google Nonprofit Ad Grant.

Being Found on Google, digital blueprint, Google Ads, Google Nonprofit Ad Grant, keywords, landing page, landing pages, marketing best practices, ongoing digital audits, online advertising, online presence, paid search, pull marketing, Search Engine Optimization, search terms, SEM, SEO, staying current, target audiences, Target Marketing, website

Spring Clean Your Online Presence To Support Sales and SEO – Part II

A JOINT BLOG POST BY GAIL SNOW MORASKI AND RYAN BRUDER

Our first blog post in this two-part series focused on capitalizing on “spring cleaning” inclinations to tune-up your website and your social media presence. The purpose of this second post is to remind readers who run any kind of online ads — whether they be Google Ads (also known as search ads/search marketing), social media ads, or banner ads purchased directly from another external website — to revisit them and give them a thorough look-over if you haven’t done so in a while.

Since SEM (search engine marketing) is one of our digital marketing agency’s specialties, the focus of this piece will be on Google Ads, but many of reminders can be applied to other forms of online advertising.

OPTIMIZING YOUR GOOGLE ADS TO IMPROVE PERFORMANCE AND MAXIMIZE BUDGET

Often clients will engage our SEO company to analyze either current or past Google Ads campaigns to see what they could or should be doing differently or better. Or, to assume management of existing Google Ads campaigns. Because we are data geeks, we love getting under the hood of a Google Ads account — whether it be a paid account used by a for-profit organization, or a Google Nonprofit Ad Grant account that provides qualifiying non-profit organizations with $120,000 in free annual Google search advertising.

Elements of campaigns and associated ad groups within a Google Ads account that we review related to the above engagements that you should too, as part of spring cleaning your Google Ads, include:

  1. KEYWORDS — what terms have you indicated to Google are ones for which you want your ads shown and are these all still appropriate? Are there keywords you should remove? Are there keywords you should add?
  2. SEARCH TERMS — related to the above keyword element, what search terms (actual phrases that ad clickers put into Google’s search engine) have your ads actually been presented to searchers for, and are they the right ones? The “search terms report,” accessed via the keywords section of a Google Ads ad group, allows you to see the exact terms for which your ads are being shown. Are the terms appropriate? Should some of these terms be made “negative” keywords, i.e., terms for which you don’t want your ads to be shown?
  3. RECOMMENDATIONS — as shown in the printscreen at the bottom of this elements list, Google makes regular recommendations — via a recommendations report — regarding steps you can take to “optimize” your campaign, and therefore, improve click-thru rate, and reduce your cost-per-click. Types of recommendations we see Google regularly make include: removing redundant keywords (keywords that are very similar in nature) from ad groups, adding certain types of ad extensions (such as structured snippets or call-outs), adding conversion-tracking, and using responsive search ads, along with standard text ads you already have in place. Not just as part of your spring cleaning, but each and every type you log into your Google Ads account to check on campaign performance, you should review the various recommendations, and apply the ones that you think make sense for your account.
  4. SETTINGS — settings are assigned at the campaign level and allow for you to target specific geographies and set daily budgets, as well as other specifics about your campaign. At a minimum, as part of your sprng review, you should revisit your daily budget and the geography to see if they are still appropriate to the products, services, or solutions you are promoting via your ads.
  5. AD CONTENT AND LANDING PAGES — if you haven’t checked your Google Ads campaigns in a while, you may even be running ads that land ad clickers on pages that promote either events that have already passed, such as a fundaising one, or products and services that are seasonal in nature and no longer apppropriate ones to be promoting due to the time of year. As you conduct your spring review, be sure that the products, services, and solutions are still the right ones for your organization to be promoting, regardless of whether you are paying for ad clicks, or getting them free via your Google Nonprofit Ad Grant. Also, revisit what makes for an effective landing page, and consider making any appropriate tweaks to current ad landing pages.
  6. COST-PER-CLICK — as part of your review, give great thought to the cost-per-click associated with each of your active vs. paused ad groups. Does the profit you’d make from an actual sale to an ad clicker warrant the cost-per-click — therefore, what is the acquisition cost (this may be include other factors beyond the ad cost-per-click) associated with obtaining a new customer and does it make good sense from a profitability standpoint?
  7. CLICKS — this is likely stating the obvious, but if your ads aren’t generating a decent volume of clicks, therefore, visits to your website, does it make sense to continue to run certain campaigns, or certain ad groups within campaigns?
Google Ads Manager Dashboard

