accountability, keeping a balance, Making Connections, unplugging

Why We’re Glad the Latest “Toy Story” Sequel Isn’t All Fun and Games, But Instead Delivers A Much-Needed Message

A couple of weeks ago, just to escape from our home where we were dealing with a broken Central AC system on a very hot and humid day, my husband (Jay) and I went to see the summer 2026 sequel of “Toy Story, ” entitled “Toy Story 5.” The last time we went to see a Toy Story movie, it was when we were in the early stages of dating and it was showing as part of a series of free outdoors movies at the Charles River Hatch Shell in Boston. That was the summer of 2000. How things have changed on the digital and technology fronts since then!

The premise of Toy Story 5 is simple. Kids don’t know how to play any more! Many children don’t know how to use their creative minds and they don’t know how to interact naturally or normally with other children, i.e., without technology and devices being involved. Many are both afraid and/or unable to figure out how to make something fun out of very little — without using a device — and they don’t feel comfortable asking other children to play. They fear they will be viewed as silly if they want to want to host a teddy bear tea party, or simply ask another child to play with yo-yo’s or fly kites. Jessie, a tough-on-the-outside with a heart-of-god-on-the inside main character gathers and rallies other members of the Toy Story cast to change that dynamic for the good related to the current child in her life!

While I’m currently making a living helping clients with both “digital” and “traditional marketing,” it doesn’t mean I think all recent technological and digital advances are good or that they don’t come with pro’s and con’s, or that there aren’t any downsides to them — as evidenced by my past blog post about the benefits of unplugging from devices once in a while. As you’ll see, I’ve encouraged individuals to “de-grid” for a while, and try to do this as much as I can, particularly on the weekends!

I’m particularly not a fan of filter-less Facebook, but I’ll let you read my recent blog post about why I don’t spend a lot of time on Facebook and why I don’t think it’s healthy for children AND adults to do so! And, related to the “creativity” discussion above, I don’t like how AI engines and tools are keeping individuals from using their creative brains to write their own content or create their own images!

Jay and I have had many a nostalgic conversation about how we spent our childhoods outdoors — playing with siblings and neighborhood kids. We weren’t on laptops, computer, i-pads or phones. As Adam Ezra sings in his song, “Sweet Beautiful Thing,” we’d just go outside and “see what trouble we could get in on,” such as an after-dinner game of hide ‘n go seek or “Red Light, Green Light.” We weren’t texting to arrange something fun in advance (although we might have talked with friends or family members in-person earlier in the day about it), and we also weren’t on social media spying on friends to see what they were up to, or being hurt, if we were left out of something like a girls’ pajama/sleepover party. Friends of our same generation echo the same. We are all so grateful we had the opportunity to live an “unplugged” childhood, and wouldn’t trade it for anything. Our lives were and have been so much richer for it!

So, let’s all take Jessie’s from Toy Story’s lead and, not only encourage children to be present and to use their creative and sociability skills, but let’s remember to do the same as adults!


This is the image of the doll, known as Jessie from Toy Story. She is wearing a cowboy hat and you can see the red underneath side of it and she has red long hair fixed into one long braid and is wearing a cowboy shirt and jeans with a big buckle on it.

Acceptance of Circumstances, AEO, AI Search, Being Found On Bing, Being Found on Google, GEO, keeping up with trends, keywords, local search, Marketing Planning, organic SEO, prompt research, prompts, pull marketing, Search Engine Optimization, search terms, SEM, SEO, SEO tags, staying current

What’s The Difference Between Keyword Research and Prompt Research?

Over the years, we’ve talked a lot about both keywords and keyword research in our digital marketing agency’s blog (you can view a list of those keyword-related blog posts at https://allintheresults.com/category/keywords/), so we won’t repeat all of the valuable information about the keyword-research benefits shared there. Such research is just one piece, but an important piece, of an overall SEO/GEO/AEO strategy, and often is the foundation of all other SEO/GEO/AEO (search engine optimization/being found online) tactics, particularly when it comes to being found in traditional search engines.

Keyword research and prompt research differ on a number of fronts, including the factors outlined below.