We know that Google Ads advertising, and other forms of online advertising, can be complex and confusing. If you are concerned that your campaigns aren’t set up right to maximize clicks, conversions (ad clickers taking desired actions on your website), and your advertising budget, reach out to us for a complimentary discussion or for us to undertake online advertising spring cleaning on your behalf.

digital marketing agency, Google Ads, Google Nonprofit Ad Grant, keywords, marketing best practices, Marketing Planning, online advertising, organic SEO, paid search, pull marketing, push marketing, Search Engine Optimization, SEM, SEO, strategic planning, technical SEO, website

SEM and SEO: Understanding the Difference and When to Employ Each Digital Marketing Tactic

As the owner of a digital marketing agency whose primary focus is to serve as an SEO company (a firm that helps organizations be found on Google and rank as high as possible in search engine results listings for desirable terms in appropriate geographies), I have a great passion for helping both for-profits and non-profits determine when they need to employ SEO tactics, when they need to employ SEM tactics, and when they need to employ both.

What is SEO?

So what is SEO? SEO is the acronym for “search engine optimization.” In general, when someone employs the term SEO, they are referring to non-paid-advertising tactics that are executed to support a listing with a link to an organization’s website appearing on the first two pages of Google or other search engine results for search terms that are relevant to the products, services, and solutions to problems that their organization offers. Sometimes, SEO will be modified by the terms “organic” or “technical” to indicate a large variety and number of tactics that can be implemented to support an organization ranking well “organically” in search engine results. These include, but are not limited to:

  • incorporation of high-volume search terms, known as keywords, in website content and behind-the-scenes website tags, known as meta tags
  • establishment of a Google My Business profile to support ranking well in “local search”
  • saving image/photos with file names relevant to an organization’s products, services and solutions that Google or other search engines can crawl/index

While SEO does not involve paying for advertising, there are manpower costs related to implementing one-time and ongoing organic/technical tactics, and depending on your organization’s staffing level and digital marketing expertise, you may need to hire an SEO agency, such as Results Communications & Research.

What is SEM?

SEM is the acronym for “search engine marketing” and refers to ads such as the one below that appear in the top or bottom four spots on a search engine results listing page, in Google Shopping Ads, or on other Google properties or marketing opportunities. Sometimes, you’ll hear the following terms used in lieu of SEM:

  • paid search
  • paid SEO
  • online advertising
  • search advertising
  • Google Ads or Google Search Ads (this is advertising bought related to ranking well specifically in Google’s search engine for relevant terms; you can also purchase such ads from Bing and Yahoo)
  • search text ads
  • text ads
  • PPC (pay-per-click) advertising

Organizations often employ search ads/paid search when:

  • They are in a very competitive environment, i.e., other organizations are running paid ads – causing up to four ads to appear in search engine results for desirable terms before organic search/unpaid results listings
  • They’ve only recently implemented tactics on their entire website or on a specific page of their site to rank well organically for relevant terms, and can’t wait for such tactics to impact ranking results
  • Their website or specific site pages aren’t optimized to rank well in search engine results
  • Competitor sites or other pages of an organization’s own website rank above the site page that an organization wishes to rank well for certain terms

Are There Times When It Doesn’t Make Sense to Invest in SEO or SEM?