How Keyword Research and Prompt Research Differ

  • Nature of What Is Entered In Search Tool By Searcher/Prompter: Traditional keyword research is/was all about discovering what topics (in the form of one word or several words (a phrase or statement)) individuals, in geographies your organization serves) are/were entering into traditional search engines on an average monthly basis. Eventually, keyword research expanded to “light” question research, using tools like Answer The Public. Prompt research is about discovering the various questions vs. statements or phrases that individuals are putting into an AI search/answer engine, like Google Gemini, Microsoft Copilot, or ChatGPT, to get an answer to a specific question.
  • Geographic Focus: as discussed above, keyword research is/was focused on understanding what terms/phrases/words target audiences in an organization’s geography were entering into traditional search vs. AI search tools to determine which phrases the target audiences were using most. With prompt research, there is far less geographic/physical-location focus, and it is far more difficult to obtain what questions individuals specifically in your geography are putting into an AI search tool, like ChatGPT, to get their question answered.
  • Ultimate Search Engine Optimization (SEO/GEO/AEO) Goal/Objective: Keyword research is all about helping an organization “rank well” in relevant search results fo relevant searches. Prompt research is about identifying the types of questions anyone anywhere is entering in an AI/answer engine that are either directly, tangentially, or very indirectly related to the products or services your organization offers.
  • How Research Is Used: Keyword research is used to inform the content that one includes on their website — whether it be post or page content — but particularly, the words used in/the phrasing of headers and subheaders, and behind-the-scenes meta/SEO tags. Prompt research is about identifying which content on your own website or a competitor’s website is being cited (linked to) by AI search engines, and therefore, being served up to “prompters” in the answer they spit back. This research can help inform the format and content nature of future blog posts or Q &A (housed in an FAQ website page). In addition, a different set of prompt research should be conducted to learn the exact phrasing/the nature of prompts that your target audiences are regularly putting into AI search/answer engines.
  • Tools Used To Conduct Research: Free and paid tools exist to conduct keyword research, and our team uses the free keyword planner tool in Google Ads to conduct such research. Prompt research involves the two types/branches described above and can be conducted by 1) adding the “first user source” dimension to your Google Analytics “pages and screens” report (see image below) and entering the names of various AI search engines, such as Gemini, Perplexity, Claude, Copilot, and Gemini, into the search query bar so you can see to which pages/posts on your site AI search engines are referring visitors. If you have a visitor coming to a specific post/page on your website, then the AI engine in-question must have cited (provided a link to) the website page or post in-question; and 2) using a paid tool like SEMRush which has a distinct “prompt research” tool within it to gather broader/more general target-audience prompt behavior, and therefore, behavior that goes on beyond your particular website.
This image is a print screen from a Google Analytics report where the page report has an added dimension of the first user source name so the user can see what AI search engine is referring traffic to which pages and posts of their website.

Need Help Conducting Prompt Research Or Keyword Research?

Reach out today for a complimentary discussion regarding keyword research and prompt research to support an overall SEO/AEO/GEO strategy!

advertising agency, brand promise, marketing agency, marketing best practices, Memorability

Why, From A Branding Perspective, This Well-Known Insurance Agency’s Recent TV Ad Campaigns Don’t Work For Me

It’s been quite some time since I commented on a broadcast/traditional ad campaign, since everyone is so used to learning about brands online these days. Plus, there’s so much emphasis on digital marketing vs. traditional marketing these days. In fact, our last review of a brand’s advertising was probably this one about LLBean.

If I take the time to write a post about an ad campaign, it’s because I really like it or I really dislike it, from a marketing standpoint.

Note when I use the term “TV ad” in this blog post, I’m using it broadly. It could mean a network TV ad or an ad that runs on cable TV or streaming channels.

How A TV Ad Campaign Can Impact A Company’s Brand

There’s no way a company/brand as large as Liberty Mutual hasn’t had their own internal marketing people, and their marketing agency, slicing and dicing the results, as far as their recent TV ads go — so they wouldn’t be running such campaigns if they weren’t effective. But, as someone with a 35+-year-marketing career who has been the keeper of small-to-large organizations’ brands, I just don’t get or even like the recent campaigns. They honestly make me queasy for these negative-impact-on-their-brand reasons:

  • It does not seem a good branding practice to have actors, and now a small animated creature, saying the name of your organization/brand wrong. For months now, I haven’t liked the whole “liberty, biberty” thing, but again, it’s likely working for Liberty Mutual as far as driving website traffic, inquiries, and actual engagement for services, or why would they have expanded on it vs. eliminated the use of the “liberty, biberty” phrase by actors and creatures?
  • It’s unclear what the new creature is and “it” just feels annoying, and it actually is annoying the people it interacts with in the TV ads.
  • Do you want your brand associated with lack of intelligence or lack of effort — I mean, the people played by the male actor, recent female actress, and now the creature, who either can’t make or take the time to get the name of the organization right? Or, just aren’t smart enough to do that?