In general, implementing technical/organic SEO tactics is a best practice. That said, the only way to know if an organization’s target audiences are actively searching to identify someone offering the services, products, and solutions that the organization offers is to conduct keyword research.

If keyword research reveals that, at least for the time-being, individuals are NOT conducting searches, relevant to an organization, then less time and money should be spent in optimizing a website to rank well organically in search results. And, it wouldn’t make any sense to invest in paid search advertising/SEM since there wouldn’t be many appropriate searchers to whom to serve up ads. In the aforementioned case, you’ll want to employ marketing tactics, such as Google Display advertising or social media advertising where you put the idea in target audiences’ heads vs. waiting for them to search for someone like you. We discussed this aforementioned strategy of creating awareness of the benefits and features of a particular product, service, or solution, known as push marketing, in our blog post “Why Keyword Research Informs So Much More Than SEO.”

As Greater Boston SEO experts, we are always here to help you identify whether SEO, SEM, or both, are the right marketing tactics for your particular organization. We assist clients in making these decisions regularly, so that they maximize marketing budgets, as well as internal marketing team’s time. And, while we never guarantee results since there are so many variables at play, we’ve helped clients, throughout the U.S., who’ve engaged our SEO agency for SEO services, appear in the top two pages of Google Search results for certain terms — when they previously hadn’t — or move from page 1 to page 2 through both SEO and SEM tactics. So, please reach out for a complimentary discussion if you need help capitalizing on SEO and SEM opportunities.

COVID-19 marketing, fundraising/development, Google Ads, Google Nonprofit Ad Grant, landing page, online advertising, paid search, pandemic marketing, Post-COVID-19 Marketing, pull marketing, sales, SEM, Uncategorized

Should You Be Running Google Ads Search Advertising During Our Pandemic?

The answer to the headline above is “it all depends.”

Based on the current Google Ads campaigns I’m running for clients, it appears that average cost-per-clicks, in general, have decreased a fair amount during our pandemic. That means the price an advertiser will pay each time someone clicks on their ad and arrives at their website landing page is less than what it would have been pre-pandemic. So, who should be investing in Google Ads (also known as paid search, pay-per-click (PPC), or search engine marketing (SEM)) right now?

Organizations should be investing in Google Ads right now if:

  1. non-extravagant consumer goods products that can be shipped/delivered
  2. moderately priced services that can be accessed virtually/online, such as the ability to take a class or be coached virtually
  3. services and products that are a necessity, despite their cost. Examples of this would be services to repair a plumbing issue or a leaky roof or a new washing machine to replace one that broke
  • you offer a product or service that has a lengthy sales lead time, i.e., target audiences — whether they be business-to-business (B2B) or business-to-consumer (B2C) — tend to conduct a lot of research and take a number of weeks or months to make a decision to make a purchase of said product or service. Many individuals have more free time on their hands right now because of freed-up work commuting time and a significantly reduced number of social engagements. So, if they have a large future purchase in mind, it’s highly likely they are gathering information related to their probable purchase now. Examples of purchases with long lead time could be project management software or systems to be used by an employer or elective surgery to replace a hip.
  • you’re a nonprofit seeking donations to support your efforts to adapt or continue to offer services during COVID-19. Whether you have a Google Nonprofit Ad Grant under which you can execute such advertising, or you’ll need to pay for your own advertising, with the lower average cost-per-click we’re witnessing, Google Ads may be a very cost-effective fundraising tactic.

Be forewarned that the price of Google Ads and other forms of pay-per-click advertising, such as social media advertising, is expected to rise again — and perhaps rapidly — post-pandemic because of pent-up demand by organizations to promote their products or services. That’s why if you meet one of the requirements above and you’ve always wanted to test the “paid search” waters but believed the media (advertising buy) cost would be prohibitive, you might want to consider implementing a Google Ads campaign as soon as possible vs. waiting until things seem back to normal (or as close to normal as is achievable in 2020).

We are trying to “give back” as much as possible during these challenging times. We are glad to help any non-profit organization apply for a Google Nonprofit Ad Grant for free. We’re also offering the following special. Please don’t hesitate to reach out to discuss your pandemic or post-pandemic marketing challenges and opportunities. It’s never to early to start planning!

Being Found on Google, fundraising/development, Google Ads, Google Nonprofit Ad Grant, keywords, landing page, landing pages, Nonprofit Marketing & Communications, online advertising, organic SEO, paid search, Search Engine Optimization, SEM, SEO, target audiences, website

Capitalizing on Now-Even-More-Effective Free Advertising From Google

I considered titling this piece, “The Good, The Bad, and The Ugly of Recent Google Nonprofit Ad Grant Changes”, but ultimately, I believe the revisions will cause non-profit Grant recipients to achieve better ad campaign results. So, really, it’s all good.

If you’re not familiar with the Grant Program, whether you’re responsible for creating awareness or causing service use among populations you serve – or for growing donations or volunteers – you may be missing out on a free, extremely-effective means of accomplishing these objectives. Incredibly, Google awards non-profit organizations world-wide, who meet its eligibility requirements, with $120,000 in FREE annual Google Adwords “search” advertising. And, the advertising Grant is indefinite and simply requires recipients to complete an annual survey.

Based on my own and other marketing experts’ experiences, Grants ARE being regularly awarded to eligible non-profits who follow the slightly complex application procedures – Grants aren’t unicorns or pipedreams! You can learn more about minimum eligibility requirements at https://www.google.com/grants/.

The type of advertising awarded is “text” vs. “image.”  Ads appear at the top or bottom of Google search engine results pages when an individual enters terms relevant to a non-profit’s services and mission in the search engine. In the case below, ads are being presented to searchers entering terms such as “help coping with sudden illness.”

Ad Grants sample ad

HOW YOU’LL BENEFIT FROM 2018 PROGRAM CHANGES

While the $ amount associated with the annual advertising budget awarded remains the same, Google made a significant policy change to make 2018 Grants more valuable. With Google AdWords, advertisers bid against each other to have their text ads shown for terms they believe their audiences will be searching on, known as “keywords.” Grant recipients used to be restricted by how much they could bid to have their ads shown for desirable keywords, which often meant that for-profit or non-profit organizations with deeper financial pockets had their ads shown far more frequently than Grant recipients’. The great news is that the cap has been removed related to how much a non-profit can bid, using their free advertising $ pool.

WHY YOU’LL NEED AN IN-HOUSE OR EXTERNAL ADWORDS EXPERT

While Google has made it easier for non-profits to have their ads shown more often to appropriate “searchers”, to take advantage of this opportunity, Grant recipients now must:

  • Achieve a minimum of a 5% click-thru rate on their ads, i.e., at least 5% of the individuals to whom a Grant recipient presents ads must click on the ad to land on the recipient’s website.
  • Use more advanced AdWords features and results tracking, such as “site links” (links that appear below ad copy that reference and point to unique Grant recipient website pages) and conversion tracking that tallies when desired outcomes, such as clicking on a certain link within a page, occurs.
  • Complete additional Grant application steps, such as registering with TechSoup.

Awardees must have a staff member or engage a marketing consultant who:

  • knows the “ins and outs” of Google AdWords and how to employ and optimize advanced features and tracking
  • can both interpret the Grant application process and has the capacity to deal with some of the hiccups that will likely occur

As alluded to in my intro, despite recent Grant changes, I believe using expert staff or consultant time to apply for and maintain a Grant will still render a very positive ROI. Given that ad click-thru costs often range from $0.30 – $5.00, a $120,000 budget goes a long way toward creating awareness or causing other desired outcomes such as service use, and event ticket sales. Thus, ongoing, annual financial benefits should far outweigh the costs associated with obtaining and effectively employing a Grant.