Insurance companies for years and years have had various actors play the part of various pseudo-spokespeople for their brand, sometimes, with obvious idiosyncrasies, habits, and phrases. And, sometimes, these ads they make me giggle, causing memorability. But, Liberty’s ads don’t have me giggling. Think of Jamie and Flo for Progressive, or Jake from State Farm. Instead, Liberty’s ads really make the brand seem like a silly and not creditable one because of making fun of their own name. I’d put my energy into LiMu Emu if I were Liberty Mutual vs. the new non-identifiable, annoying creature. Maybe it’s just me, so I welcome hearing what other brand and marketing experts have to say about it.

Acceptance of Circumstances, accountability, AEO, AI Search, Being Found on Google, brand promise, community involvement, competitive advantage, Customer Service, good will creation, keeping up with trends, lead generation, Memorability, Objectives Setting, organic SEO, reputation management, sales, Search Engine Optimization, SEO, staying current, strategic planning, target audiences, Target Marketing, traditional marketing, Understanding Your Environment, User experience

Your Best Chance Of Appearing In AI Overviews? Being The Best

After reading this Linked post by Eli Schwartz, a very well-respected and well-known SEO expert, about how to appear in Google AI Overviews, the above slogan came to me. I wanted to give credit where credit is due and share how I was inspired. It all makes great sense and is in keeping with what we, as a fellow SEO expert, has been sharing in recent months, i.e., if you want a search engine to declare you as the best, or indicate less directly that your organization is the best or one of the best in its field and geography by mentioning your organization’s name or sharing a link back to your site (known as a citation), then your organization has to earn that “best” title.

We’ve already discussed ways your organization can send signals to AI engines that you are trustworthy in a number of recent blog posts, and that includes getting rave reviews from happy customers. But, ultimately, the way to get those reviews is becoming a company whose products, services, and customer service is unmatched by competitors, by demonstrating your commitment to the community/communities you serve, and by making sure you’re an “employer of choice.”

Why I’ve Got The Experience and Knowledge To Speak To What Makes An Organization An Outstanding One

Having worked since I was a teenager and until my mid-50’s for employers (and served in a number of manager and director roles), and now, for the past 12 years run a marketing agency that has successfully served more than 150 clients and received public-facing accolades (reviews), compliments and appreciation from clients, I believe I’ve got the background and experience to speak to what makes an organization stand out from competitors, and therefore, be considered “the best.” You can learn more about my corporate marketing and marketing agency background on my Our Principal and History website page.

As a life-long marketer I feel so strongly about how many of the attributes below influence an organization’s success that I’ve written about many of the below in past blog posts!

What Does It Take For Your Organization To Be The “Best” In Your Industry and Geography?

  • Treat your employees well.
    • Offer them opportunities to learn and take on new and larger roles.
    • Take the time to listen to and consider employee’s ideas to improve work productivity or process, or the products and services you offer.
    • Offer tangible and intangible benefits that they value and/or need.
    • Celebrate personal and organizational milestones and successes.
    • Offer financial incentives where, if the company does well, the employee does well.
  • Deliver exceptional, world-class service each and every day at every point of contact (EPOC) with customers. As a marketing professional with more than 35 years of experience I know first-hand how important good customer service is to success. Not only when it comes to assisting customers/clients of your organizations, but handling inquiries and leads that come into your organization respectfully, effectively, and on a timely basis!
  • Offer solid, reliable products and services that meet client expectations and needs at a reasonable, fair price.
  • Give back to your community/communities.
  • Always keep an eye on business and daily life changes and how they impact your clients — whether they be businesses or consumers — and how you can make their lives easier or respond to a challenge they are facing.
  • Always be evolving and considering what new innovative product or service you can offer.
  • Educate. Educate. Educate — make sure staff and leaders have time to stay in the know on industry changes and national, regional, and local happenings and anything else that could negatively or positively impact how they and your business does their work or the products and services you offer. Ensure they can learn from both internal and external experts. To support all of this, designate times of the week as meeting-free and learning time!
  • Encourage out-of-the box thinking by all staff and leaders!
  • Treat your clients and customers like family.
  • Take the time to walk in your clients’ and customers’ shoes. Check out this blog post about the importance of walking in your customers’ shoes.
  • Show both your clients and customers appreciation regularly. A small “thank you” goes a long way!

I’ll likely add new features and characteristics to the above list as they strike me, but I think any organization that achieves the aforementioned will succeed at being top in their field, in their particular geography!